Individual Needs Assessment
To prepare your response to this question, read the scenario
below and consider how you would best assess the needs of the client. To
organize your response, use the format below. Once you have identified the main
need(s), predict the obstacles that might arise in accessing service (client)
and then provide possible solutions.
Scenario: Individual Needs Assessment
You are working as an employment specialist at a substance
abuse agency and work primarily with clients who have successfully completed
residential treatment and are currently living in a transitional living
facility (some are still referred to as halfway houses). One morning, you
arrive at your office to find Carlos standing outside waiting for you. He is
very worried that he is about to start a new job the next day working for a
government office as a mail room clerk. His problem is that he does not have
appropriate work clothes or money for the bus. Further, he tells you that his
therapist (from a local mental health center, not your agency) told him that
his insurance will no longer cover his individual therapy sessions, but that he
could attend group sessions. He currently has no income and will not have his
first paycheck from the government for about a month and no benefits for
another three. He appears to be getting more and more stressed in your office,
as if he might have a panic attack.
all of the problems that you can find in the scenario related to Carlos in
order of most immediate need to least.
what you will do to help him with the first two needs that you listed.
obstacles might he have in accessing services?
can you do to help him to work around the potential obstacles?
Read the following scenario and questions. Write a detailed
response explaining the steps that you would use in helping your agency to
coordinate client services more effectively.
Scenario: You are in your second year of working as a
family prevention specialist for a mental health agency. Most of your time is
spent assisting families who have one or both parents enrolled in one of your
agency’s treatment programs. The key purpose of your job is to meet families
every few weeks in their home to teach them to use effective communication and
family management skills. However, lately, you and your coworkers have noticed
that the clients need more referrals for substance abuse programs, parenting classes,
and welfare services. One family whose members have been your clients for a
month now has been unable to work on the prevention program because of their
This week, you realized that the mother, who is the client
of your agency, seemed to be despondent, and the father was drunk. Their three
children, ages 2, 4, and 6 told you that they were hungry because they had not
eaten that day. You are overwhelmed listening to all of this and then you
notice that the lights are out. The father explains that they could not pay the
electric company that month.
After reading this scenario, make a list of all of the
services that you think your agency can provide to help the family. Then, make
a list of the services that other agencies would have to provide for them. In
your post, add the list of services needed and describe the steps that you
would take to coordinate these services for the family.
Would you make a child abuse report because of what you see
while at the family’s residence? Support your ideas with a detailed explanation
as to why you would or would not make a report.
Discuss one of the acts that played into the history of
prevention and crisis intervention. What gave rise to this change in the
history of crisis intervention? Pick one of the topics to discuss in detail:
the suicide prevention movement, the Community Mental Health Act, the Lanterman
Petris Short Act, or Psychiatric Emergency Treatment. How did these
acts/movements change the role of prevention and crisis intervention in the United
There are five main approaches to crisis intervention:
Which of these approaches could you see yourself using as a
crisis-intervention worker? Why? Provide an example of how you would use this
approach in your work.
When working with people, there is always a need for
self-awareness so that countertransference does not occur. Give one example
when countertransference can negatively affect the client and crisis-intervention
worker. How can countertransference lead to problems both for the client and
for the crisis-intervention worker? Is there any possibility that
countertransference could lead to a dual relationship? Why, or why not?
Confidentiality is the most important part of the ethical
code. Many times, however, a counselor may have to breach confidentiality. What
are the reasons for the breach in confidentiality? How do you feel about having
to breach confidentiality once you have given your client your trust to not
release any information about them to others? Support your answers with
examples from personal experience and the textbook.