MGT 3375: Global Human Resource Management TB Assignment #2: Hotel Paris Case Questions Instructions:  The Policies/Guidelines: Team-Based (TB) Assignments are applicable to TB #2.  See the Hotel Paris cases at the end of the following chapters: 11, 12, 13, 14, 15, 16, 17, and 18 in the Dessler text.  This course focuses on global HRM policies and practices. It is expected your team’s responses to the following questions indicate potential global implications, as appropriate and relevant, in your final team submission. NOTE: To emphasize the application of HRM policies and practices globally, even-numbered teams must focus on the Hotel Paris locations in France and odd-numbered teams must focus on the Hotel Paris location in Italy in your final team submission. I suggest that 1 or 2 references focus on “hotel operations” in your assigned country.  Support for each question/issue is expected!  Space guidelines: 13 – 15 pages, based on the required outline/bulleted format. See Attachment 2 in the Policies/Guidelines: Team-Based (TB) Assignments for guidance.  Turnitin is not required for individual student submissions.  Due Date: Monday, March 02, 2015 at 9 pm CST. The team coordinator must use the following file name format in submitting this TB assignment: TB2-Team #-T315. Instructions to submit this assignment will be posted in the Week 8 Assignments area of Bb. Questions: 1. Strategic Pay Plans. The Hotel Paris, based on input from Lisa and her team (which included a consulting compensation expert), instituted a new, strategic compensation plan. Based on the compensation plan provided in the case, address the following. (a) The case indicates “numerous new measurable compensation policies” were established for the Hotel Paris. While the compensation policies were briefly outlined, indicate two (2) specific compensation policies Lisa and her team most likely recommended for the Hotel Paris. (b) Developing a Market-Competitive Pay Plan involves sixteen (16) steps. Based on non-managerial jobs (frontdesk clerk, valet, door greeter, security guard, housekeeping, phone operator, waitstaff, groundskeeper, food service, etc.), provide specific details for the first three (3) steps to assist the Hotel Paris in redesigning the hotel’s compensation plan. 2. Pay for Performance and Financial Incentives. Incentive pay – tying workers’ pay to their performance – is widely popular (Dessler, p. 368). Based on this premise, address the following. (a) Lisa and the CFO established three (3) “measurable criteria” the new incentive plan was expected to achieve. Indicate two (2) strengths and two (2) weaknesses of this plan. (b) Based on the Hotel Paris’s strategic goals, which category of incentive plans – individual or organization-wide – would you recommend? Why? (c) Given your recommendation in (b), provide the most appropriate incentive plan for the Hotel Paris. 1 3. Benefits and Services. Benefits are indirect financial and nonfinancial payments employees receive for continuing employment (Dessler, p. 398) with their company. Based on the Hotel Paris case, respond to the following. (a) Describe two (2) key features of the new benefits plan implemented by the Hotel Paris. (b) Based on the Hotel Paris’s strategic goals, indicate two (2) strengths and two (2) weaknesses of the new benefits plan. (c) Employers typically make benefits available to all employees, regardless of job category, which affects motivational impact. Recommend two (2) additional, specific benefits Lisa should include for employees in the above job categories. Provide support for their potential motivation for these employees. 4. Ethics, Employee Relations, and Fair Treatment. Recruitment, selection, appraisal, training, and compensation are viewed as the key components of HRM. However, there are other significant issues employees are concerned with, including expected ethical behavior, employee rights, and fair treatment (Dessler, p. 429). Based on this premise, address the following. (a) Based on the results of the research study (Journal of Applied Psychology, 2003) Lisa discussed with the HP’s CFO, several steps to improve the procedural and interpersonal justice system were implemented at the HP. Indicate two (2) specific strengths of this plan. (b) Based on the two (2) specific strengths indicated in (a), indicate the primary emphasis the strengths focus on: (1) procedural justice or (2) distributive justice. Justify/support your response. (c) Recommend two (2) additional specific actions to enhance the ethical behavior of HP employees that Lisa should implement. Provide support for your recommendation. 5. Employee Safety and Health. Employee safety is an important issue in employee relations, quality of employees’ lives, and employee performance (Dessler, p. 489). While “hazardous conditions” are not typically thought to relate to hotel operations, Lisa identified several areas where HP might be vulnerable (see HP Case, p. 526). Based on safety-related metrics, Lisa determined the HP compared unfavorably with comparable hotel chains. Based on these findings, respond to the following. (a) In addition to the health and safety issues identified in the case, indicate two (2) additional high-risk safety concerns in a typical hotel chain that Lisa and her team must consider. Provide specific support. (b) Provide one (1) specific recommendation to address each of the safety concerns identified in (a). (c) Provide two (2) specific examples of how HP can use HR functions/practices to improve its safety record. 6. Global HR Activities. The Hotel Paris has a chain of nine (9) hotels in the US and overseas locations (England, France, and Italy). Based on the strategic goals of the Hotel Paris and your team’s assigned country, prepare an expatriate package for a managerial employee that is going to work in your team’s country. The expat package is to include the following components. (c) (d) (e) (f) (g) Pre-departure training: Culture, customs, politics, education systems - Minimum of 3 examples. Business etiquette/norms: Minimum of 3 examples. Compensation package and tax issues. Housing/moving allowances. Repatriation problems and solutions: Minimum of 2 examples. 2
Purchase answer to see full attachment