Hello, we had our business page unpublished on facebook.com by facebook, without giving us any reason.
Upon appealing we recieved a reply saying that our Page "received strong negative feedback from users and their friends".
It also said that the deccision is final.
This was completely surprising to us because our fans are all very loyal. Most of our fans are coming from our own website
FootyRoom.com - which is a hugely popular portal for football (or soccer) fans around the world. We had 79,358 fans on facebook.
The content on our facebook page is top class. We are always very respectful. We never spam or post any offensive content.
However, due to the nature of the topic, which is football, naturally there is rivalry between fans of different teams.
That means, when we post a positive news about one team, a fan from the rival team will not like this post and report it to facebook.
Clearly this does not constitute to "bad user expirience" as the automated message has described it.
We are absolutely legitimate page without any kind of trickery involved. We do not promote hate, abuse, racism or anything of that kind.
It seems that there is no use using online forms located on facebook trying to get a response from a real human being.
We've only recieved one response and it looked like it was generated by a computer.
So we would like to hire a lawyer, who can help us get our page back. We know that some people lost their pages similar way as we did, and got their pages back through lawyers, so we are hoping that you could help us.