The international management is a restaurant owner in The US all the answers must be professional..
Written Assignment – International
As part of the International Business
course you will need to conduct an interview with a manager involved in
international business. Please note that the interview may not be copied from
assignments you may have done in other classes and you may not interview
someone who conducts only domestic business. You do, however, have a choice
a manager working for an American company that conducts business
abroad (that person must be directly involved in international business, i.e.
involved in international decisions, etc., and not just be an employee of an
international company) or;
a representative of a foreign company conducting business in the
US (that person must be an expatriate delegated from their country to the US to
conduct business here on behalf of their company – in this case you would
emphasize the differences between their country of origin and the US and point
out the adjustments in business practices that they had to adopt in order to be
successful in the US).
This assignment is to be completed by teams of 4 students. The teams are “virtual”
– this is supposed to give the students a preview of how team work is done
virtually nowadays. Often, the team-members never meet each other in person,
but coordinate their work on the phone, email, blogs, discussion boards, etc.
You may meet with your team in person, if you prefer, but otherwise you can
complete the project working together virtually.
Each team will have to find a manager
to interview. The interview is then either conducted in person by all of the team members together or by one or more
team members. It is up to the team to decide who to interview, which team
member(s) will conduct the interview, who will be responsible for specific
parts of the writing, etc. If the team determines that it needs a team-leader,
it is up to the team to elect one. If the team decides that one team member
finds the manager to interview and conducts the interview and then that
team-member is excluded from the writing process – that would be fine, but it
is up to the team to decide how to divide the work, so that each team-member
contributes the same amount of effort. It is important that you divide the work
adequately, so that there are no misunderstandings or grudges later in the
process, when it may be too late to make adjustments. Remember – the grade you
receive on the project is a group grade and you don’t want to allow slackers to
get a good grade because you did all the work. It will take a lot of planning
and coordination, but this is often how team projects are done nowadays.
Team membership is determined by you.
I will create groups in Blackboard and it will be up to each student to
register for a group. Groups will fill up to 4 members and then they will be
closed, which means you will have to register for another group which still has
room left. Once you are registered, please contact your group members and start
working on the project immediately. In case of problems with specific team
members (lack of involvement, free-riding, etc.), please contact the instructor
as early as possible in the process, so that the issues can be resolved and the
team’s performance is not affected. I need to be informed of the group problems
at the latest one week before
the project is due. After this date, no group complaints will be considered.
With your report, please include the
business card or contact information of the interviewed manager so that the
instructor can get in touch with them and confirm that the interview did indeed
happen as it was supposed to (in person and not over email or phone, professionally,
In your written report, please follow
the APA guidelines for citing any materials you use. ***This is very important
– plagiarism in any form or failure to provide sources for the information used
in the report will be subject to serious consequences.
During the interview, please be very
well prepared. Have your notes and questions handy and make sure you will be
able to take notes comfortably. I would not recommend typing the answers
directly into a laptop during the interview, rather take hand-written notes
(the typing is distracting and sometimes may be perceived as not respectful by
the person interviewed). Please wear professional business attire to the
interview. Remember, you are representing Towson University and you are
Format of the Report
The format is very important as it
represents your professionalism. Please treat this project as a business report
that you are presenting to your boss, board of directors, upper management or
the like – make it serious, professional and presentable.
Specifically, please include a title
page with the team-members listed and the name and contact information of the
interviewed person (including the company, title/position of the interviewed
manager, phone, email, etc.).
The written report should be 5
single-spaced pages in length plus title page and any additional tables,
figures and references that you may choose to include. Please use common sense
in preparing your written report (make sure it is presentable, well-organized,
well-written, properly formatted, etc.). I have seen too many carelessly
produced reports and those will not be welcome. *Note: 5 pages is not a lot of
space for this much information, so please make sure your reports are concise,
well-organized and meaningful, just as any business report should be.
Please save the report as a pdf file
and upload it to Blackboard by the submission deadline (the specific location
where you will upload your files will be announced prior to the deadline).
Please do not upload Word files, as they tend to distort the format depending
on the version used. A pdf will ensure the proper formatting when the report is
The interview must include (but is not
limited to) the questions listed below. Please include all of the questions in
your conversation with the manager. In your report, however, DO NOT include a direct
transcript of the questions and answers. Rather, I would like to see a good
concise report of the interview with a focus on the following five parts that
need to be included:
Summary of the responses in a short
introductory paragraph (you do not have to transcribe the entire interview,
just describe the highlights);
Comparison of the manager’s responses to topics covered in class (please
use textbook references to specific topic you want to include);
Information that you found most interesting about the manager’s international duties;
Information that you found most surprising about the manager’s international duties;
Lessons pertaining to international business/management that you
are most likely to keep in mind if (when) you occupy a managerial position in
Each of the above points should take about the
same amount of space in your 5-page report. In other words, spend about 1 page
on each of the above sections. Also, it is much easier to read and evaluate the
project if you divide it into sections based on the above 5 components – try
not to write a 5 page solid text essay – divide it up into clear sections which
address the points above, that way you can make sure that everything is
addressed and no components is missing. This report is your group’s reflection
and thoughts on what you learned from the interview. Please make sure to follow
these guidelines. Reports which fail to address the above points will not
receive a passing grade.
***The deadline for
submitting your reports is Monday, July 14 2014 at 5:00pm EST.***
Questions to cover in the interview:
Background information on the manager’s company and his/her management
In what industry is your company?
What products and services does your company offer?
What is the scale and scope of the international activity of your
What is your position in the company?
How many subordinates do you supervise?
How many years of management experience do you have and how has
the experience affected your approach to international management?
What formal business education or training programs have you
received? How has this education and
training helped you to manage more effectively?
What are some of the typical international issues or problems that
you must deal with? How do you typically
try to develop solutions to these problems?
In your work, what does it mean for you to be efficient; to be
What legal or ethical challenges do you encounter on the
international business arena? How do you
try to resolve such challenges?
What planning processes are used at your organization and what is
your role in the organization’s planning?
What do you see as strengths and weaknesses of this planning process?
What developments in the international business environment are
most important for you personally and for your organization? How do you and your organization try to
respond to these developments?
Are international teams used in your organization and what is
required for teams to be successful?
What factors do you take into consideration when making
international decisions? For example: when selecting a specific country or
foreign market to enter; when facing a decision to withdraw from a certain
What does being a leader mean to you?
What do you think are effective and ineffective approaches to
What do you believe are keys to effective communication on the
international level? What obstacles
exist to effective cross-cultural communication and how do you try to overcome
How has international involvement influenced innovation in your
Generally, how does a manager’s personality affect his/her ability
to conduct international business?
What advice would you give to a college graduate about how to
perform well in international business/management?