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After reading "The ‘Six Sins of Greenwashing’: A Study of Environmental Claims in North American Markets", discuss the tension between businesses interests in maximizing profits and the public’s interest in receiving complete, truthful, and non-misleading information about products that they purchase. From a business perspective, what are the dangers of “greenwashing”? If you were a marketing executive, would you have a policy against “greenwashing”? Why or why not?
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ACT 470 Charleston Southern University Intercompany Transactions Excel Worksheet
Option #2: Intercompany Transactions
Assume a parent company acquired 100% of a subsidiary on 1/1/X1 at a purchase price ...
ACT 470 Charleston Southern University Intercompany Transactions Excel Worksheet
Option #2: Intercompany Transactions
Assume a parent company acquired 100% of a subsidiary on 1/1/X1 at a purchase price that was $300,000 in excess of the subsidiary's book value. Of that excess, $200,000 was assigned to an unrecorded patent that is being amortized over 10 years. The remaining $100,000 was assigned to goodwill. In the year X2, the subsidiary sold land to the parent for $100,000. The land was reported on the balance sheet of the subsidiary for $70,000 at the date of sale.
The financial statements for the parent and subsidiary for the year ended 12/31/X3 are attached in the Excel spreadsheet.
Submission Requirements:
Using the ACT470_Mod04-Option02.xlsx Excel spreadsheet in the Module 4 folder:
Prepare the consolidated financial statements at 12/31/X3 by placing the appropriate entries in their respective debit/credit column cells.
Indicate, in the blank column cell to the left of the debit and credit column cells if the entry is a [C], [E], [A], [D] or [I]entry.
Use Excel formulas to derive the Consolidated column amounts and totals.
Using the "Home" key in Excel, go to the "Styles" area and highlight the [C], [E], [A], [D] or [I]entry cells in different shades.
CSS 140 Academy of Careers and Technology Customer Service as A Career Capstone
First of all, you can open capstone 1 and 2 ,3,4 file. Then you read capstone 1 ,2 ,3,4 projects. last, you can do capston ...
CSS 140 Academy of Careers and Technology Customer Service as A Career Capstone
First of all, you can open capstone 1 and 2 ,3,4 file. Then you read capstone 1 ,2 ,3,4 projects. last, you can do capstone 5, you just only write same company. You can just only write one pager.1 Choice of Company and PositionMy company of choice is Home Depot. This is because home depot is the largest home improvement retailer in the United States; closely followed by Lowes, the company has retail outlets in the United States, Canada and Mexico (Hernandez, 2013). Headquartered in Atlanta, Georgia, the company is the supplier of building materials to most contractors in North America.Choice of Position and Title in the Organization My position in the company will be vice president, human resources and customer relations. Since I will be reporting to the CEO, my duties will include making the right decisions on customer service and employee welfare. It is quite evident that home depot can be the largest home improvement retailer in the world in a situation where the human resource function and customer service functions are prioritized Campbell, Edgar & Stonehouse (2011). On my moral obligation as the person in charge of customer relations and human resources in the company, I will embark on a strategy that will improve both customer-employee relations while promoting sales. For instance, home depot has been experiencing a very high rate of customer turnover to the competitor. Lowes. Again, the company has been losing the customer base to strong online competitors like lowes, Walmart and Amazon. To counteract this problem and propel home depot to greater heights, I will do the following:Ensure all employees in the company are trained on the delivery of quality customer service Reward our skilled and experienced sales specialists with better employee benefits and promotions to available management positionsIncrease the rate of tuition reimbursement for the employees pursuing degree programs from 50 percent to a hundred percent, as long as they pass their academic programsDevelop the online shopping portal and ensure that even customers ordering items from out of the United States can have their merchandise delivered promptlyIncrease the level of safety in the stores by retraining the lot attendants and ensuring the stores are kept clean, free of debris and spills Motivate employees by recognizing employees who go the extra mile in customer service by awarding them an employee of the month awards.2 External customers and their specific needsHome Depot deals in supplies of building materials to the different customers in the United States of America. The main clients that the company deals with include construction companies, individual people, Supermarkets, and home developing companies. These companies have required raw materials that they use in the construction projects they have. Some require the goods and services we offer so that they can carry out repair exercises in some of their ongoing projects.Customer fundamental skill and improving employee skillsThe six customer fundamental skills include; good communication with the customers, patience in dealing with different types of customers, proper knowledge of the products that one is selling, excellent time management, ability to multitask, and the ability or desire to learn. These skills may be improved in a number of ways, such as rewarding the best performing employees, training the employees on some of these skills, and coming up with ways to motivate the employees. When these skills are improved, customers will be able to get enough information and quality services. Therefore, the firm's performance would improve as a result ("Foundations of Six Sigma: Customer and processes," 2017).SWOT analysisThe SWOT analysis tool can help improve the services and general performance