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Careem Case Study
Careem is a company in the taxi industry established in the year 2012 in Dubai. The company is the leading company in its ...
Careem Case Study
Careem is a company in the taxi industry established in the year 2012 in Dubai. The company is the leading company in its industry in the Middle East ...
PowerPoint presentation regarding health policy and nursing practice
Student mustChoose a health policy impacting vulnerable populations (10%)Briefly describe this policy (15%)Describe how th ...
PowerPoint presentation regarding health policy and nursing practice
Student mustChoose a health policy impacting vulnerable populations (10%)Briefly describe this policy (15%)Describe how this policy impacts nursing practice and the vulnerable population (20%)Provide history behind how and why this policy was created (what level of government or organizations were involved?) (15%)What changes, if needed, should be made to make this policy more applicable to nursing today. Support your answer with the literature. (15%)Explain how nurses could be involved with applying this policy to practice or involved with creating the needed changes. (15%)An additional ten percent will be awarded based on presentation:Presentation will be graded based on the followingSlide VisualUse of pictures/graphicsNo overcrowdingEasy to read fontNumber of SlidesNo more than 25 slides (not including title and reference slide)References provided in APA formatNo grammatical or spelling errorsClarity of information
DAT 565 University of Phoenix Internationalization of Netflix Summary
Instructions: Write a 525-word summary covering the following items:
According to the article li ...
DAT 565 University of Phoenix Internationalization of Netflix Summary
Instructions: Write a 525-word summary covering the following items:
According to the article listed above, what were the most important strategic moves that propelled Netflix’s successful international expansion?
The article mentions investments in big data and analytics as one of the elements accompanying the second phase of overseas expansion. Why was this investment important? What type of information did Netflix derive from the data collected?
According to the article, what is exponential globalization?
Not all international expansion strategies are a resounding success, however. Research an article or video that discusses an instance in which an American company’s expansion efforts in another country failed. According to the article/video you selected, what were the main reasons for this failure? Do you agree with this assessment?
Explain some of the reasons why certain companies’ expansion plans have failed in the past.
Part 2: Hypothesis testing Context:?Your organization is evaluating the quality of its call center operations. One of the most important metrics in a call center is Time in Queue (TiQ), which is the time a customer has to wait before he/she is serviced by a Customer Service Representative (CSR). If a customer has to wait for too long, he/she is more likely to get discouraged and hang up. Furthermore, customers who have to wait too long in the queue typically report a negative overall experience with the call. You’ve conducted an exhaustive literature review and found that the average TiQ in your industry is 2.5 minutes (150 seconds). Another important metric is Service Time (ST), also known as Handle Time, which is the time a CSR spends servicing the customer. CSR’s with more experience and deeper knowledge tend to resolve customer calls faster. Companies can improve average ST by providing more training to their CSR’s or even by channeling calls according to area of expertise. Last month your company had an average ST of approximately 3.5 minutes (210 seconds). In an effort to improve this metric, the company has implemented a new protocol that channels calls to CSR’s based on area of expertise. The new protocol (PE) is being tested side-by-side with the traditional (PT) protocol. Instructions: Access the CallCenterWaitingTime.xlsx file. Each row in the database corresponds to a different call. The column variables are as follows:
ProtocolType: indicates protocol type, either PT or PE
QueueTime: Time in Queue, in seconds
ServiceTime: Service Time, in seconds
Perform a test of hypothesis to determine whether the average TiQ is lower than the industry standard of 2.5 minutes (150 seconds). Use a significance level of ?=0.05.
Evaluate if the company should allocate more resources to improve its average TiQ.
Perform a test of hypothesis to determine whether the average ST with service protocol PE is lower than with the PT protocol. Use a significance level of ?=0.05.
Assess if the new protocol served its purpose. (Hint: this should be a test of means for 2 independent groups.)
BUSN 312 Forecasting Methods and Future Trends Discussion Question
Locate an internet resource of interest to you on any subject regarding forecasting methods. Hyperlink this resource in y ...
BUSN 312 Forecasting Methods and Future Trends Discussion Question
Locate an internet resource of interest to you on any subject regarding forecasting methods. Hyperlink this resource in your Discussion Forum, and then summarize in some detail what you learned from this resource. - 250 word minimum.
7 pages
News Media Analysis
Over the past three days, these were the top stories on the local news media and the observations that I have made after f ...
News Media Analysis
Over the past three days, these were the top stories on the local news media and the observations that I have made after following up with the stories ...
Ashford University Financial Reporting in Accounting Discussion
Part 1 Write: Make sure your response addressing the following question is more than 300 words and includes an in-text cit ...
Ashford University Financial Reporting in Accounting Discussion
Part 1 Write: Make sure your response addressing the following question is more than 300 words and includes an in-text citation or a brief quote from the reading material where appropriate. You may want to review the Citing Within Your Paper (Links to an external site.) resource from the Ashford Writing Center for proper use of citations.The balance sheet consists of elements that represent incomplete accounting cycles. As a result, the cumulative balances will carry over into the next accounting period. Discuss how the balance sheet can be used to project the cash-generating ability of an entity.Part 2 Write: Make sure your response addressing the following question is more than 300 words and includes an in-text citation or a brief quote from the reading material where appropriate. You may want to review the Citing Within Your Paper (Links to an external site.) resource from the Ashford Writing Center for proper use of citations.Discuss the advantages and disadvantages of using fair value to measure the elements reported on the balance sheet. Include specific examples, and connect your response to the conceptual framework.
