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[Type a quote from the document or the summary of an interesting point. You can position the text box
Quick Change
Shoppe
– TQM
attoWork
anywhere
in the document.
Use the
DrawingTools
Tools tab
change the formatting of the pull quote text box.]
Quick Change Shoppe is a regional chain of oil
Based on the information from those initial
change service centers located in the tri-state
analysis tools, prepare a cause-and-effect
area. Ken Miller is the manager of their flagship
diagram (a.k. fishbone diagram or Ishikawa
location in Fallsbrook Junction. Ken is
diagram) for the largest category of complaints.
concerned about the number of complaints
registered at his location. Complaints come in
the form of “opportunities for improvement”
listed by customers on the comment card they
receive when their service is complete.
In order to better understand the substance of
the complaints, Ken has asked you (as an
outside consultant) to analyze the individual
complaints received over the past four weeks.
Based on the raw data that he has provided
from the comment cards, prepare a check
sheet, a Pareto diagram and appropriate run
charts.
Prepare a prioritized list of 3-5 specific
recommendations that will improve the
customer experience at Quick Change Shoppes.
Based on the recommendations, provide target
values for the categories.
Prepare your response to Mr. Miller in the form
of a Cover Letter and Report, using MS Word
with the appropriate Excel and/or PowerPoint
objects. Tables/Charts must be either inserted
in the text, or clearly referenced and notated in
the text and placed in Appendices, for easy
reference to support your response.
Remember, this is a professional document
representing your company; submit it
accordingly!
Week of August 3
Invoice was wrong
Bathroom not clean
No windshield wipers
Overcharged
Waiting area too cold
Nothing to read
No coffee
Price too high
Waiting area dirty
Credit card did not take
Car was not vacuumed
Too slow
Waiting area was dirty
Slow check out
Seats are gross
My windows were not clean
Cashier did not take coupon
Trash needed to be emptied
Coupon not accepted
Waiting area was hot
Care windows were streaked
Version 6 (dmc)
Page 1
Week of August 10
Did not fix tail light
Soda not cold
TV was too loud
Waiting area was too warm
Cashier did not enter discount
Did not like the music
Coupon not taken
Check out was slow
No coffee cups
TV had no sound
Forgot my window sticker
Technician was rude
Check-in was slow
Tech was not helpful
Noisy Waiting area
No wiper blades
Too backed-up
Check-in was slow
Cashier was rude
Coffee was cold
Did not have my part in stock
Floor was not clean
Week of August 17
Out of my wiper blades
Had to wait
Clean the waiting room
Invoice was wrong
Cashier did not enter my coupon
Teach asked too many questions
Noisy waiting area
Did not receive mail coupon
Didn’t like music
Coffee was cold
Restroom was not clean
TV sound was off
TV was too loud
Credit card would not scan
Extra charges
Soda machine was empty
Slow checkout
The wait
Overcharged
Price was too high
Too backed up
Empty the trash!
No sugar for the coffee
Week of August 24
My Windows were not clean
Too slow
No window sticker
Car was not vacuumed
Car was not clean
Car was not ready in 10 minutes
Could not process credit card
Tech not helpful
The wait
Waiting area was cold
Long wait
Cashier as rude
No paper towels
Out of soda in machine
Noisy waiting area
No outside seats
Seats in wait area torn
No one answered the phone
Price was wrong
No newspaper
Out of air fresheners
Cashier gave wrong change
Vacuuming not complete
My filter was not in stock
Version 6 (dmc)
Page 2
EBTM 365
Scoring Rubric (50 points)
Format and
Exemplary (9-10 pts)
Acceptable (5-8 pts)
Developing (1-4 pts)
❑ Tone and style are appropriate
❑ Responses are clear
❑ Spelling and grammar are
Business Writing
and consistent for business
(10 Points)
communication
and concise
accurate
❑ Data tables are
❑ 12 pt font, 1 inch margins,
inserted and/or
and double spaced (letter
proper location(s) and reference is
referenced
may be single spaced)
clearly made in the text -OR-
appropriately to
Appendices are clearly referenced
support the
in the text and properly notated
discussion
❑ Data table insertion is at the
❑ Submitted on time
within the Appendices
Check Sheet and
❑ Check Sheet and Pareto Charts
❑ Check Sheet and
Pareto Chart
clearly summarize the data and
Pareto Charts are
(10 Points)
identify the priorities
