SWOTT TABLE actors Strengths egal & With the egulatory licenses being given to the transport sector on the public means of transport a much cheaper price compared to private transport. Weakness The full implementation of the project is much costly for its implantation Opportunities The licenses on the public transport sectors are given on loan basis to enable each and every willing person has the license. Threats The presence of legal rules governing the conductivity of the project conomic There will be an increase in the number of public vehicles. Their demand will reduce due to the increased expenses Targeting the low income earners Disagreements between the rich and the poor as they argue on the suitable means of transport. Actual budgeting and the use of the public means on transportation There will be higher charges on selected vehicles. Increase in the conductivity cost and maintenance cost The transport system can access the remote areas. Having the payments cards for customer efficiency The publicity lacks the privacy of the passengers ocesses Systems Having online based registrations to make it a fast process Records on the registrations to be keep for reference Fast required data may not be accessed quickly due to the methods of storage of the data. oals Less common The applicants would in need of the printed copies of their verification into the public transport sector Number of the Charges may Different cheap ways novation rategy Some vehicles may avoid the protocol Competition from the private transport sector Trends The county government has been providing a copy of an agreement to all the stake holders. Decision A standardized set of the terms and conditions of the undertaking will be prepared thus enhancing the conductivity in the sector. Increased Detailed use of the analysis to public ensure that vehicles by the transport the sector is residents suitable for the residents. Having an The incentives of magazine to free be sent to magazines the loyal to the passengers clients only The Having increase in unique the methods of competition payment like from the the use of private cards transport sectors. Manual and Registration electronic to be done means of online data storage to be involved Train Have the ulture routes will be less competitive Well maintained vehicles to earn more profits passenger would be low beyond the expected rate The different age brackets have the taste for different types of vehicles change due to the number of passengers Increase in job opportunities on the look for age suitability. may be applicable transport maybe preferred Lack of vehicle identification by the target group Demand for the unique vehicles concentration on one type transport mode. Overall venture in regard to the age brackets METRO Presentation by: Sergio Skinner BUS/475 June 11, 2014 METRO’S VISION STATEMENT • Safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system. MISSION STATEMENT • Metro is responsible for the continuous improvement of an efficient and effective transportation system for Los Angeles County. METRO VALUES • • • • • • • Safety Service Excellence Workforce Development Fiscal Responsibility Sustainability Integrity Teamwork METRO PLUS A service dedicated to those customers who want a more personal ride experience, while traveling with METRO. What is Metro Plus? • A personal car service that enables passengers who need a ride to request one through the mobile phone application. Metro Plus Mission Statement • Our mission is to service our customers with safe reliable transportation to get them to their desire destination, while providing them the best customer service experience to increase our customer base and loyalty. Metro Plus addresses customer needs • • • • • Personal experience Safety Connectivity Time Location Metro Plus achieves competitive advantage • Experience • Longevity • Los Angeles County • Tax payers • Prices • Reputation Metro Plus Vision • Our vision is nothing less than making sure we make it easy for our customers to get to their destination fast, safe, and on time. Metro Plus Values • Customer service • Integrity • Safety • Responsibility • Professionalism • Reliability • Credibility • Improving Division alignment • • • • • • Same fundamentals Safety first Expansion Attracting new customers Innovation Customer satisfaction Strategic direction of the new division • • • • Focus Staying Competitive Customer first Affordable Guiding values and principles • • • • • • Dedicated Staying Green Dependable Quality Integrity Respect • • • • • Attracting Develop Retain Investment return Maintaining public trust • Respected References • • CalPERS. (2014). Retrieved from http://www.calpers.ca.gov/index.jsp?bc=/about/strategicbusiness/values-principles.xml Metro. (2013). Retrieved from http://www.metro.net/about/agency/mission/ METRO Presentation by: Sergio Skinner BUS/475 June 11, 2014 METRO’S VISION STATEMENT • Safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system. MISSION STATEMENT • Metro is responsible for the continuous improvement of an efficient and effective transportation system for Los Angeles County. METRO VALUES • • • • • • • Safety Service Excellence Workforce Development Fiscal Responsibility Sustainability Integrity Teamwork METRO PLUS A service dedicated to those customers who want a more personal ride experience, while traveling with METRO. What is Metro Plus? • A personal car service that enables passengers who need a ride to request one through the mobile phone application. Metro Plus Mission Statement • Our mission is to service our customers with safe reliable transportation to get them to their desire destination, while providing them the best customer service experience to increase our customer base and loyalty. Metro Plus addresses customer needs • • • • • Personal experience Safety Connectivity Time Location Metro Plus achieves competitive advantage • Experience • Longevity • Los Angeles County • Tax payers • Prices • Reputation Metro Plus Vision • Our vision is nothing less than making sure we make it easy for our customers to get to their destination fast, safe, and on time. Metro Plus Values • Customer service • Integrity • Safety • Responsibility • Professionalism • Reliability • Credibility • Improving Division alignment • • • • • • Same fundamentals Safety first Expansion Attracting new customers Innovation Customer satisfaction Strategic direction of the new division • • • • Focus Staying Competitive Customer first Affordable Guiding values and principles • • • • • • Dedicated Staying Green