The strategy used to persuade the board that Standard is not be the best choice would go as follows:
I would prepare a Power Point presentation and present material that would provide a side-by-side comparison of the pros and cons of three firms being considered. I would discuss each firm studied and then give a recommendation on the choice that I believe that the board should consider. I would remain as neutral as possible during the presentation and try not to allude to a bias or preference on any choice. My focus and the intent of my presentation will always follow through with my charge that Lassiter assigned me, and that is assisting Waite in coming up with an information technology solution that allows for the development and implementation of the knowledge sharing application.
My presentation to the board would follow what Philippe Duhamel addressed in his article “7 Tips for Respectful Persuasion.” In this article the author continues addressing the what, who, and how of persuasive communication with tips on how to be respectful and persuasive. I would insure I focus on two of his seven tips and be transparent and take the cues (https://www.newtactics.org/resource/7-tips-respectful-persuasion). I will do this by not showing a bias in my presentation and being attentive to my audience, looking for signs especially from Hsu on how my message is being perceived.
The opening of my presentation to the board would go as follows:
“Ladies and gentlemen thank you for allowing me to present to you the findings in my analysis of firms that will provide Waite with information technology solution and implement a knowledge sharing system that will play a pivotal role increasing our productivity all the while speeding things up as we attempt to bring new drugs to the market. In making these recommendations I have taken consistently taken into consideration of my charge while paying attention to our bottom line and serving our customers and stakeholders”.
“I have analyzed three companies. These companies are leading contenders and should be who you consider in making a choice for our knowledge sharing endeavor. The most important factor in making these recommendations are that these firms have extensive work in the field and have provided many of our competitors and competitive edge in what we are trying to achieve. None of the three companies that I have studied are contractually obligated to provide services only to our competition. All of these firms are willing and legally able to join our team and provide an IT solution for Waite. You will notice I am not providing any names of the contenders, and will reveal these names in the last few slides of my presentation. I am doing this to give an unbiased and open facts about who I have determined to be the best fit for Waite and our desire to be number 1. So without further ado….”
This type of presentation would rely solely on the facts and would be presented in a way to not show favoritism nor allow for preconceived thoughts to stymy the board members initial decision making. My goal is to provide unfettered facts so an honest decision is made in what is best for Waite. During my entire presentation I would ensure that I remain neutral and pay attention to the cues on whether my message is being positively received.
Responding to change is critical to success. But changes are accompanied by risks and challenges. The new global knowledge-sharing application is no exception. The current challenge we face is selecting the best firm to assist Waite’s IT department with development of the application. Currently we have 3 extremely qualified companies that are being considered for the project. However, Standard Systems is not one of them.
Standard System is known for helping small companies computerize their accounting systems. They have some excellent people and good reputation but they don’t have any experience in knowledge-sharing application and is just not capable of handling a large and complex project
The knowledge-sharing application has vast potential in helping the company’s competitiveness. It will cut development time and costs in half and increase productivity. This project is vital to the organization. We can’t risk it all by entrusting a company that has very limited experience with one of the greatest investments this company will make. I am sure Standard company can be of help in other developments but it is just not the best choice for this great project.
Learning Activity 2
Due to the situation, The company needs to inform employees about the changes in the company at general meeting. It is necessary to tell the staff about the difficulties in the company. Also, it is necessary to talk about advantages of moving.
Relocation involves costs, both monetary and psychological. Monetary costs include those costs connected with selling and buying houses, transportation of household goods and family members, and settling-in costs such as temporary housing. The main concern of this chapter is these monetary costs:, what they are, and who will pay for them. However, there are other subtle costs that need to be taken into account when relocating an employee. These costs are related to the disruption of the employee's life and, in particular, that of the employee's family. These disruptions increase with the distance of the move and are most extensive in relocations to a foreign country. The company's concern for these costs is real in that the effectiveness of employees in their new job is directly related to how well the employee and the family adapt to their new circumstances. In an extreme case, a newly relocated employee might quit. The company would not only lose a formerly productive employee, but also the costs of the relocation.
People in the company have to be confident about their future and feel the support of the company. The company should offer a variety of relocation services. For example, the company will pay for things like house hunting trips, transportation of employees' cars, and assistance in selling or buying home, help figuring out how to rent out a property, and event organizers to settle you into your new home. The company might also be able to help employees spouse with job placement or employment leads in the new city. The company can offer apartments or condos for a fixed length of time to allow relocating employees to familiarize themselves with their new surroundings and make an informed housing decision.
If the cost of living is higher in the new location, the company should provide the employee economic assistance, at least for a time. This could be through a salary increase, gradually decreasing cost-of-living allowance or a relocation bonus.
The other method of adapting to differences in cost-of-living is to provide employees with a lump sum bonus upon moving. The advantage of this is that it provides them with cash at a time when they are experiencing a lot of out-of-pocket expenses.