properly titled
❑ Pareto Chart included for “before”
and “before/after”
❑ Charts are complete, accurate and
labeled
Run Charts
❑ Run Charts are accurately titled
(10 points)
and axis labeled
❑ Data are accurately
represented in the
❑ Check Sheet and Pareto
Charts are included
❑ 3-5 logical categories are
identified
❑ “Before/After” Pareto Chart
Check Sheet and
includes historical and target
Pareto Chart
data
❑ Run chart data are
❑ Run charts for overall trend
accurate and the
and individual categories are
scale consistent/
provided
appropriate
Cause-and-Effect
❑ Diagram includes 5 or more
❑ Diagram includes at
Diagram
sources of failures with 3-4 causes
least 4 sources of
(10 points)
within each source
failures and 2 causes
❑ Diagram reflects a clear
❑ Diagram is titled and
identify sources of quality failures
drawn correctly
❑ 5+ recommendations are provided
(10 Points)
❑ Recommendations are feasible
and clearly linked to the data
analysis
❑ Recommendations include target
data
Version 6 (dmc)
analysis
within each source
understanding of using the tool to
Recommendation
❑ Diagram is included in the
❑ Recommendations
❑ 3 reasonable
are clearly linked to
recommendations are
the data and analysis
provided
❑ Implementing the
recommendations is
feasible
Page 3
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Hoopie Hoopla, age 17, is a street entertainer. Hoopie needed some gadgets in order to entertain on the street. Hoopie w ...
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Versacold Logistics: Strategy Part2
Hello Farida, As discussed earlier, I am assigning you the second part. Basically, we have to complete the PowerPoint temp ...
Versacold Logistics: Strategy Part2
Hello Farida, As discussed earlier, I am assigning you the second part. Basically, we have to complete the PowerPoint template (attached) for Versacold. Beside the template, we have to complete one page (single spaced ) overall executive summary. Also, we need to change the Visions, Missions, and objectives that we recommended last time. Please read the Chapter power points (attached) especially ( chapter 1 slides 9-14, and 23-28) for composing new vision, mission and objectives. Each mission should have three –four based objectives and the mission should be co-aligned with overall visionHere is the list of tasks to be done in the Powerpoint template. Please provide detail explanation and
reasoning in the notes for your slides.• Assessment of major environmental factors/trends/implications, identify strategic opportunities and Threats (1‐2 slides):• Assessment of organizational capabilities: strategic/operational health, strengths, and weaknesses, core competencies, culture (3 slides)• Statement of vision, mission and associated objectives (3 slides):• Positioning statement, identification of major clients and markets ( 1‐2 slides) • Key performance indicator (KPI) scorecard (1 slide) • Strategies/action plans to achieve objectives/address strategic issues (4‐5 slides)• Requirements from other business units/functions (1 slide) • Summary of major programs/projects (Gantt chart; 1 slide) • Summary of anticipated human resources required ( 1 slide)• Summary of financial impact and outcomes ( 1 slide)• Major risks in the strategy (1 slides)and Executive Summary (1 page, Ms Word Single-Spaced)The assignment is due on August 2nd but can you send me the vision, mission, objective (Statement of vision, mission and associated objectives (3 slides) before July 27th so I can review them and suggest any changes. Let me know if you have any questions.Some Tips from the professor on the assignment:Strategic Health and Operational HealthGood and poor, it should be on the right hand side of the boxVersacold is currently in red quadrant , poor operation and poor strategicDo payback and other P&L analysis…Don’t go to the website of versacold but free to look into other websites.Do KPI scorecared, put non-financial stuffStregic objectives should go with mission and vision. Objectives and scorecard should co align with each otherA mission will have diverse componet such as safety, cost, infrastructure in mission1 , and then it goes from there for other missions.Look at the relationship between vision, mission and objectives slide Each mission should have three –four based objectives
MGT377 Saint Leo University Walmart Company Supply Chain PPT and Paper
Complete an APA formatted 7-10 page paper on the supply chain management of a desired company. Use the subject areas cover ...