Dependable Quality Integrity Respect • • • • • Attracting Develop Retain Investment return Maintaining public trust • Respected References • • CalPERS. (2014). Retrieved from http://www.calpers.ca.gov/index.jsp?bc=/about/strategicbusiness/values-principles.xml Metro. (2013). Retrieved from http://www.metro.net/about/agency/mission/ METRO Presentation by: Sergio Skinner BUS/475 June 11, 2014 METRO’S VISION STATEMENT • Safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system. MISSION STATEMENT • Metro is responsible for the continuous improvement of an efficient and effective transportation system for Los Angeles County. METRO VALUES • • • • • • • Safety Service Excellence Workforce Development Fiscal Responsibility Sustainability Integrity Teamwork METRO PLUS A service dedicated to those customers who want a more personal ride experience, while traveling with METRO. What is Metro Plus? • A personal car service that enables passengers who need a ride to request one through the mobile phone application. Metro Plus Mission Statement • Our mission is to service our customers with safe reliable transportation to get them to their desire destination, while providing them the best customer service experience to increase our customer base and loyalty. Metro Plus addresses customer needs • • • • • Personal experience Safety Connectivity Time Location Metro Plus achieves competitive advantage • Experience • Longevity • Los Angeles County • Tax payers • Prices • Reputation Metro Plus Vision • Our vision is nothing less than making sure we make it easy for our customers to get to their destination fast, safe, and on time. Metro Plus Values • Customer service • Integrity • Safety • Responsibility • Professionalism • Reliability • Credibility • Improving Division alignment • • • • • • Same fundamentals Safety first Expansion Attracting new customers Innovation Customer satisfaction Strategic direction of the new division • • • • Focus Staying Competitive Customer first Affordable Guiding values and principles • • • • • • Dedicated Staying Green Dependable Quality Integrity Respect • • • • • Attracting Develop Retain Investment return Maintaining public trust • Respected References • • CalPERS. (2014). Retrieved from http://www.calpers.ca.gov/index.jsp?bc=/about/strategicbusiness/values-principles.xml Metro. (2013). Retrieved from http://www.metro.net/about/agency/mission/ METRO Presentation by: Sergio Skinner BUS/475 June 11, 2014 METRO’S VISION STATEMENT • Safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system. MISSION STATEMENT • Metro is responsible for the continuous improvement of an efficient and effective transportation system for Los Angeles County. METRO VALUES • • • • • • • Safety Service Excellence Workforce Development Fiscal Responsibility Sustainability Integrity Teamwork METRO PLUS A service dedicated to those customers who want a more personal ride experience, while traveling with METRO. What is Metro Plus? • A personal car service that enables passengers who need a ride to request one through the mobile phone application. Metro Plus Mission Statement • Our mission is to service our customers with safe reliable transportation to get them to their desire destination, while providing them the best customer service experience to increase our customer base and loyalty. Metro Plus addresses customer needs • • • • • Personal experience Safety Connectivity Time Location Metro Plus achieves competitive advantage • Experience • Longevity • Los Angeles County • Tax payers • Prices • Reputation Metro Plus Vision • Our vision is nothing less than making sure we make it easy for our customers to get to their destination fast, safe, and on time. Metro Plus Values • Customer service • Integrity • Safety • Responsibility • Professionalism • Reliability • Credibility • Improving Division alignment • • • • • • Same fundamentals Safety first Expansion Attracting new customers Innovation Customer satisfaction Strategic direction of the new division • • • • Focus Staying Competitive Customer first Affordable Guiding values and principles • • • • • • Dedicated Staying Green Dependable Quality Integrity Respect • • • • • Attracting Develop Retain Investment return Maintaining public trust • Respected References • • CalPERS. (2014). Retrieved from http://www.calpers.ca.gov/index.jsp?bc=/about/strategicbusiness/values-principles.xml Metro. (2013). Retrieved from http://www.metro.net/about/agency/mission/ METRO Presentation by: Sergio Skinner BUS/475 June 11, 2014 METRO’S VISION STATEMENT • Safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system. MISSION STATEMENT • Metro is responsible for the continuous improvement of an efficient and effective transportation system for Los Angeles County. METRO VALUES • • • • • • • Safety Service Excellence Workforce Development Fiscal Responsibility Sustainability Integrity Teamwork METRO PLUS A service dedicated to those customers who want a more personal ride experience, while traveling with METRO. What is Metro Plus? • A personal car service that enables passengers who need a ride to request one through the mobile phone application. Metro Plus Mission Statement • Our mission is to service our customers with safe reliable transportation to get them to their desire destination, while providing them the best customer service experience to increase our customer base and loyalty. Metro Plus addresses customer needs • • • • • Personal experience Safety Connectivity Time Location Metro Plus achieves competitive advantage • Experience • Longevity • Los Angeles County • Tax payers • Prices • Reputation Metro Plus Vision • Our vision is nothing less than making sure we make it easy for our customers to get to their destination fast, safe, and on time. Metro Plus Values • Customer service • Integrity • Safety • Responsibility • Professionalism • Reliability • Credibility • Improving Division alignment • • • • • • Same fundamentals Safety first Expansion Attracting new customers Innovation Customer satisfaction Strategic direction of the new division • • • • Focus Staying Competitive Customer first Affordable Guiding values and principles • • • • • • Dedicated Staying Green Dependable Quality Integrity Respect • • • • • Attracting Develop Retain Investment return Maintaining public trust • Respected References • • CalPERS. (2014). Retrieved from http://www.calpers.ca.gov/index.jsp?bc=/about/strategicbusiness/values-principles.xml Metro. (2013). Retrieved from http://www.metro.net/about/agency/mission/
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