of the firm (Phadermrod et al., 2019). As a manager, one needs to identify and know the strengths, weaknesses, opportunities, and threats that his or her firm is likely to face and act accordingly. The strengths of the existing structure, such as having a base of loyal customers, will need to build upon. Opportunities such as expanding on the online platform will also be crucial to help keep up with competition and eliminate the threats that competitors pose to the business.3 The policy statement of Home Depot is to maintain profitability in its home improvement business. The company’s vision is to “create a company that would keep alive the values that were important to us. Values like respect among all people, excellent customer service, and giving back to communities and society” (Ferguson, 2017). The company’s aspiration highlights the highest level of services offered in the market at a competitive price. Therefore, the company’s employees need to align with the company’s aspiration base on customer retention and sustaining customer loyalty; these include:At Home Depot, we will set up customer expectations such as fast response and inquiries, a simple purchasing process, and interaction.We at Home Depot will build trust through good relationshipsAt Home Depot, we will use modern technology such as automation to re-engage customers (data quality and integration).At Home Depot, we will improve KPIs around the customer service in the organization (conversion rate, response rate, action per engagement).The company will initiate some strategic improvements on retaining customers in the market to enhance the attainment of the company’s aspirations. Here some of the service strategy that Home Depot will deploy:Using the best communication channels convenient for customers such as emails, social media, webchat, and phone calls (Ripton, 2021).Develop a reward program in the organization that would motivate the employees to give their best in service delivery.Enhancing to seek out customer feedback to improve retaining customer loyalty through different channels and surveys.Being flexible with different payment plans and methods to attack and retain customers (Ripton, 2021).Training to enhance customer services skill sets that would enhance retention and customer loyalty in the organization (Ripton, 2021).The company would implement these service strategies of customer loyalty and retention through the following:Engage all the stakeholders (vendors, leaders, managers, employees, customers) based on the policy statement to enhance the organizational culture.Provide training to the employees concerning marketing, communication skills, and PR to improve customers’ loyalty and retention index.Conduct organization surveys and research on the customer’s behaviour and satisfaction with its products and services (Ripton, 2021).Allocate enough resources to enhance training and purchase essential products to enhance customers’ loyalty and retention services.The most critical problem recorded for this company is the slow and inadequate recorded responses to customer inquiries. The customer service representative in this company is critical for its operations. With an increased turnover shown by the customer service representatives, this company faces unpredicted challenges that may negatively influence its performance. The Home Depot Company further has a low customer retention rate which affects its future sales. The other challenge experienced in this company is increased billing errors. The management's failure to create tools that may ensure accuracy in the operations has for a long time affected how this company operates, thus challenging the production and distribution of various products (Leng et al., 2020). Slow response time to the customer inquiries and the low client retention rates in those firm are the main problems faced in the company with a notable effect on how this company attains most of the objectives. The company's realization of most of the goals depends on its relationship with the customers. Due to the slow responses in addressing the customers’ needs and specifications, many customers opted to purchase from other organizations that offer related products. The economic effect associated with this is that the sales volume reduces, thus influencing the financial and other operations. The low client retention rate influences sales and production departments. Among the factors that contribute towards the low retention rate, the failure to make the necessary improvement has led to this challenge.To put this company at the forefront in solving the mentioned issues and realizing the stated goals, the management needs to create quality measures to allow the customers to develop a positive image. One of the approaches that the company needs to embrace is through the provision of the proper training to the employees. The employees are involved with the production of these products and interacting with the customers. With the employees' proper training, they can prioritize the organizational needs and customer specifications with a significant effect and address them. Further, ensuring that the employees have the right resources could make it possible for effective problem management.The customers may use various measures to communicate to the management and pass information concerning their challenges (Prohl & Kleinaltenkamp, (2020). Through the company's involved stakeholders, the company will need to create a communication form that may give the customers chances to interact with the company and raise a concern about the problems experienced with the products they purchase and what they may want the company to do about the issues. Most of the customers who leave the company to purchase products offered by other organizations could be doing it due to the needed products' inaccessibility. Therefore, the approach that would help this company solve the issue mentioned above and promote its operational and financial performance would be to increase the outlet number. This plan will increase the availability of the products in the market.
