Servant Leadership: Observe and Analyze: Tom MullinsObserve & AnalyzeIn the Observe and Analyze (OA) section, you'll view the video(s) depicting servant leadership at work, where a servant leader, Mr. Tom Mullins, from the local community, implements some of the servant leadership principles and traits effectively. As you analyze the video(s), you will gain a deeper understanding of servant leadership principles and traits and gain insight into how Tom Mullins implemented them.Tom Mullins interview part 1https://youtu.be/hpDx6OimMwc (Links to an external site.)Tom Mullins interview part 2https://youtu.be/wV3YjGAwXOo (Links to an external site.)Tom Mullins interview part 3https://www.youtube.com/watch?v=pYzTZisab5I (Links to an external site.)DiscussConsider the following prompt:What do you think about Tom Mullins as a servant leader ?Engage in the discussion by answering following questions:What persuaded Mr. Mullins to be of service to your colleagues and community? How important is it to be able to lead from different seats and how has this helped for successful outcomes?How has developing other people in their professional life helped with your personal success as a leader?Which of the servant leadership traits does Tom Mullins relate to most?Of the three priorities by Joe Larocca, author of Servant Leadership in the Workplace (developing people, building a trusting team, achieving results), which one Mr. Mullins rank as the most important? Maintaining appropriate netiquette is crucial to ensuring that the discussion forum offers a rich learning experience. Be specific, use an appropriate tone and language ( Avoid non-verbal cues, sarcasm, and humor which can be mistaken as insulting or cold), embrace the diversity among course takers, and actively participate)

You are a newly hired operations manager for Hospital XYZ. You are required to: Review the current hiring practices for nurses working in the emergency room department. Investigate recent patient complaints concerning bad bedside manner from nurses in labor and delivery. Review financial requests for Environmental Services to purchase new buffers to wax floors. Review Information Technology’s concerns regarding a possible information breach. Review request for implementation of new software in the radiology department. Develop a mind map to create a visual document to determine your approach to these tasks. How would you determine how to prioritize your tasks? Who are the stakeholders in each of these scenarios? Is there a need for project management? If so why?

Making decisions as a group can be very challenging. It can lead to conflict and take up huge amounts of time, and often it is difficult to come to an agreement. Fortunately, several different techniques have been developed to overcome some of these difficulties. No one technique is considered the best for all situations, as all of the techniques have advantages and disadvantages. For this assignment, first thoroughly review the background readings and pay close attention to three group decision-making processes—the Delphi technique, brainstorming, and the Nominal Group Technique. Pay close attention to the discussion of these methods in the assigned readings, particularly Braintools (Brainstorming), CDC (Nominal Group Technique) and Haughey (Delphi). Below are three different scenarios. For each scenario, explain which group decision-making technique you would choose out of brainstorming, nominal group, or Delphi. Justify your answer with references from the required background materials. Your paper should be 4–5 pages in length: The company you work for is in crisis. Several new competitors have been rapidly growing and taking away your customers. Your company’s sales are steadily dropping. You and the rest of the top management team know that creative new strategies are needed in order to keep up with the new competitors. Nobody is sure what needs to be done, but it is clear something drastic and original needs to happen in order to keep the company afloat. The top management team members are all extroverts who are not afraid to speak up at meetings, but they are often prone to conventional thinking. Which group decision-making technique do you recommend? Explain your reasoning, using the background readings to support your answer. Your company is facing cost overruns and needs solutions on how best to cut costs. The top management team includes both introverts and extroverts, with the extroverts usually dominating the conversation at meetings. Furthermore, meetings with this group often go off the agenda and drift into tangential subjects. A quick decision needs be made with input from all members of the team. Which group decision-making technique do you recommend? Explain your reasoning, using the background readings to support your answer. Your company needs to purchase a new software system as the old one is out of date. Your team consists of IT managers from all of the company’s overseas divisions. These managers are highly skilled and very knowledgeable about the different software options, but it is difficult to arrange a meeting with them due to the time differences and their very busy schedules. The decision is not urgent, but you need to make a decision within the next three months. Which group decision-making technique do you recommend? Explain your reasoning, using the background readings to support your answer.Conclude your paper with a discussion about which of the three group decision-making processes (nominal group, brainstorming, or Delphi) is the most useful to you, considering the types of decision situations in which you are typically involved. Explain your reasoning, and use references from the background materials to support your answer. Ref Anderson, D. R. (1990). Increased productivity via group decisionmaking. SuperVision, 51(9), 6. [ProQuest] Braintools (2017). Brainstorming: Generating many radical, creative ideas. Retrieved on 18 March 2017 from www.mindtools.com/brainstm.html CDC (2017). Gaining consensus among stakeholders through the nominal group technique. Retrieved on 18 March 2018 from www.cdc.gov/healthyyouth/evaluation/pdf/brief7.pdf Haughey, D. (2017). Delphi technique: A step-by-step guide. Retrieved on 18 March 2017 from www.projectsmart.co.uk/delphi-technique-a-step-by-step-guide.php Sims, R. R. (2002). Chapter 8: Decision making. Managing Organizational Behavior. Westport, CT, USA: Greenwood Press, pp. 205-210. [eBook Academic Collection. Note – you don’t have to read the whole chapter, just the section on group decision-making]