Describe the organization's cultural contexts in its different operating environments. How will negotiation be impacted by these different cultural conditions? How will decision making be impacted by these different cultural conditions? Be as detailed as possible. Use citations where possible.
Hint: Refer to the Online Class 5 Exercise that you completed earlier in the semester and update your response to reflect your current case research knowledge.
THE ANSWRE OF THE ONLINE CLASS 5 IS BELOE.. SO READ IT TO ANSWER THE QUESTION ABOVE ....
Answer the below questions about the company you are currently planning to research for your case report in this class:
1. What is the organization's legal name? Use the internet to research the company's international operations. In what country is it based for tax purposes? In what countries does it have offices/branches?
1- I have selected APPLE for the purpose of my assignment; APPLE conducts operations all around the globe. APPLE was market leader and lead the market of Smartphone. APPLE is still leading with latest technology, by providing IOS as operating system and through products like iPhone, MAC, iPod and iPad etc.
The legal name of APPLE is APPLE INC. as per form 10-K submitted by the organization [(1) APPLE (2014)].
Based for tax Purposes
APPLE’s head office lies in Cupertino, California. APPLE INC. falls under legal jurisdiction of California State and based in California for tax purposes as well [(1) APPLE (2014)].
Other Branches and Offices
APPLE has offices in America, Japan, India, China, Europe and other countries of Pacific Asia [(1) APPLE (2014), Page 27].
2. Now, describe the organization's cultural contexts in its different operating environments. How will negotiation be impacted by these different cultural conditions? How will decision making be impacted by these different cultural conditions? Be as detailed as possible. Use citations where possible.
All those elements related to communication will also apply in Negotiation. A negotiation is an argument in which a deal between two parties is made and decision is made. It will depend on how well the professionals involved in negotiation understand the culture of other negotiator. An emotional response for example can ruin the whole process of negotiation. Similarly, if a professional of APPLE is negotiating with in Arab, he need to know that Arabs will take delay in meeting lightly if they are late, similarly a long eye contact is considered annoying among Arabs, while the eye contact is considered to be gesture of confidence in North America, and English speaking countries.
The main thing in the negotiation process will be the attitude toward negotiation. A professional of APPLE can address other cultural differences by adapting to them, and by understanding the cultural context of society in which the office is operating. It depends how parties look at negotiation, English Speaking countries for example look at negotiation as a process in which they win and let other party win something as well, it is call win-win model of negotiation. Arabs and Indians for example can be stubborn, so are some central European countries like Spain. There high context cultural societies will less likely cooperate in process of negotiation and they would want to win and let other party lose.
Similarly, there is also difference in decision making process based on culture. Low context culture societies, like Americans look at negotiation as a problem solving procedure and try to go for win-win situation. On the other hand, High context culture societies like Asians, they look at negotiation as relation building procedure, for them some issues are more important and other issues cannot be resolved unless those issues are resolved [Boughton A. (2009)]. American go into negotiation on an agenda, solve issues one by one. On the other hand, Asians put all issues on table at once and key for an APPLE representative in those cases is to follow them, build relationship and address more important issues first, other issues will be resolved automatically. [Boughton A. (2009)]