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STAT 2002 Walden University Week 6 Statistical Process Control to Manage Processes PPT
Backround: For this Assignment, you will be tasked with creating a presentation for a group of business leaders to explain ...
STAT 2002 Walden University Week 6 Statistical Process Control to Manage Processes PPT
Backround: For this Assignment, you will be tasked with creating a presentation for a group of business leaders to explain statistical process control (SPC) and to identify some examples of the use of SPC to promote sound business decisions.You work as a business analyst within the IT Department of XYZ Corporation and have just been put on assignment as a consultant to a health care organization. In this organization, there is a clinical “Nurse Helpline” call center, which has a staff of several experienced nurses and nurse practitioners to answer telephone calls from outpatients who have concerns about their health or the treatment or medications they are receiving from the hospital. One of the leading metrics in this call center is hold times. They have a standard that any call placed on hold is not in hold status for more than 2 minutes before an interaction with a nurse. Every day, each clinic records the number of calls and the number of calls on hold answered in less than 2 minutes. The management team has concerns about the number of calls that have hold times greater than 2 minutes. They want to employ a more formal quality control process that would allow them to get ahead of the problem, which is why you have been consulted.During your initial interactions with the hospital and management team, you talk informally about the use of statistical process control (SPC). You soon realize, however, that some members of the management team may not have a true understanding of how SPC would work in their organization. One member in particular asks a surprising question that makes you wonder if part of the management team is missing even a basic understanding of SPC. So, you decide to create a presentation that explains what statistical process control is and provide the management team with some examples of how SPC can be used in a business context to promote sound decision making. To support the information that you provide in your presentation, be sure to reference a minimum of four properly formatted, scholarly sources.Power point presentation with speaker notes- Please use the power point template, because I will need to submit it !Part 1: Explaining Statistical Process Control (8–10 slides, with speaker’s notes)Define statistical process control (SPC) and briefly describe the history of SPC, focusing on its origins. (2 slides)Provide an example of a control chart (either one you create or one you locate on the web) and label the parts of the chart. (1 slide)Describe the derivation of the center line and control limits on a control chart and the meaning of each. (1–2 slides)Explain the two types of process variation—common cause and special cause. (2 slides)Describe at least two signals of special cause variation that might be detected in a control chart. (2–3 slides)Part 2: Applications of SPC in Business Decision Making (5–8 slides, with speaker’s notes)Identify at least two examples of the application of SPC in a business context. Select examples from multiple industries (e.g., manufacturing, health care, and service). For each example, describe how SPC was used to improve process, achieve better outcomes, and support sound decision making. (2–4 slides)For each type of process variation, describe the implications for management action. (2 slides) In conclusion, provide three potential benefits of SPC to the health care organization. Specifically, how might SPC help the company make sound decisions to the end of achieving its goals? Also, what, if any, drawbacks do you see to using SPC? Identify two possible risks of the use of SPC that the organization should be aware of. (1–2 slides)Note: Your presentation should adhere to the template provided. It should consist of 13–18 slides, not including the title slide and References slide that includes properly formatted citations for a minimum of four scholarly sources to support the information you presented. You should also include detailed speaker notes, to be used as a script for delivering the presentationTRY TO FOLLOW THE POWER POINT TEMPLATE!
Northern Star Online Probability and Simulation Questions
FST Chapter 7: Probability and Simulation There are 27 questions from the Chapter Review on pages 482-485 of our textbo ...
Northern Star Online Probability and Simulation Questions
FST Chapter 7: Probability and Simulation There are 27 questions from the Chapter Review on pages 482-485 of our textbook (see attachments). **Helpful tip: There are answers to the odd numbered questions in the back of the textbook. Use these to help you make sure you are on the right track for the questions on the assignment (see attachments). At the end of the assignment, there are an additional 10 questions that are not from the textbook. Show your work and circle your answers for each question below. If your answer is not correct I will look at your work to see if I can award partial credit. You may attach your work to this as long as you clearly mark which problem is being worked. When you are finished you should scan or take photos of the pages and send back to me. I suggest using the Camscanner app (free version) or a similar program so that you can attach your entire assignment as 1 file. When using this app, select the batch function so that you can take multiple pictures. Please take any photos in bright light so that your answers and work show up clearly - then submit it as a PDF file. It is okay to hand write work/answers, as long as it is clear what work belongs with what question and the answers are circled. The assigned questions are in the attachments.
16 pages
Ppd303 Final
This exam has FOUR (4) additional sheets, some with multiple questions. There are ONE HUNDRED (100) points total on the ex ...
Ppd303 Final
This exam has FOUR (4) additional sheets, some with multiple questions. There are ONE HUNDRED (100) points total on the exam. Note the guidance at the ...
6 pages
Econ 120b Stata
*Q.1 Percent change in wage when educaton increases by 1 year = 8.05% *Q.2 Percent change in wage when job education incre ...
Econ 120b Stata
*Q.1 Percent change in wage when educaton increases by 1 year = 8.05% *Q.2 Percent change in wage when job education increases by 1 year = 1.21%
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1) The revenue per share for Acme, Inc. was $1.17 in 2013 and $3.25 in 2015. Estimate the revenue per share in 2014. Use t ...
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1) The revenue per share for Acme, Inc. was $1.17 in 2013 and $3.25 in 2015. Estimate the revenue per share in 2014. Use the Midpoint Formula and ...
