Scenario in management performance

Anonymous
timer Asked: Jan 25th, 2021

Question Description

1-Read the rubric carefully . 2- APA style 7 edition. 3- No plagiarism . 4- be patient with me sometimes need clarify

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MGT520 Critical Thinking Writing Rubric - Module X Exceeds Expectation Content, Research, and Analysis 21-25 Points Requirements Exceeds Expectation -Includes all of the required components as specified in the assignment. 25-30 Points Content Exceeds Expectation Demonstrates substantial and extensive knowledge of the materials with no errors or major omissions. 25-30 Points Analysis Exceeds Expectation Provides strong thought, insight, and analysis of concepts and applications. 13-15 Points Sources Exceeds Expectation Sources go above and beyond required criteria, and are well chosen to provide effective substance and perspectives on the issue under examination. Mechanics and Writing 5 Points Demonstrates Exceeds college-level Expectation - Meets Expectation Below Expectation Limited Evidence 16-20 Points Meets Expectation-Includ es most of the required components as specified in the assignment. 19-24 Points Meets Expectation-Demo nstrates adequate knowledge of the materials; may include some minor errors or omissions. 11-15 Points Below Expectation-Includ es some of the required components as specified in the assignment. 13-18 Points Below Expectation-Demo nstrates fair knowledge of the materials and/or includes some major errors or omissions. 6-10 Points Limited Evidence Includes few of the required components as specified in the assignment. 19-24 Points Meets Expectation-Provid es adequate thought, insight, and analysis of concepts and applications. 10-12 Points Meets ExpectationSources meet required criteria and are adequately chosen to provide substance and perspectives on the issue under examination. 13-18 Points Below ExpectationProvides poor thought, insight, and analysis of concepts and applications. 7-12 Points Limited Evidence Provides little or no thought, insight, and analysis of concepts and applications. 4-6 Points Limited Evidence Source selection and integration of knowledge from the course is clearly deficient. 4 Points Meets Expectation-Projec 3 Points Below Expectation-Projec 7-9 Points Below ExpectationSources meet required criteria, but are poorly chosen to provide substance and perspectives on the issue under examination. 7-12 Points Limited Evidence Fails to demonstrate knowledge of the materials and/or includes many major errors or omissions. 1-2 Points Limited Evidence Project is not MGT520 Critical Thinking Writing Rubric - Module X proficiency in organization, grammar and style. Project is clearly organized, well written, and in proper format as outlined in the assignment. Strong sentence and paragraph structure; contains no errors in grammar, spelling, APA style, or APA citations and references. Total points possible = 105 t is fairly well organized and written, and is in proper format as outlined in the assignment. Reasonably good sentence and paragraph structure; may include a few minor errors in grammar, spelling, APA style, or APA citations and references. t is poorly organized and written, and may not follow proper format as outlined in the assignment. Inconsistent to inadequate sentence and paragraph development, and/or includes numerous or major errors in grammar, spelling, APA style, or APA citations and references. organized or well written, and is not in proper format as outlined in the assignment. Poor quality work; unacceptable in terms of grammar, spelling, APA style, and APA citations and references. Scenario Suzan has worked for Organization ABC for one year. During her 30-day review, Suzan received amazing scores from her supervisor. During her 60-day review, Suzan’s performance was deemed as acceptable, but her ability to communicate with her colleagues was lacking. During Suzan’s 90-day review, Suzan’s supervisor, at the time, expressed that her performance needed serious improvements. Unfortunately, Suzan’s supervisor noted the following: 1. Suzan did not provide her colleagues with messages from customers and vendors. 2. Suzan’s phone skills were ineffective, especially when interacting with customers. 3. Suzan’s temper was a concern and she often raised her voice when she became frustrated. You have been hired to replace Suzan’s previous supervisor. Between Suzan’s 90-day review and presently (her annual review), you have noticed that Suzan’s performance still is a problem. Before her departure from the organization, Suzan’s past supervisor stated, “Suzan is nice; however, she is a horrible communicator. I cannot work with her, as she is such a challenge to deal with… Good luck, as Suzan is one of the worst employees of Organization ABC.” During your first week in your new role as supervisor, you met with Suzan to understand more about her performance. She stated, “I am a hard worker; however, I only was told what I was doing wrong. I am willing to learn. Can you help me become the best employee for Organization ABC? I want to succeed in this role.” As a supervisor, you know that you have various responsibilities. One of your responsibilities is to address performance deficiencies. Although Suzan was provided with a job description, which included detailed information about the critical nature of communication in her role, she needs additional support. Examine pages 79 and 80 in your textbook. Then, create a plan, specific to Suzan’s needs, detailing how you will utilize the following to ensure improved performance: 1. 2. 3. 4. 5. Observation and documentation Updates Feedback Resources Reinforcement For example, when thinking about observation and documentation, what might you do to keep track of Suzan’s performance? Why? When thinking about updates, how will you keep Suzan updated? Explain and justify your rationale for each of the five components and why you made the recommendations that you provided. Your well-written paper should meet the following requirements: • Be 4-6 pages in length, which does not include the title and reference pages, which are never a part of the content minimum requirements. • • Use academic writing standards and APA 7 style guidelines. Support your submission with course material concepts, principles and theories from the textbook and at least two scholarly, peer-reviewed journal articles. ...
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