MGT377 Saint Leo University Walmart Company Supply Chain PPT and Paper
Complete an APA formatted 7-10 page paper on the supply chain management of a desired company. Use the subject areas covered in at least three chapters of the textbook as well as scholarly journals to support your project. You should incorporate the core values as it relates to your desired company. In Module 2 state the company and chapters topics you will research for your project due in module 7. For example; "My company is Walmart and my selected chapter topics are JIT, supply chain strategy and negotiations." You will also present a PowerPoint presentation summarizing the written assignment with a time limit of 20 minutes.
MBA 640 UMUC Innovation Through Marketing and Technology Paper
Project 4 asks you to put together a marketing plan for a client with the goal of increasing sales to other businesses in ...
MBA 640 UMUC Innovation Through Marketing and Technology Paper
Project 4 asks you to put together a marketing plan for a client with the goal of increasing sales to other businesses in the United States. This projects has been broken down into several smaller tasks in multiple steps; each task will help you create one piece of a complete marketing plan.Create a 3 page report focusing on Porter's five forces analysis—Porter's five forces analysis is a framework that can help the company understand the competitive forces at play in its industry. These forces may influence how economic value is divided among the company's competitors in the industry (Porter, 2008).The company you are assigned is Canadian Solar Inc. Which elements have the biggest impact on the company's success?What factors affect the company's customers (other businesses)?Support your work with scholarly sources and reliable nonscholarly sources such as Reuters, Bloomberg, Yahoo! Finance, Barrons.com, Morningstar.com, Money, Forbes, Fortune, Financial Times, Wall Street Journal, and Harvard Business Review, as well as the UMUC Library databases such as Hoover's and ABI/INFORM. All sources need to be cited using APA formatting, both within the text and in the reference list.
Corporate Consolidation Project
ObjectivesBack to TopThe objective of the Corporate Consolidation Project is to provide students with an in-depth, hands-o ...
Corporate Consolidation Project
ObjectivesBack to TopThe objective of the Corporate Consolidation Project is to provide students with an in-depth, hands-on experience examining a real-world scenario. Students will address the following primary areas.Using actual financial results for the recently completed year and a set of assumptions, forecast proposed parent company financial results for the upcoming year assuming the acquisition is not attempted.Develop a set of revised, forecasted, separate financial statements for the parent company that reflect the proposed acquisition.Prepare a pro forma consolidation worksheet for the parent company and its proposed subsidiary.Perform ratio analysis based on (1) the separate financial statements and (2) the consolidated financial statements.Articulate findings, conclusions, and a recommendation in a memorandum to the chairperson of the parent company's acquisition committee.OverviewBack to TopThe Course Project is to be done in teams that will be assigned by the instructor during Week 1 of the course to solve a Case Study, which is listed below. The team will work together in private discussions assigned by the instructor and located in letter-designated areas (A, B, …)included in the Team Café link just below Week 8.There are three threads in each letter group that correspond to the three required milestones.Milestone 1—Required 1—due Week 3 (30 points)Milestone 2—Required 2 and 3—due Week 5 (70 points)Milestone 3—Required 4 and 5—due Week 6 (50 points)The team will choose a leader to be responsible for posting the team’s document(s) to that person's Dropbox for the appropriate week. In addition to the private Discussion areas, teams have private Doc Sharing and e-mail to facilitate project activities. Only one team submission is to be made; each person does not submit his or her own milestone.Please note: Any communication that occurs outside the Team Café will not be visible to me, thus it will not earn you points towards the individual participation component of each milestone's grade.Although this is a group project, it is required that each team member play a meaningful role in completing each milestone. You should review the grading rubric found at the bottom of the page, because it will be used to grade each submission and individual participation component of each milestone. Each individual will receive a separate grade dependent on both the submission and his or her participation. Note also that participation in the team thread does not count toward your required weekly discussion logins and posts, but it will count toward your individual team grade.DropboxFor instructions on how to use the Dropbox, read these step-by-step instructions or watch this Tutorial Dropbox Tutorial.Once you have been assigned to a group, go to the e-mail tool and note the group number/name in the address box. If you click on the group, then "add," you will see the names of your group