timer Asked: Apr 27th, 2013

Question description

In the late 1990s, a wide assortment of business experts predicted that ebusiness

was completely changing the nature of business transactions. This was

reflected in the astronomical prices paid for the stocks of dot-com companies that

were just beginning operations and had not achieved profits.

By the end of 2000, it became clear that the fundamental nature of business had

not really changed. Dot-com companies engaged in electronic commerce saw

their stock prices plummet to near zero and many went out of business. A

fundamental law of business still held: if a business wants to stay in business, it

needs to generate profit.

By the 2010s, e-business had become a standard mechanism for buying and

selling goods and services. Many of the early kicks had been worked out, but

shopping online still offered buyers a different experience than shopping in a

traditional store.

Written Assignment

Critique e-business operations from each of the following four perspectives:

· from the perspective of making on-line payments (e.g., What problems are

often encountered by both customers and vendors when making payments

electronically for goods and services?)

· from the perspective of customer satisfaction in dealing with an e-business

site (e.g., Purchasing goods through theWeb can be frustrating to customers.


· from the perspective of supply chain management (e.g., Many B2B

transactions are oriented toward ordering supplies. In the process of doing

this, a number of predictable problems can arise. What are they?)

· from the perspective of advertising products/and services in the electronic

marketplace (e.g., In the electronic marketplace, it is easy for your

product/service to get lost among the millions of products and services being


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