# VU-Lean Six Sigma Master BB Course (Determine Process Capabilities)

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 Objective: Determine process capability Instructions for you: The company's goal is that every sandwich can be completed in less than 1.5 minutes. Based on the data from the revised process control chart study, evaluate our shop's ability to meet this goal using the following Evaluate our shop's ability to meet this goal using the following capability measures. Cp Cpk Pp Ppk z score Sigma Level % of sandwiches made within the 1.5 minute goal PPM beyond the 1.5 minute goal Data:  See the revised data from the control chart tab. AboveWay Sandwich, Inc.  Customer Satisfaction Improvement Deliverable: Process Capability Student last name: SixSigma Student What did you get for Cp? Type here What did you get for Cpk? Type here (use 2 decimal places) What, specifically, does this particular Cpk tell you about the process that other Cpk's may not? Type here (use at most 25 words) What did you get for Pp? Type here What did you get for Ppk? Type here (use 2 decimal places) What did you get for Z-score? Type here (use 2 decimal places) What does this Z-score mean? HINT: Use the z score you calculated in a sentence that explains what it tells you about this process. Type here (use at most 25 words) Using the z score calculated above and a z table, estimate the % of sandwiches that will be made within the 1.5 minute goal. Type here (use 2 decimal places) PPM (aka DPMO) beyond the 1.5 minute goal Type here

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