Howard College Engineering Ethical Responsibility Article Discussion
Read the article and answer the questions please!word document has the articles but PPTs are for you to know more about th ...
Howard College Engineering Ethical Responsibility Article Discussion
Read the article and answer the questions please!word document has the articles but PPTs are for you to know more about the subject!
University of Missouri Three Factors that Shape Organizational Culture Paper
please write a paragraph for each question and make sure to address all the requiremt
University of Missouri Three Factors that Shape Organizational Culture Paper
please write a paragraph for each question and make sure to address all the requiremt
APUS Communications Confusing Love with Obsession Book Analysis Essay
Turnitin®This assignment will be submitted to Turnitin®.InstructionsGoal: The goal of this assignment is to write a well ...
APUS Communications Confusing Love with Obsession Book Analysis Essay
Turnitin®This assignment will be submitted to Turnitin®.InstructionsGoal: The goal of this assignment is to write a well thought out paper about how people react to intimate communication.Course Objective(s): CO 2, 3, & 4For your Reaction Paper, you have two options. Please review them carefully to ensure you choose the one from which you will benefit most. Note that each option must be written in essay format (do not answer the questions in a question/answer format). The essay must include a clear introduction (including a thesis), body and conclusion in APA format. The sample paper attached to the assignment details provides a clear example of the formatting and paper expectations for this assignment.OPTION ONE:The focus of this option is our secondary text, Confusing Love with Obsession. Your paper should be at least five pages (roughly 1,250 words) in length. in length. While additional sources or references are not required for this assignment, you must use the selected source to support your argument (i.e, cite the selected sources in your paper). If you choose to quote, paraphrase, or summarize additional sources (including the texts), you must document them in APA format. Your paper must have a references page.These are the questions/points to consider to which you should respond in your reaction paper:Using sociologist John Alan Lee's love styles Intimate Relationships (http://psychologycharts.com/six-love-styles.html). Based on this list, what is the predominant love style for most of the characters presented in the book, Confusing Love with Obsession.What character if any did you identify with most from the book? This can be either yourself or someone you know.Briefly outline the characteristics of the Obsessive Love Wheel at each stage of the wheel.After reading the book, what knowledge did you gain about love addiction?OPTION TWO: This option allows you to choose from a selection of several chapters of books by scholar Deborah Tannen that are available electronically from the APUS library. As with the other option, your paper should be at least five pages (roughly 1,250 words) in length. Additional sources or references are not required for this assignment, but if you quote, paraphrase, or summarize a source (including the reading or the text), you must document it following APA format. These are the questions/points to ponder that you can use to develop your reaction paper, but feel free to ask yourself additional questions. Remember that this paper should give your reaction to what you have read, meaning you may agree, disagree, or both. However, you cannot merely say you agree. You must explain why clearly.After reading the selection you have chosen, think about either your own situation that reflects the subject of the reading or about situations with which you are familiar, or both. You should not use full names or real people, please! It is preferable to give people aliases rather than use their names.Outline some of the characteristics of the communication situations described and analyzed in the reading.Did you identify with the people and situations in the selection? How? If not, how do you engage differently in interpersonal communication in similar situations to the ones described and analyzed?After reading the selection, what knowledge did you gain about interpersonal communication in general?Here is the selection of readings:Conversational Style: Analyzing Talk Among Friends (2005)Deborah Tannenhttp://site.ebrary.com/lib/apus/docDetail.action?docID=10254482Read Chapters Two, Three, and FourFamily Talk: Discourse and Identity in Four American Families (2007)Deborah Tannen, Shari Kendall, and Cynthia Gordon, eds.http://site.ebrary.com/lib/apus/Doc?id=10194219Read Chapter 1 plus any other chapter, 2-11Gender and Discourse (1994)Deborah Tannenhttp://site.ebrary.com/lib/apus/docDetail.action?docID=10086928
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ACT 470 Charleston Southern University Intercompany Transactions Excel Worksheet
Option #2: Intercompany Transactions
Assume a parent company acquired 100% of a subsidiary on 1/1/X1 at a purchase price ...
