VULean Six Sigma Master BB Course (Determine Process Capabilities)
Objective: 

Determine process capability 






Instructions for you: 

The company's goal is that every sandwich can be completed in less than 1.5 minutes. Based on the data 

from the revised process control chart study, evaluate our shop's ability to meet this goal using the following 

Evaluate our shop's ability to meet this goal using the following capability measures. 























































































Data: See the revised data from the control chart tab. 



AboveWay Sandwich, Inc. Customer Satisfaction Improvement 

Deliverable: 
Process Capability 

Student last name: 
SixSigma Student 

What did you get for Cp? 
Type here 

What did you get for Cpk? 
Type here (use 2 decimal places) 

What, specifically, does this particular Cpk tell you about the process that other Cpk's may not? 
Type here (use at most 25 words) 

What did you get for Pp? 
Type here 

What did you get for Ppk? 
Type here (use 2 decimal places) 

What did you get for Zscore? 
Type here (use 2 decimal places) 

What does this Zscore mean? HINT: Use the z score you calculated in a sentence that explains what it tells you about this process. 
Type here (use at most 25 words) 

Using the z score calculated above and a z table, estimate the % of sandwiches that will be made within the 1.5 minute goal. 
Type here (use 2 decimal places) 

PPM (aka DPMO) beyond the 1.5 minute goal 
Type here 

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