Access Millions of academic & study documents

Global Leadership Success Through Emotional And Cultural Intelligence

Content type
User Generated
Subject
Management
School
DeVry University
Type
Homework
Showing Page:
1/4
Running Head: GLOBAL LEADERSHIP SUCCESS THROUGH EMOTIONAL AND
CULTURAL INTELLIGENCE 1
Global Leadership Success Through Emotional and Cultural Intelligence
Name
Institution
Date

Sign up to view the full document!

lock_open Sign Up
Showing Page:
2/4
GLOBAL LEADERSHIP SUCCESS THROUGH EMOTIONAL AND CULTURAL
INTELLIGENCE 2
Global Leadership Success Through Emotional and Cultural Intelligence
Leadership, culture and emotional intelligence
A leader is a person with the capability to influence other people towards the
achievement of a specific goal. Culture defines the values and norms of a particular people.
Emotional intelligence is the ability of a person to deal with their own emotions and also handle
interpersonal relationships (Common Purpose, n.d). Put, an emotionally intelligent person will
keep their emotions in check regardless of circumstances. They are also in a position to put
themselves in the other person's shoes when various situations unfold.
Implications
Global leaders deal with people from diverse cultures. While diversity contributes to a
better workplace, it also brings about differences in ideologies and ways of performing tasks. In
such situations, it is easy for leaders to lose control of their emotions and wreak havoc in the
workplace. It is also effortless for employees to continually fight amongst themselves. Therefore,
they must learn how to control their feelings as dictated by the rules of emotional intelligence.
They should also learn the art of accepting people from different cultures to promote a
harmonious workplace (Common Purpose, n.d). It is also the responsibility of organizational
leaders to develop a culture of emotionally intelligent employees. The implication of this for
businesses is that they have to establish proper criteria for conflict management. Staff training is
also another important pillar when it comes to teaching employees how to accept cultural
diversity. They also learn how to employ emotional intelligence, whether they are dealing with
the clientele or their colleagues.
Emotional Rigidity and Emotional Agility
Emotional agility is the art of open-mindedness when it comes to personal feelings and
emotions (David, 2016). It prepares a person for any scenario such that they do not have a hard
time adapting to the changes that occur in everyday life. Emotional rigidity, on the other hand, is
where a person is inflexible and non-adaptive when it comes to their feelings. Therefore, the
person in question would find it hard to accept a different ideology from what they are
accustomed to or refuse to accept it at all.
The difference between these two terms lies in the way people are willing to face their emotions,
especially in the workplace; it is either positively or negatively. People have to understand that
there is always going to be some negativity in the workplace. How to deal with it is what brings
in the difference. Emotional agility allows a friendlier working and people who ooze positivity
rather than the toxic workplace brought about by emotionally rigid people. Thus, it is imperative
for both the management and employees to adapt to emotionally intelligent behaviors within and
without the workspace.
How can emotional agility underpin cultural intelligence in creating more effective global
organizations?
Cultural intelligence is the ability to work across cultures harmoniously. The common thing
about cultural intelligence and emotional agility is their level of readiness (Alon & Higgins,
2005). These two work pretty well together, especially in diverse organizations. However,
emotional agility has the potential to underpin cultural intelligence in organizations. Emotional
agility promotes the use of social skills most of the time. Therefore, the emotionally agile person
will always tend to adapt and even forego logical arguments in the workplace. As a result, the
healthy interaction levels go below the required levels affecting motivation which is one of the
branches of cultural intelligence.

Sign up to view the full document!

lock_open Sign Up
Showing Page:
3/4

Sign up to view the full document!

lock_open Sign Up
End of Preview - Want to read all 4 pages?
Access Now
Unformatted Attachment Preview
Running Head: GLOBAL LEADERSHIP SUCCESS THROUGH EMOTIONAL AND CULTURAL INTELLIGENCE 1 Global Leadership Success Through Emotional and Cultural Intelligence Name Institution Date GLOBAL LEADERSHIP SUCCESS THROUGH EMOTIONAL AND CULTURAL INTELLIGENCE 2 Global Leadership Success Through Emotional and Cultural Intelligence Leadership, culture and emotional intelligence A leader is a person with the capability to influence other people towards the achievement of a specific goal. Culture defines the values and norms of a particular people. Emotional intelligence is the ability of a person to deal with their own emotions and also handle interpersonal relationships (Common Purpose, n.d). Put, an emotionally intelligent person will keep their emotions in check regardless of circumstances. They are also in a position to put themselves in the other person's shoes when various situations unfold. Implications Global leaders deal with people from diverse cultures. While diversity contributes to a better workplace, it also brings about differences in ideologies and ways of performing tasks. In such situations, it is easy for leaders to lose control of their emotions and wreak havoc in the wo ...
Purchase document to see full attachment
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.
Studypool
4.7
Indeed
4.5
Sitejabber
4.4