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Most Popular Content
STAT 2002 Walden University Week 6 Statistical Process Control to Manage Processes PPT
Backround: For this Assignment, you will be tasked with creating a presentation for a group of business leaders to explain ...
STAT 2002 Walden University Week 6 Statistical Process Control to Manage Processes PPT
Backround: For this Assignment, you will be tasked with creating a presentation for a group of business leaders to explain statistical process control (SPC) and to identify some examples of the use of SPC to promote sound business decisions.You work as a business analyst within the IT Department of XYZ Corporation and have just been put on assignment as a consultant to a health care organization. In this organization, there is a clinical “Nurse Helpline” call center, which has a staff of several experienced nurses and nurse practitioners to answer telephone calls from outpatients who have concerns about their health or the treatment or medications they are receiving from the hospital. One of the leading metrics in this call center is hold times. They have a standard that any call placed on hold is not in hold status for more than 2 minutes before an interaction with a nurse. Every day, each clinic records the number of calls and the number of calls on hold answered in less than 2 minutes. The management team has concerns about the number of calls that have hold times greater than 2 minutes. They want to employ a more formal quality control process that would allow them to get ahead of the problem, which is why you have been consulted.During your initial interactions with the hospital and management team, you talk informally about the use of statistical process control (SPC). You soon realize, however, that some members of the management team may not have a true understanding of how SPC would work in their organization. One member in particular asks a surprising question that makes you wonder if part of the management team is missing even a basic understanding of SPC. So, you decide to create a presentation that explains what statistical process control is and provide the management team with some examples of how SPC can be used in a business context to promote sound decision making. To support the information that you provide in your presentation, be sure to reference a minimum of four properly formatted, scholarly sources.Power point presentation with speaker notes- Please use the power point template, because I will need to submit it !Part 1: Explaining Statistical Process Control (8–10 slides, with speaker’s notes)Define statistical process control (SPC) and briefly describe the history of SPC, focusing on its origins. (2 slides)Provide an example of a control chart (either one you create or one you locate on the web) and label the parts of the chart. (1 slide)Describe the derivation of the center line and control limits on a control chart and the meaning of each. (1–2 slides)Explain the two types of process variation—common cause and special cause. (2 slides)Describe at least two signals of special cause variation that might be detected in a control chart. (2–3 slides)Part 2: Applications of SPC in Business Decision Making (5–8 slides, with speaker’s notes)Identify at least two examples of the application of SPC in a business context. Select examples from multiple industries (e.g., manufacturing, health care, and service). For each example, describe how SPC was used to improve process, achieve better outcomes, and support sound decision making. (2–4 slides)For each type of process variation, describe the implications for management action. (2 slides) In conclusion, provide three potential benefits of SPC to the health care organization. Specifically, how might SPC help the company make sound decisions to the end of achieving its goals? Also, what, if any, drawbacks do you see to using SPC? Identify two possible risks of the use of SPC that the organization should be aware of. (1–2 slides)Note: Your presentation should adhere to the template provided. It should consist of 13–18 slides, not including the title slide and References slide that includes properly formatted citations for a minimum of four scholarly sources to support the information you presented. You should also include detailed speaker notes, to be used as a script for delivering the presentationTRY TO FOLLOW THE POWER POINT TEMPLATE!
Northern Star Online Probability and Simulation Questions
FST Chapter 7: Probability and Simulation There are 27 questions from the Chapter Review on pages 482-485 of our textbo ...
Northern Star Online Probability and Simulation Questions
FST Chapter 7: Probability and Simulation There are 27 questions from the Chapter Review on pages 482-485 of our textbook (see attachments). **Helpful tip: There are answers to the odd numbered questions in the back of the textbook. Use these to help you make sure you are on the right track for the questions on the assignment (see attachments). At the end of the assignment, there are an additional 10 questions that are not from the textbook. Show your work and circle your answers for each question below. If your answer is not correct I will look at your work to see if I can award partial credit. You may attach your work to this as long as you clearly mark which problem is being worked. When you are finished you should scan or take photos of the pages and send back to me. I suggest using the Camscanner app (free version) or a similar program so that you can attach your entire assignment as 1 file. When using this app, select the batch function so that you can take multiple pictures. Please take any photos in bright light so that your answers and work show up clearly - then submit it as a PDF file. It is okay to hand write work/answers, as long as it is clear what work belongs with what question and the answers are circled. The assigned questions are in the attachments.
16 pages
Ppd303 Final
This exam has FOUR (4) additional sheets, some with multiple questions. There are ONE HUNDRED (100) points total on the ex ...
Ppd303 Final
This exam has FOUR (4) additional sheets, some with multiple questions. There are ONE HUNDRED (100) points total on the exam. Note the guidance at the ...
6 pages
Econ 120b Stata
*Q.1 Percent change in wage when educaton increases by 1 year = 8.05% *Q.2 Percent change in wage when job education incre ...
Econ 120b Stata
*Q.1 Percent change in wage when educaton increases by 1 year = 8.05% *Q.2 Percent change in wage when job education increases by 1 year = 1.21%
11 pages
Precalcweek1
1) The revenue per share for Acme, Inc. was $1.17 in 2013 and $3.25 in 2015. Estimate the revenue per share in 2014. Use t ...
Precalcweek1
1) The revenue per share for Acme, Inc. was $1.17 in 2013 and $3.25 in 2015. Estimate the revenue per share in 2014. Use the Midpoint Formula and ...
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