members in the box. Go ahead and send an e-mail to say hello to your teammates and tell them a bit about yourself. At the bottom of the left side of your screen, under the Week 8 tab, you will find a Team Café, and if you click on this you will see a Discussion area for your team. This Discussion area will be open for the entire duration of the course, so I highly recommend that you keep your conversation with your team in this area. You will not be inundated with e-mails during the course, and you will not have to archive these to keep track of who is doing what.Teams are to begin working on Milestone 1 using your team thread in Team Café—see the Course Project Guidelines in Doc Sharing for specifics. Also, please let me know if you have not heard from a member of your group early in the course.Good luck and enjoy!SituationBack to TopParent Inc. is contemplating a tender offer to acquire 80% of Subsidiary Corporation's common stock. Subsidiary's shares are currently quoted on the New York Stock Exchange at $85 per share. In order to have a reasonable chance of the tender offer attracting 80% of Subsidiary's stock, Parent believes it will have to offer at least $105 per share. If the tender offer is made and is successful, the purchase will be consummated on January 1, 2013.A typical part of the planning of a proposed business combination is the preparation of projected or pro forma consolidated financial statements. As a member of Parent's accounting group, you have been asked to prepare the pro forma 2013 consolidated financial statements for Parent and Subsidiary assuming that 80% of Subsidiary's stock is acquired at a price of $105 per share. To support your computations, Martha Franklin, the chairperson of Parent's acquisitions committee, has provided you with the projected 2013 financial statements for Subsidiary. (The projected financial statements for Subsidiary and several other companies were prepared earlier for the acquisition committee's use in targeting a company for acquisition.) The projected financial statements for Subsidiary for 2013 and Parent's actual 2012 financial statements are presented in Table 1.AssumptionsBack to TopMs. Franklin has asked you to use the assumptions below to project Parent's 2013 financial statements.Sales will increase by 10% in 2013.All sales will be on account.Accounts receivable will be 5% lower on December 31, 2013, than on December 31, 2012.Cost of goods sold will increase by 9% in 2013.All purchases of merchandise will be on account.Accounts payable are expected to be $50,500 on December 31, 2013.Inventory will be 3% higher on December 31, 2013, than on December 31, 2012.Straight-line depreciation is used for all fixed assets.No fixed assets will be disposed of during 2013. The annual depreciation on existing assets is $40,000 per year.Equipment will be purchased on January 1, 2013, for $48,000 cash. The equipment will have an estimated life of 10 years, with no salvage value.Operating expenses, other than depreciation, will increase by 14% in 2013.All operating expenses, other than depreciation, will be paid in cash.Parent's income tax rate is 40%, and taxes are paid in cash in four equal payments. Payments will be made on the 15th of April, June, September, and December. For simplicity, assume taxable income equals financial reporting income before taxes.Parent will continue the $2.50 per share annual cash dividend on its common stock.If the tender offer is successful, Parent will finance the acquisition by issuing $170,000 of 6% nonconvertible bonds at par on January 1, 2013. The bonds would first pay interest on July 1, 2013, and would pay interest semiannually thereafter each January 1 and July 1 until maturity on January 1, 2023.The acquisition will be accounted for as a purchase and Parent will account for the investment using the equity method. Although most of the legal work related to the acquisition will be handled by Parent's staff attorney, direct costs to prepare and process the tender offer will total $2,000 and will be paid in cash by Parent in 2013.As of January 1, 2013, all of Subsidiary's assets and liabilities are fairly valued except for machinery with a book value of $8,000, an estimated fair value of $9,500, and a 5-year remaining useful life. Assume that straight-line depreciation is used to amortize any revaluation increment.No transactions between these companies occurred prior to 2013. Regardless of whether they combine, Parent plans to buy $50,000 of merchandise from Subsidiary in 2013 and will have $3,600 of these purchases remaining in inventory on December 31, 2013. In addition, Subsidiary is expected to buy $2,400 of merchandise from Parent in 2013 and to have $495 of these purchases in inventory on December 31, 2013. Parent and Subsidiary price their products to yield a 65% and 80% markup on cost, respectively.Parent intends to use three financial yardsticks to determine the financial attractiveness of the combination. First, Parent wishes to acquire Subsidiary Corporation only if 2013 consolidated earnings per share will be at least as high as the earnings per share Parent would report if no combination takes place. Second, Parent will consider the proposed combination unattractive if it will cause