PJM 410 CSU Risk Management of Silver Fiddle Construction Case Study
Silver Fiddle Construction Case Study
You are the president of Silver Fiddle Construction (SFC), which specializes in building high-quality, customized homes in the Grand Junction, Colorado, area. You have just been hired by the Czopeks to build their dream home. You operate as a general contractor and employ only a part-time bookkeeper. You subcontract work to local trade professionals. Housing construction in Grand Junction is booming, and you are tentatively scheduled to complete 11 houses this year. You have promised the Czopeks that the final costs will range from $450,000 to $500,000, and that it will take five months to complete the house once groundbreaking has begun. The Czopeks are willing to have the project delayed in order to save costs.
You have just finished a preliminary scope statement for the project (see below). You are now brainstorming potential risks associated with the project.
1. Identify potential risks associated with this project. Try to come up with at least five different risks.
2. Use a risk assessment form similar to the example in Figure 1 below to analyze identified risks.
3. Develop a risk response matrix similar to the example in Figure 2 below to outline how you would deal with each of these risks.
PROJECT SCOPE STATEMENT
PROJECT OBJECTIVE
Construct a high-quality, custom home within five months at a cost not to exceed $500,000.
DELIVERABLES
A 2,500-square-foot, 2½-bath, 3-bedroom, finished home
A finished garage, insulated and sheet-rocked
Kitchen appliances to include range, oven, microwave, and dishwasher
High-efficiency gas furnace with programmable thermostat
MILESTONES
Permits approved July 5
Foundation poured July 12
"Dry in" (including framing, sheathing, plumbing, electrical, and mechanical inspections) passed September 25
Final inspection November 7
TECHNICAL REQUIREMENTS
Home must meet local building codes.
All windows and doors must pass NFRC class 40 energy ratings.
Exterior wall insulation must meet an "R" factor of 21.
Ceiling insulation must meet an "R" factor of 38.
Floor insulation must meet an "R" factor of 25.
Garage will accommodate two cars and one 28-foot-long Winnebago.
Structure must pass seismic stability codes.
LIMITS AND EXCLUSIONS
The home will be built to the specifications and design of the original blueprints provided by the customer.
Owner is responsible for landscaping.
Refrigerator is not included among kitchen appliances.
Air conditioning is not included, but the house is prewired for it.
SFC reserves the right to contract out services.
CUSTOMER REVIEW
"Bolo" and Izabella Czopek
Figure 1:
Risk EventLikelihoodImpactDetection DifficultyWhenInterface problems444ConversionSystem freezing255Start-upUser backlash433Post-installationHardware malfunctioning155Installation
(Source: Larson Gray, 2017, Figure 7.6, p. 212)
Figure 2:
Risk EventResponseContingency PlanTriggerWho Is ResponsibleInterface problemsMitigate: Test prototypeWork around until help comesNot solved within 24 hoursNilsSystem freezingMitigate: Test prototypeReinstall OSStill frozen after one hourEmmylouUser backlashMitigate: Prototype demonstrationIncrease staff supportCall from top managementEddieEquipment malfunctionsMitigate: Select reliable vendorTransfer: WarrantyOrder replacementEquipment failsJim
(Source: Larson Gray, 2017, Figure 7.8, p. 217)
Reference
Larson, E. W. Gray, C. F. (2018). Case Study 7.2. In Project management the managerial process (5th ed., pp. 255-256). New York, NY: McGraw-Hill Education.