Operational Management Final

timer Asked: May 13th, 2014

Question description

Operations Management

1.Toyota’s safety recalls
– Are they indicators of problems associated with quality management,
outsourcing or simply indicators of setting inconsistent competitive priorities
in operations strategy?

Toyota is known for
its innovative operations management practices.  Over the last three
decades Toyota has received many awards for their excellent quality and
performance. The marketplace has rewarded them with higher sales and
market-share, ultimately making them the world’s largest producer of
automobiles.  So what went wrong in January 2010? Are the safety recalls
due to faulty gas pedals an example of an isolated, one-time problem or are
they symptoms of bigger long-term problems with Toyota and also the automobile

Topics that the essay
must address:

How has operations
strategy and competitive priorities evolved in the automobile industry during
the last 100 years

What are the positive
and negative tradeoffs associated with outsourcing production functions to
supplier organizations?

What quality systems
and procedures and systems should Toyota have followed to ensure that faulty
automobiles are not delivered to the customers?

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