the consolidated current ratio to fall below two to one. Third, return on average stockholders' equity must remain above 20% for the combined entity.If the financial yardsticks described above and the nonfinancial aspects of the combination are appealing, then the tender offer will be made. On the other hand, if these objectives are not met, the acquisition will either be restructured or abandoned.Table 1Back to TopParent Inc. Actual Financial Statements for 2012 andSubsidiary Corporation Projected Financial Statements for 2013 Parent 2012 Actual Subsidiary 2013 ProjectedSales $800,000 $100,000Cost of goods sold (485,000) (55,000)Operating expenses (219,000) (10,000)Income before taxes 96,000 35,000Income tax expense (38,400) (14,000)Net income 57,600 21,000 Retained earnings, January 1 23,000 14,500Add; net income 57,600 21,000Less: dividends (38,000) (7,000)Retained earnings, December 31 42,600 28,500 Cash 36,200 19,500Accounts receivable 39,000 13,000Inventory 26,000 12,000Property, plant, and equipment 673,000 213,000Accumulated depreciation (490,000) (28,000)Total assets 284,200 229,500 Parent 2012 Actual Subsidiary 2013 ProjectedAccounts payable 44,600 21,000Common stock * 190,000 150,000Paid-in capital in excess of par 7,000 30,000Retained earnings 42,600 28,500Total liabilities and stockholders' equity 284,200 229,500 * Parent: $12.50 par; Subsidiary: $75 par MilestonesBack to TopMilestoneDueRequirements1 (30 points) Week 3Forecast the separate financial statements of Parent Inc. Using Ms. Franklin's assumptions and Parent's 2012 financial statements, prepare pro forma 2013 financial statements for Parent Inc., assuming that the acquisition is not attempted. Support your statements with appropriate work papers and journal entries. Pro forma financial statements include a statement of operation, a statement of retained earnings, a balance sheet, and a cash flow statement.NOTE: There is a Template for Milestones 1 and 2 available for your download that is also located in Doc Sharing.2 (70 points) Week 5Adjust the separate financial statements of Parent Inc. to reflect the proposed acquisition. Adjust Parent's pro forma 2013 financial statements prepared in Milestone 1 to reflect the proposed acquisition (i.e., adjust Parent's forecasted financial statements for bond issuance, stock purchase, income from subsidiary, etc.). Support your statements with appropriate work papers and journal entries. Pro forma financial statements include a statement of operation, a statement of retained earnings, a balance sheet, and a cash flow statement.Prepare a pro forma consolidated worksheet. Prepare a pro forma consolidation worksheet for Parent Inc. and its proposed subsidiary as of December 31, 2013. To ensure you are starting with the right numbers, use the solution provided to Milestone 1 for the adjusted pro forma 2013 financial statements of Parent Inc., and the projected 2013 financial statements of Subsidiary Corporation in Table 1. Show all consolidation adjusting entries, including minority interest entries.NOTE: There is a Template for Milestones 1 and 2 available for your download that is also located in Doc Sharing.3 (50 points) Week 6Perform ratio analysis. Compute earnings per share for (1) the separate financial statements of Parent Inc. prepared in Milestone 1 and (2) the consolidated financial statements contained in the solution for the pro forma consolidation worksheet prepared in Milestone 3. Also, calculate current ratio and return on average stockholders' equity for the separate company and consolidated financial statements.Write a memorandum (as a Word document) to Ms. Franklin summarizing the results of your analysis, including a summary of the financial ratios you computed and your recommendation. Attach copies of both sets of pro forma financial statements of Parent Inc. and the pro forma consolidation worksheet.Grading RubricsBack to TopThe following grading rubric will be used to determine each individual’s total grade on each project milestone. Contributory content is defined as providing input into the creation of a component, with appropriate, relevant commentary on another’s posted content or discussion on technical questions related to the requirements of each particular course milestone. Grading will occur in a two-step process. The submission itself will be graded for technical and format and appearance components as follows.Total Points: Milestone 1 = 30; Milestone 2 = 70; Milestone 3 = 50CriterionUnsatisfactory (less than 40% of available content points) Needs Improvement (40–69% of available content points) Meets Requirements (70–100% of available content points)Content, Calculation, and Technical Accounting 80% of total pointsContent is incomplete or omits significant requirements.Major points are not clear and/or persuasive. Does not indicate a basic understanding of chapter concepts. Overall application of accounting theory visible but individual supporting calculations incorrect. Major adjustments are addressed but do not appear supported. Minor theoretical errors. Appropriate application of accounting theory, correct supporting calculations, appropriate journal entriesCriterion Unsatisfactory (less than 10% of available format points) Needs