ACT 470 Charleston Southern University Intercompany Transactions Excel Worksheet
Option #2: Intercompany Transactions
Assume a parent company acquired 100% of a subsidiary on 1/1/X1 at a purchase price that was $300,000 in excess of the subsidiary's book value. Of that excess, $200,000 was assigned to an unrecorded patent that is being amortized over 10 years. The remaining $100,000 was assigned to goodwill. In the year X2, the subsidiary sold land to the parent for $100,000. The land was reported on the balance sheet of the subsidiary for $70,000 at the date of sale.
The financial statements for the parent and subsidiary for the year ended 12/31/X3 are attached in the Excel spreadsheet.
Submission Requirements:
Using the ACT470_Mod04-Option02.xlsx Excel spreadsheet in the Module 4 folder:
Prepare the consolidated financial statements at 12/31/X3 by placing the appropriate entries in their respective debit/credit column cells.
Indicate, in the blank column cell to the left of the debit and credit column cells if the entry is a [C], [E], [A], [D] or [I]entry.
Use Excel formulas to derive the Consolidated column amounts and totals.
Using the "Home" key in Excel, go to the "Styles" area and highlight the [C], [E], [A], [D] or [I]entry cells in different shades.
CSS 140 Academy of Careers and Technology Customer Service as A Career Capstone
First of all, you can open capstone 1 and 2 ,3,4 file. Then you read capstone 1 ,2 ,3,4 projects. last, you can do capston ...
CSS 140 Academy of Careers and Technology Customer Service as A Career Capstone
First of all, you can open capstone 1 and 2 ,3,4 file. Then you read capstone 1 ,2 ,3,4 projects. last, you can do capstone 5, you just only write same company. You can just only write one pager.1 Choice of Company and PositionMy company of choice is Home Depot. This is because home depot is the largest home improvement retailer in the United States; closely followed by Lowes, the company has retail outlets in the United States, Canada and Mexico (Hernandez, 2013). Headquartered in Atlanta, Georgia, the company is the supplier of building materials to most contractors in North America.Choice of Position and Title in the Organization My position in the company will be vice president, human resources and customer relations. Since I will be reporting to the CEO, my duties will include making the right decisions on customer service and employee welfare. It is quite evident that home depot can be the largest home improvement retailer in the world in a situation where the human resource function and customer service functions are prioritized Campbell, Edgar & Stonehouse (2011). On my moral obligation as the person in charge of customer relations and human resources in the company, I will embark on a strategy that will improve both customer-employee relations while promoting sales. For instance, home depot has been experiencing a very high rate of customer turnover to the competitor. Lowes. Again, the company has been losing the customer base to strong online competitors like lowes, Walmart and Amazon. To counteract this problem and propel home depot to greater heights, I will do the following:Ensure all employees in the company are trained on the delivery of quality customer service Reward our skilled and experienced sales specialists with better employee benefits and promotions to available management positionsIncrease the rate of tuition reimbursement for the employees pursuing degree programs from 50 percent to a hundred percent, as long as they pass their academic programsDevelop the online shopping portal and ensure that even customers ordering items from out of the United States can have their merchandise delivered promptlyIncrease the level of safety in the stores by retraining the lot attendants and ensuring the stores are kept clean, free of debris and spills Motivate employees by recognizing employees who go the extra mile in customer service by awarding them an employee of the month awards.2 External customers and their specific needsHome Depot deals in supplies of building materials to the different customers in the United States of America. The main clients that the company deals with include construction companies, individual people, Supermarkets, and home developing companies. These companies have required raw materials that they use in the construction projects they have. Some require the goods and services we offer so that they can carry out repair exercises in some of their ongoing projects.Customer fundamental skill and improving employee skillsThe six customer fundamental skills include; good communication with the customers, patience in dealing with different types of customers, proper knowledge of the products that one is selling, excellent time management, ability to multitask, and the ability or desire to learn. These skills may be improved in a number of ways, such as rewarding the best performing employees, training the employees on some of these skills, and coming up with ways to motivate the employees. When these skills are improved, customers will be able to get enough information and quality services. Therefore, the firm's performance would improve as a result ("Foundations of Six Sigma: Customer and processes," 2017).SWOT analysisThe SWOT analysis tool can help improve the services and general performance of the firm (Phadermrod et al., 2019). As a manager, one needs to identify and know the strengths, weaknesses, opportunities, and threats that his or her firm is likely to face and act accordingly. The strengths of the existing structure, such as having a base of loyal customers, will need to build upon. Opportunities such as expanding on the online platform will also be crucial to help keep up with competition and eliminate the threats that competitors pose to the business.3 The policy statement of Home Depot is to maintain profitability in its home improvement business. The company’s