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Writer Cultural Sensitivity and Health Literacy
Student's name
Professor's Name
Institution Affiliation
Due Date
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Writer Cultural Sensitivity and Health Literacy
As the patient's case manager, I will make available resources and information to ensure
the patient receives a culturally sensitive and inclusive and patient-centred care plan. Given that
the patient is hypertensive, it is important not to provide her with shocking information to avoid
the stroke risk. However, adequate information should be provided to the patient to avoid to
enable the patient to understand her condition and avoid any anxiety on the patient.
Given that the patient is Vietnamese and doesn't understand the English language, I
would ensure that I have a bilingual clinician or a trained interpreter to facilitate communication
between the patient and the nursing team. I would also discuss with my team the vital
information to translate for the patient and provide such information in cards and symbols (Brega
et al., 2020).
Before handling the patient, the team would study the Vietnamese cultural health and
religious beliefs and discuss respectfully with the patient the acceptable beliefs. Given the patient
has been diagnosed with pyelonephritis and is started on antibiotics and IV fluids for
dehydration, I will inform the patient of her illness in a plain and non-medical language. I would
use specific and concrete and prioritize the key points to discuss with the patient(Brega et al.,
2020).
I would also plan to refer the patient to a proper nursing facility for continued monitoring
of electrolytes, hydration, antibiotics, and physical therapy. I will perform background checks to
ascertain if her insurer or daughter can cover the nursing home expenses. I will mobilize the
team to identify and arrange a formal agreement with the specialist group in the nursing facility
(Brega et al., 2020). I will then inform the patient of the reason for the referral detailing the need
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to be seen by a different specialist and a clear explanation of the risks and benefits of the referral.
I will use the teach-back method to confirm that patient understands the discussion. Also, I will
ask and address any concerns from the ptient. After the discharge, I will follow up with the
nursing facility to get updates and reports on the patient's condition.
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Reference
Brega, Angela. Barnard, Juliana. Mabachi, Natabhona M. Weiss, Barry D. DeWalt, Darren A.
Brach, Cindy. Cifuentes, Maribel. Albright, Karen. West, David R. (2020), Health
Literacy Universal Precautions Toolkit, 2nd Edition URL: https://www.ahrq.gov/health-
literacy/improve/precautions/toolkit.html

Unformatted Attachment Preview

1 Writer Cultural Sensitivity and Health Literacy Student's name Professor's Name Institution Affiliation Due Date 2 Writer Cultural Sensitivity and Health Literacy As the patient's case manager, I will make available resources and information to ensure the patient receives a culturally sensitive and inclusive and patient-centred care plan. Given that the patient is hypertensive, it is important not to provide her with shocking information to avoid the stroke risk. However, adequate information should be provided to the patient to avoid to enable the patient to understand her condition and avoid any anxiety on the patient. Given that the patient is Vietnamese and doesn't understand the English language, I would ensure that I have a bilingual clinician or a trained interpreter to facilitate communication between the patient and the nursing team. I would also discuss with my team the vital information to translate for the patient and provide such information in cards and symbols (Brega et al., 2020). Before handling the patient, the team would study the Vietnamese cultural health and religious beliefs and discuss respectfully with the patient the acceptable beliefs. Given the patient has been diagnosed with pyelonephritis and is started on antibiotics and IV fluids for dehydration, I will inform the patient of her illness in a plain and non-medical language. I would use specific and concrete and prioritize the key points to discuss with the patient(Brega et al., 2020). I would also plan to refer the patient to a proper nursing facility for continued monitoring of electrolytes, hydration, antibiotics, and physical therapy. I will perform background checks to ascertain if her insurer or daughter can cover the nursing home expenses. I will mobilize the team to identify and arrange a formal agreement with the specialist group in the nursing facility (Brega et al., 2020). I will then inform the patient of the reason for the referral detailing the need 3 to be seen by a different specialist and a clear explanation of the risks and benefits of the referral. I will use the teach-back method to confirm that patient understands the discussion. Also, I will ask and address any concerns from the ptient. After the discharge, I will follow up with the nursing facility to get updates and reports on the patient's condition. 4 Reference Brega, Angela. Barnard, Juliana. Mabachi, Natabhona M. Weiss, Barry D. DeWalt, Darren A. Brach, Cindy. Cifuentes, Maribel. Albright, Karen. West, David R. (2020), Health Literacy Universal Precautions Toolkit, 2nd Edition URL: https://www.ahrq.gov/healthliteracy/improve/precautions/toolkit.html Name: Description: ...
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