2 Dq up for grabs at work need help

timer Asked: Nov 12th, 2014

Question description


Mary Jane Shew, a long term patient, has not been paying her medical bills to your office.  Once you made contact with her, she seemed embarrassed to confide that she had recently gone through a divorce and lost her job at the same time.  Money is really tight for her. Please answer the following in your discussion:

  • If a patient is not able to pay due to financial challenges, what can you do to work with this patient in order to eventually obtain payment? 
  • What are the laws governing how you can collect the debt? 
  • What information would you include in a payment agreement?
  • What process would you take if the insurance company is not paying timely and each time you call to check on claims-you are told that the claim is not on file?
  • What would you do?
  • How would you effectively communicate with the patient in a sensitive manner that there is a problem and you need their help?
Answer don't have to be so long, like a half of pargraph

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