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BSB80515 Graduate Certificate of Management (Learning)
Assessment Task 2: Case study, Role-play and Written Report
Name
Student ID
Date of Assessment
:
INSTRUCTIONS FOR STUDENTS:
The student will plan a mentoring program and develop appropriate resources to support the program
effectively. They will be required to refer to the below given case study to complete this task.
WHAT DO STUDENTS NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
Computer and Microsoft Office
Access to the Internet for research
Workplace or a close simulation of the workplace environment
Research resources, including industry related systems information
Case study (Appendix 1)
Relevant legislation and workplace documents
WHEN AND WHERE DO STUDENTS NEED TO DO THIS?
Your trainer/assessor will advise you of due date of this assessment. On completion the student
is required to submit this assessment to their trainer/assessor in class.
WHAT DO STUDENTS HAVE TO SUBMIT OR DEMONSTRATE?
Performing a role play activity (your trainer/assessor will observe you while you are performing
this activity) – Part A
Meeting Agenda or Meeting Questionnaire – Part A
Record of meeting minutes - Part A and
A report covering the given criteria for Part B.
Assessment Resource – BSBLED805 Plan and implement a mentoring program | Page 27 of 33
V 2.1: Sep 2019, Approved: QAC, Next Review: Sep 2020
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
BSB80515 Graduate Certificate of Management (Learning)
Part A –Plan mentoring program (Role Play & Written Report)
Scenario:
Assume that you are mentoring co-ordinator from the Coach Mentoring and have been nominated to
plan and implement the mentoring program at CIPD (Appendix 1). You have decided to meet the top
management of CIPD to understand their perspective before planning the mentoring program.
Instructions to students:
1.
2.
3.
4.
5.
You are required to participate in a role play meeting in this task
You must plan and arrange a meeting with the stakeholders of CIPD
Your trainer assessor along with 2-3 students will take on the role of stakeholders of CIPD
You must prepare a questionnaire/ agenda for the meeting
You must take prior appointment with the people identified by you and ensure to perform this task
professionally in a simulated environment
6. Time-limit for the role play is 20-30 minutes
7. Your trainer/assessor will be observing your role-playing and meeting skills during the meeting
8. You must prepare a minutes of meeting to record the observations
Steps to complete Role Play activity and written reports:
Discuss with the stakeholders, seek their input and understand their perspective on the
following points:
Benefits and need for the mentoring program
Purpose and objectives of the mentoring program
Mentoring program outcomes
Management and support structure
Methods and resources to achieve designated outcomes
Mentor and mentee selection process
Note: You are required to discuss and attend to all bullet points listed in the ‘Steps to complete’
above
Assessment submission tip:
o
Your meeting agenda and meeting minutes must include below listed items:
Name and position of personnel involved
Date of meeting
Venue
No of invitees (Apologies if any)
Points discussed in the meeting with person responsible to carry out this task and ETA
Signature of attendees
Attach any other item or supporting document
Assessment Resource – BSBLED805 Plan and implement a mentoring program | Page 28 of 33
V 2.1: Sep 2019, Approved: QAC, Next Review: Sep 2020
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
BSB80515 Graduate Certificate of Management (Learning)
Part B – Develop tools and materials to support mentoring program (Written Report)
This assessment task requires you to support the mentoring program by developing required tools,
establishing criteria, rules and procedures appropriate to the mentoring program modes and methods.
Instructions to students:
1. This task is in continuation to the Part-A of this assessment task.
2. This task is an individual work exercise.
3. You are required to use the information from the given case study and other reference material
to develop tools and materials to support mentoring program.
4. You must prepare a report covering the given criteria.
5. The word-limit for the report is 1200-1500 words.
Steps to complete written report:
With the information gathered above, develop a mentoring program plan including details on:
o administration
o amount of material support
o anticipated outcomes
o content and resources
o program design principles
o facilities and location
o mentee's learning style
o mentor's skills
o method or mode of interaction (i.e. physical or electronic)
o omissions
o scope
o reporting requirements
o roles and responsibilities for key individuals (mentors, mentees, program
coordinator, steering committees)
o workplace application
o time lines
o relevant management structures and any additional support requirement
o mentoring program modes, methods and resources required to report mentoring
program outcomes
List the tools and resources required for mentoring program modes and methods
Establish the selection criteria, procedures and tools for selecting the mentor and mentee.
Also identify their key accountabilities and responsibilities
Establish outcome recording and data collation methods for the mentor-mentee
relationship.