improvement (10–49% of available format points) Meets requirements (50–100% of available format points)Format and Appearance20% of total points Not submitted in appropriate format (Excel for Milestones 1 and 2, Word or Excel for Milestone 3)No apparent attempt to format for readability. Hard to follow/determine answer. No conclusion or indication of where to find the answer/conclusion for each requirement. Not a professional submission. Data just “typed” without any organization or format. No “white space” or graphics/formatting.Unable to clearly identify where the answer to each problem requirement is presented. Submission appropriate to present in a business or professional context. Excellent use of graphics, formatting, and labeling.Answer to each problem requirement clearly indicated and analysis clearly displayedThen, based upon the individual’s contribution in the Team Café consideration for the individual component of the grade will be given as follows.NOTE: Upon review of the Team Café Discussion area, if a team member has not posted any contributory content to the project, then no points for the milestone will be earned.Individual Participation Six or more Contributory PostsFull individual participation credit3–6 Contributory PostsLoss of 15–25% of available milestone points1–3 Contributory PostsLoss of 26–50% of available milestone pointsGrading example:Group A submits the third milestone and earns 50 points based upon the actual content and presentation of the submission. Per review of the Team Café, it appears that one student, John Joe, posted only three times during the preparation of this milestone. The content of those posts was contributory. Based upon review of the actual content of his posts, John Joe can expect to earn between a 25 and 37 score for his participation in the Milestone 1 submission of Group A.Week_1_acct559_JTweek1.xls
Leadership Roles Techniques and Challenges in Leading Teams Analysis
CompetencyAnalyze leadership roles, techniques, and challenges in leading teams.Scenario InformationAs a leader, you have ...
Leadership Roles Techniques and Challenges in Leading Teams Analysis
CompetencyAnalyze leadership roles, techniques, and challenges in leading teams.Scenario InformationAs a leader, you have been tasked with building a team whose purpose is to recommend a new performance evaluation system. The current system is outdated and greatly reduces employee morale each year.InstructionsAs the leader of this problem-solving team, you are tasked with leading a high performing team. During the process of leading and managing the team, you have noticed things could improve, such as interpersonal and analytic skills. The company has asked you for a one-page report outlining the challenges of the team and your recommendations.In your report, you will want to:Discuss interpersonal skills and analytic skills needed when managing teams.How do the different leadership roles impact the team process?Discuss different challenges that may arise while leading the team.What are different types of strategies a team leader can use to develop a high-performing team?Provide your recommendations for the best strategy you will use, as the leader of the team, to build a high-performing team and overcome challenges you may face when managing the team.
Business Law
Hoopie Hoopla, age 17, is a street entertainer. Hoopie needed some gadgets in order to entertain on the street. Hoopie w ...
Business Law
Hoopie Hoopla, age 17, is a street entertainer. Hoopie needed some gadgets in order to entertain on the street. Hoopie went to Milo's Music Store and contracted with Milo. The contract required Hoopie to pay 10 dollars down and 15 dollars per week for 8 weeks for the purchase of a kazoo, a harmonica, a whistle, and a set of juggling pins. With these items, Hoopie could entertain and make beautiful music. Hoopie went to Fall-Mart and purchased a raincoat in case it rained while conducting an entertainment session. The raincoat is a sport marketing brand with a team logo on the front and back. The team logo says, "Go Go Binghamton University Bearcats." Hoopie paid 5 dollars down and contracted to pay 11 dollars per week until the coat was paid in full. Hoopie went to Fast Harry's Used Car Dealership and inquired about purchasing a car as transportation to and from the entertainment sites. Fast Harry said to Hoopie, " Hmmm, How old are you Hoopie - I do not want to get involved with one of those "capacity" contracts." Hoopie said, " I am 21 years old." Fast Harry sold the car to Hoopie for 20 dollars down and 50 dollars per month until the car was paid in full. Hoopie headed for the streets and began to entertain. Her first three performances were dreadful. No one stopped - no one listened - and, in fact, the people who passed by actually laughed at and made fun of Hoopie. Hoopie returned home, disappointed and sad. Hoopie's Dad Hopalong met Hoopie at the door. Hopalong said, "Oh Hoopie my dear Hoopie, how will you pay for all those items that you bought during your quest to become a street entertainer?" Hoopie replied, "I don't have to pay." Discuss - use relevant legal rules and concepts to support your discussion.
Earn money selling
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