HLTH 4110 WU Jobs in Healthcare Settings & Their Effect on Quality & Safety Discussion
Learning ResourcesRequired ReadingsNote: To access this week's required Harvard Business Review resources, select the article link and navigate to the relevant article or go back to Blackboard and select Harvard Business Articles from the course navigation menu.Spath, P. L. (2018). Introduction to healthcare quality management (3rd ed.). Chicago, IL: Health Administration Press.
Chapter 12, "Organizing for Quality" (pp. 281–300)American Hospital Association. (2019). Certified professional in healthcare risk management. Retrieved from https://www.aha.org/career-resources/certification...American Society for Health Care Risk Management. (n.d.). Patient safety certificate program – ASHRM. Retrieved October 1, 2019, from https://www.ashrm.org/education/ps_certInstitute for Healthcare Improvement. (n.d.). CPPS: Certified professional in patient safety. Retrieved October 1, 2019, from http://www.ihi.org/education/cpps-certified-profes...Lee, T. H., & Duckworth, A. L. (2018, September-October). Organizational grit. Harvard Business Review, 98–105.Medical Group Management Association. (n.d.). Medical staff job descriptions. Retrieved July 21, 2019 from https://www.mgma.com/career-pathways/for-employers...National Association of Healthcare Quality. (n.d.). Certification sets you apart as a healthcare quality professional. Retrieved July 21, 2019 from https://nahq.org/certification/certified-professio...Silver, S. A., Harel, Z., McQuillan, R., Weizman, A. V., Thomas, T., Chertow, ... Chan, C. T. (2016). How to begin a quality improvement project. Clinical Journal of the American Society of Nephrology. 11(5). 893-900. Retrieved from http://doi.org/10.2215/CJN.11491015Document: Final Exam Topic List (PDF)
Required MediaLaureate Education (Producer). (2011). Good Samaritan Hospital organizational chart—Week 6: Organizational quality. Baltimore, MD: Author.In this final week of class, examine the media the Good Samaritan Hospital—Interactive Organizational Chart, which showcases Vice President of Strategic Planning and Business Development Jennifer Weiss Wilkerson and President Jeff Matton sharing how their roles directly impact patient quality and safety at Good Samaritan Hospital.
Discussion: Jobs in Healthcare Settings and Their Effect on Quality and SafetyTo achieve meaningful and lasting improvement in healthcare quality and safety in any organization, the goals of individuals who work there, as well as the goals that belong to relevant external entities, must be aligned and in sync. In previous weeks, you explored how healthcare professionals can influence quality and safety.In this Discussion, you will reflect on what you have learned and your own personal goals. You will also consider how you might contribute to advancing the cause of quality and safety in your own healthcare career.To prepare for this Discussion:Review the Learning Resources.Reflect on the knowledge and insights that you have gained from this and previous courses.Go to one of the job sites listed below or one of your own choosing and select a job in a healthcare organization that appeals to you and is consistent with your career goals.
Career Builder. Retrieved from http://www.careerbuilder.com/Monster. Retrieved from http://www.monster.com/Indeed. Retrieved from https://www.indeed.com/Consider your selected job in relation to one of the following certifications and choose one to focus on for this Discussion (see Required Readings for helpful links):
Certified Professional in Patient SafetyCertification in Healthcare Risk ManagementCertification in Healthcare Quality ProfessionalReview the interactive Good Samaritan Hospital organizational chart and accompanying videos from this course.Review the case study that you selected in Week 1.By Day 4Post a comprehensive explanation of the following:Identify and describe the job that you selected.Explain how you might influence quality and safety (directly or indirectly) if you had the job you selected.Explain the ethical and social obligations that you would have if you had the job that you selected.Identify an individual depicted in the interactive organizational chart and explain how you might interact with them to improve patient safety and quality if you had the job that you selected.Identify the certification that you selected and briefly explain how the certification may help with your career goals.Identify at least one professional organization that you may want to join which would help with your professional development in the chosen job, and then explain why that you chose that professional organization.Explain how you could help prevent the medical error discussed in the case study that you selected in Week 1 or other medical errors from happening if you had the job that you selected.Read a selection of your colleagues' postings.Support your work with specific citations from this week's Learning Resources and/or additional sources, as appropriate. Your citations must be in APA format. By Day 6Respond to at least two of your colleagues in one of the following ways:Explain how the job you selected, and the job that your colleague selected may interact to improve patient quality and safety in healthcare.Propose one of the listed certifications that your colleague did not consider for the job they selected and explain its value or significance.Return to this Discussion, in a few days, to read the responses to your initial posting. Note what you have learned and/or any insights that you have gained as a result of your colleagues' comments. You are welcome to post these final insights.