Assessment submission tip:
Your mentoring program plan report must include below listed items:
o Report title page (include student id and name on title page as well)
o Executive Summary
o Table of Contents
Assessment Resource – BSBLED805 Plan and implement a mentoring program | Page 29 of 33
V 2.1: Sep 2019, Approved: QAC, Next Review: Sep 2020
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
BSB80515 Graduate Certificate of Management (Learning)
o
o
o
Content for various headings as is listed in the ‘Steps to complete written report’ above
(please make sure that you address each and every bullet point)
Conclusion
Attach any other item or supporting document to support your report.
Assessment Resource – BSBLED805 Plan and implement a mentoring program | Page 30 of 33
V 2.1: Sep 2019, Approved: QAC, Next Review: Sep 2020
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
BSB80515 Graduate Certificate of Management (Learning)
Assessment Task 3: Role-play & Report writing
Name
Student ID
Date of Assessment
INSTRUCTIONS FOR STUDENTS:
The student will co-ordinate relationships between mentor and mentee, perform record-keeping and
evaluate the success of mentoring program. They will then identify the improvement opportunities for
future mentoring program.
WHAT DO STUDENTS NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
Computer and Microsoft Office
Access to the Internet for research
Workplace or a close simulation of the workplace environment
Research resources, including industry related systems information
Case study (Appendix 1)
Relevant legislation and workplace documents
WHEN AND WHERE DO STUDENTS NEED TO DO THIS?
Your trainer/assessor will advise you of due date of this assessment. On completion the student is
required to submit this assessment to their trainer/assessor in class.
WHAT DO STUDENTS HAVE TO SUBMIT OR DEMONSTRATE?
Performing a role play activity (your trainer/assessor will observe you while you are performing this
activity) – Part A
A report covering the given criteria for Part B.
Assessment Resource – BSBLED805 Plan and implement a mentoring program | Page 31 of 33
V 2.1: Sep 2019, Approved: QAC, Next Review: Sep 2020
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
BSB80515 Graduate Certificate of Management (Learning)
Part A – Coordinate mentor and mentee relationship (Role Play)
INSTRUCTIONS TO STUDENTS:
1. This task is in continuation to assessment task-2.
2. This will be a role-play task.
3. This role play is to be done in reference to the given case study and the criteria.
4. Your trainer/ assessor will take on the role of the mentor and one of your classmates will take on
the role of the mentee.
5. Time-limit for the role play is 20-30 minutes
STEPS TO COMPLETE ROLE PLAY ACTIVITY AND WRITTEN REPORTS:
1. Introduce the mentors and mentees and induct them into the mentoring program
2. Ensure that mentors and mentees discuss the plans for personal growth and focus on the key
areas of CIPD, which included but is not limited to the following:
o
o
o
Going through their new/prospective job description
Making arrangements for transition into their new role from the current one
You must guide the program and co-ordinate relationships between mentor and
mentee, ensuring:
Mutual trust, rapport and a sense of team working is adhered to and
Communications considering cultural differences and diversity is taken into
consideration
Note: You are required to discuss and attend to all bullet points listed in the ‘Steps to complete’
above
Assessment submission tip:
o
Your role-play activity must include below listed items:
Introducing yourself and other people involved in your role-play activity
Read Case Study from Assessment Task 2 and your report prepared as part of
Assessment Task 2.
Based on the details provided in the Assessment Task 2 report discuss the new
job role and ask appropriate questions to the mentor.
Discuss job requirements for the new job role
Discuss transition requirements for transitioning from the current to the new
job role.
Signature of attendees
Attach any other item or supporting document
Assessment Resource – BSBLED805 Plan and implement a mentoring program | Page 32 of 33
V 2.1: Sep 2019, Approved: QAC, Next Review: Sep 2020
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
BSB80515 Graduate Certificate of Management (Learning)
Part B – Evaluate mentoring program (Written Report)
Instructions to students:
1. This task is in continuation to Part A of this task and must be done in relation to the given case
study and previous assessment tasks
2. This task is an individual work exercise
Steps to complete written report:
Use the identified reporting procedure and complete the mentoring record-keeping and
reporting requirements
Prepare an evaluation report of the mentoring program against agreed outcomes
List the opportunities for improvement when conducting mentoring programs in the future
Assessment submission tip:
Your evaluation report must include below listed items:
o Report title page (include student id and name on title page as well)
o Executive Summary
o Table of Contents
o Content for various headings as is listed in the ‘Steps to complete written report’ above
(please make sure that you address each and every bullet point)
o Conclusion
o Attach any other item or supporting document to support your report.
Assessment Resource – BSBLED805 Plan and implement a mentoring program | Page 33 of 33
V 2.1: Sep 2019, Approved: QAC, Next Review: Sep 2020
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K