In the late 1990s, a wide assortment of business experts predicted that ebusiness
was completely changing the nature of business transactions. This was
reflected in the astronomical prices paid for the stocks of dot-com companies that
were just beginning operations and had not achieved profits.
By the end of 2000, it became clear that the fundamental nature of business had
not really changed. Dot-com companies engaged in electronic commerce saw
their stock prices plummet to near zero and many went out of business. A
fundamental law of business still held: if a business wants to stay in business, it
needs to generate profit.
By the 2010s, e-business had become a standard mechanism for buying and
selling goods and services. Many of the early kicks had been worked out, but
shopping online still offered buyers a different experience than shopping in a
Critique e-business operations from each of the following four perspectives:
· from the perspective of making on-line payments (e.g., What problems are
often encountered by both customers and vendors when making payments
electronically for goods and services?)
· from the perspective of customer satisfaction in dealing with an e-business
site (e.g., Purchasing goods through theWeb can be frustrating to customers.
· from the perspective of supply chain management (e.g., Many B2B
transactions are oriented toward ordering supplies. In the process of doing
this, a number of predictable problems can arise. What are they?)
· from the perspective of advertising products/and services in the electronic
marketplace (e.g., In the electronic marketplace, it is easy for your
product/service to get lost among the millions of products and services being