knowledge management case study

avzenmnurre72
timer Asked: Apr 15th, 2021

Question Description

i needs answers for each question. for this purpose, a rubric is also attached which can be viewed for guidance. i didn't found any subject for knowledge management in the provided list of subjects so i selected this option. i hope i would find my guidance.

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MITS5505 Knowledge Management Case Study Weightage: 15% Due date: 25th April 2021 Late penalty applies on late submission, 10% per day would be deducted 0 mark for LATE Submission more than one week 0 mark for DUPLICATED Submission or Shared Work MITS5505 Case Study OBJECTIVE(S) This assessment item relates to the unit learning outcomes as in the unit descriptor. This assessment is designed to assess following learning outcomes: This assessment covers the following LOs. LO1: Understand, create and use knowledge management solutions that contribute towards cost savings and improved productivity of an organization. LO2: Appraise how and why knowledge management solutions might have different performance impacts, depending on the circumstances by evaluating the key factors and their nature of impact on performance. LO4: Apply and integrate appropriate KM components to develop effective knowledge management solutions. INSTRUCTIONS These instructions apply to Case Study only. Answer the questions based on a case study given below: Case Study (Total 15 Marks) You have been appointed as a Chief Knowledge Officer in one of the leading universities of Australia to accomplish the project which is to develop a knowledge base guide for approving / rejecting the admission of the students. Your task would be to develop Knowledge Management system for the university which can be helpful in taking decision while approving / rejecting the admission of the students. While analyzing initially you got the knowledge from the Registrar of the university regarding basis on which they are approving and rejecting the admission of the student. Copyright © 2021 VIT, All Rights Reserved. 2 MITS5505 Case Study Q.1) a. Discuss and justify in detail about capturing strategy that you will use while capturing tacit and explicit knowledge with respect to admission of students. In your opinion, will you approach multiple staff of admission department using different capturing techniques while capturing tacit knowledge about the admission. Justify your answer. (5 Marks) b. Discuss about major obstacles you might face while capturing the tacit and explicit knowledge related to admission of students. Also, discuss about the best capturing technique which can be used to capture the knowledge related to admission of student while considering the obstacles discussed by you. (5 Marks) Q.2) The Registrar has requested you to codify knowledge into Decision Tree and asked you to come up with report having pros and cons of using Decision Tree to codify admission knowledge. Also, he requested you to come up with an example of knowledge codified in decision tree with respect to admission knowledge. (5 Marks) Marking Guide: Marking Guide: Unacceptable Acceptable Good Excellent Question 1 (a) Knowledge Captured Strategy Does not adequately outline a knowledge capture strategy. Partially outline a knowledge capture strategy. Covered most of the knowledge capture strategy. Covered complete outline of knowledge capture strategy. Question 1 (a) Approach for individuals Does not adequately differentiate in capturing knowledge approach for the individuals. Does not adequately anticipated about major obstacles. Partial differentiated in capturing knowledge approach for the individuals. Covered most of the differentiation in capturing knowledge approach for the individuals. Partially anticipated about major obstacles. Covered most of the major obstacles. Does not adequately selected best techniques while considering major obstacle during capturing of knowledge. Selected partially best techniques while considering major obstacle during capturing of knowledge. Covered most of the differentiation in capturing knowledge approach for the individuals. Question 1 (b) Major Obstacle while Capturing Question 1 (b) Selection of best techniques Copyright © 2021 VIT, All Rights Reserved. Completely anticipated about major obstacles. 3 MITS5505 Case Study Question 2) Pros and cons of using decision tree to codify the knowledge Question 2) Demonstrated appropriate example of knowledge codified in decision tree. Does not adequately provided pros and cons of using decision tree to codify admission knowledge. Does not adequately given example of codifying the knowledge into decision tree. Copyright © 2021 VIT, All Rights Reserved. Partially provided detail about pros and cons of using decision tree to codify admission knowledge. Partial correct example is given of codifying the knowledge into decision tree. Discussed most of the Completely covered detail about pros and about pros and cons cons of using decision of using decision tree tree to codify to codify admission admission knowledge. knowledge. Appropriate example is given of codifying the knowledge into decision tree. 4
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