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Most Popular Content
6 pages
Careem Case Study
Careem is a company in the taxi industry established in the year 2012 in Dubai. The company is the leading company in its ...
Careem Case Study
Careem is a company in the taxi industry established in the year 2012 in Dubai. The company is the leading company in its industry in the Middle East ...
PowerPoint presentation regarding health policy and nursing practice
Student mustChoose a health policy impacting vulnerable populations (10%)Briefly describe this policy (15%)Describe how th ...
PowerPoint presentation regarding health policy and nursing practice
Student mustChoose a health policy impacting vulnerable populations (10%)Briefly describe this policy (15%)Describe how this policy impacts nursing practice and the vulnerable population (20%)Provide history behind how and why this policy was created (what level of government or organizations were involved?) (15%)What changes, if needed, should be made to make this policy more applicable to nursing today. Support your answer with the literature. (15%)Explain how nurses could be involved with applying this policy to practice or involved with creating the needed changes. (15%)An additional ten percent will be awarded based on presentation:Presentation will be graded based on the followingSlide VisualUse of pictures/graphicsNo overcrowdingEasy to read fontNumber of SlidesNo more than 25 slides (not including title and reference slide)References provided in APA formatNo grammatical or spelling errorsClarity of information
DAT 565 University of Phoenix Internationalization of Netflix Summary
Instructions: Write a 525-word summary covering the following items:
According to the article li ...
DAT 565 University of Phoenix Internationalization of Netflix Summary
Instructions: Write a 525-word summary covering the following items:
According to the article listed above, what were the most important strategic moves that propelled Netflix’s successful international expansion?
The article mentions investments in big data and analytics as one of the elements accompanying the second phase of overseas expansion. Why was this investment important? What type of information did Netflix derive from the data collected?
According to the article, what is exponential globalization?
Not all international expansion strategies are a resounding success, however. Research an article or video that discusses an instance in which an American company’s expansion efforts in another country failed. According to the article/video you selected, what were the main reasons for this failure? Do you agree with this assessment?
Explain some of the reasons why certain companies’ expansion plans have failed in the past.
Part 2: Hypothesis testing Context:?Your organization is evaluating the quality of its call center operations. One of the most important metrics in a call center is Time in Queue (TiQ), which is the time a customer has to wait before he/she is serviced by a Customer Service Representative (CSR). If a customer has to wait for too long, he/she is more likely to get discouraged and hang up. Furthermore, customers who have to wait too long in the queue typically report a negative overall experience with the call. You’ve conducted an exhaustive literature review and found that the average TiQ in your industry is 2.5 minutes (150 seconds). Another important metric is Service Time (ST), also known as Handle Time, which is the time a CSR spends servicing the customer. CSR’s with more experience and deeper knowledge tend to resolve customer calls faster. Companies can improve average ST by providing more training to their CSR’s or even by channeling calls according to area of expertise. Last month your company had an average ST of approximately 3.5 minutes (210 seconds). In an effort to improve this metric, the company has implemented a new protocol that channels calls to CSR’s based on area of expertise. The new protocol (PE) is being tested side-by-side with the traditional (PT) protocol. Instructions: Access the CallCenterWaitingTime.xlsx file. Each row in the database corresponds to a different call. The column variables are as follows:
ProtocolType: indicates protocol type, either PT or PE
QueueTime: Time in Queue, in seconds
ServiceTime: Service Time, in seconds
Perform a test of hypothesis to determine whether the average TiQ is lower than the industry standard of 2.5 minutes (150 seconds). Use a significance level of ?=0.05.
Evaluate if the company should allocate more resources to improve its average TiQ.
Perform a test of hypothesis to determine whether the average ST with service protocol PE is lower than with the PT protocol. Use a significance level of ?=0.05.
Assess if the new protocol served its purpose. (Hint: this should be a test of means for 2 independent groups.)
BUSN 312 Forecasting Methods and Future Trends Discussion Question
Locate an internet resource of interest to you on any subject regarding forecasting methods. Hyperlink this resource in y ...
BUSN 312 Forecasting Methods and Future Trends Discussion Question
Locate an internet resource of interest to you on any subject regarding forecasting methods. Hyperlink this resource in your Discussion Forum, and then summarize in some detail what you learned from this resource. - 250 word minimum.
7 pages
News Media Analysis
Over the past three days, these were the top stories on the local news media and the observations that I have made after f ...
News Media Analysis
Over the past three days, these were the top stories on the local news media and the observations that I have made after following up with the stories ...
Ashford University Financial Reporting in Accounting Discussion
Part 1 Write: Make sure your response addressing the following question is more than 300 words and includes an in-text cit ...
Ashford University Financial Reporting in Accounting Discussion
Part 1 Write: Make sure your response addressing the following question is more than 300 words and includes an in-text citation or a brief quote from the reading material where appropriate. You may want to review the Citing Within Your Paper (Links to an external site.) resource from the Ashford Writing Center for proper use of citations.The balance sheet consists of elements that represent incomplete accounting cycles. As a result, the cumulative balances will carry over into the next accounting period. Discuss how the balance sheet can be used to project the cash-generating ability of an entity.Part 2 Write: Make sure your response addressing the following question is more than 300 words and includes an in-text citation or a brief quote from the reading material where appropriate. You may want to review the Citing Within Your Paper (Links to an external site.) resource from the Ashford Writing Center for proper use of citations.Discuss the advantages and disadvantages of using fair value to measure the elements reported on the balance sheet. Include specific examples, and connect your response to the conceptual framework.
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