Please answer two questions

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1.  Let's look more closely at blogging this week.  Using your imaginary companies from, please talk about how you would incorporate a blog, using the 3-step process on p. 204

2.  To me, goodwill is that intangible that makes the world go round.  With our overtasked lives, I'm not sure it is getting the attention it deserves. For this assignment, please write a goodwill message to a client or a customer or a colleague.  Refer to page 240 and put some detail into it.  Thanks

Excellence in Business Communication. (2013). Thill & Bovée, Tenth Edition, Prentice-Hall. ISBN-10: 0132719045; ISBN-13: 978013719049

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(Top Tutor) Daniel C.
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