vision is to “create a company that would keep alive the values that were important to us. Values like respect among all people, excellent customer service, and giving back to communities and society” (Ferguson, 2017). The company’s aspiration highlights the highest level of services offered in the market at a competitive price. Therefore, the company’s employees need to align with the company’s aspiration base on customer retention and sustaining customer loyalty; these include:At Home Depot, we will set up customer expectations such as fast response and inquiries, a simple purchasing process, and interaction.We at Home Depot will build trust through good relationshipsAt Home Depot, we will use modern technology such as automation to re-engage customers (data quality and integration).At Home Depot, we will improve KPIs around the customer service in the organization (conversion rate, response rate, action per engagement).The company will initiate some strategic improvements on retaining customers in the market to enhance the attainment of the company’s aspirations. Here some of the service strategy that Home Depot will deploy:Using the best communication channels convenient for customers such as emails, social media, webchat, and phone calls (Ripton, 2021).Develop a reward program in the organization that would motivate the employees to give their best in service delivery.Enhancing to seek out customer feedback to improve retaining customer loyalty through different channels and surveys.Being flexible with different payment plans and methods to attack and retain customers (Ripton, 2021).Training to enhance customer services skill sets that would enhance retention and customer loyalty in the organization (Ripton, 2021).The company would implement these service strategies of customer loyalty and retention through the following:Engage all the stakeholders (vendors, leaders, managers, employees, customers) based on the policy statement to enhance the organizational culture.Provide training to the employees concerning marketing, communication skills, and PR to improve customers’ loyalty and retention index.Conduct organization surveys and research on the customer’s behaviour and satisfaction with its products and services (Ripton, 2021).Allocate enough resources to enhance training and purchase essential products to enhance customers’ loyalty and retention services.The most critical problem recorded for this company is the slow and inadequate recorded responses to customer inquiries. The customer service representative in this company is critical for its operations. With an increased turnover shown by the customer service representatives, this company faces unpredicted challenges that may negatively influence its performance. The Home Depot Company further has a low customer retention rate which affects its future sales. The other challenge experienced in this company is increased billing errors. The management's failure to create tools that may ensure accuracy in the operations has for a long time affected how this company operates, thus challenging the production and distribution of various products (Leng et al., 2020). Slow response time to the customer inquiries and the low client retention rates in those firm are the main problems faced in the company with a notable effect on how this company attains most of the objectives. The company's realization of most of the goals depends on its relationship with the customers. Due to the slow responses in addressing the customers’ needs and specifications, many customers opted to purchase from other organizations that offer related products. The economic effect associated with this is that the sales volume reduces, thus influencing the financial and other operations. The low client retention rate influences sales and production departments. Among the factors that contribute towards the low retention rate, the failure to make the necessary improvement has led to this challenge.To put this company at the forefront in solving the mentioned issues and realizing the stated goals, the management needs to create quality measures to allow the customers to develop a positive image. One of the approaches that the company needs to embrace is through the provision of the proper training to the employees. The employees are involved with the production of these products and interacting with the customers. With the employees' proper training, they can prioritize the organizational needs and customer specifications with a significant effect and address them. Further, ensuring that the employees have the right resources could make it possible for effective problem management.The customers may use various measures to communicate to the management and pass information concerning their challenges (Prohl & Kleinaltenkamp, (2020). Through the company's involved stakeholders, the company will need to create a communication form that may give the customers chances to interact with the company and raise a concern about the problems experienced with the products they purchase and what they may want the company to do about the issues. Most of the customers who leave the company to purchase products offered by other organizations could be doing it due to the needed products' inaccessibility. Therefore, the approach that would help this company solve the issue mentioned above and promote its operational and financial performance would be to increase the outlet number. This plan will increase the availability of the products in the market.
Howard College Engineering Ethical Responsibility Article Discussion
Read the article and answer the questions please!word document has the articles but PPTs are for you to know more about th ...
Howard College Engineering Ethical Responsibility Article Discussion
Read the article and answer the questions please!word document has the articles but PPTs are for you to know more about the subject!
University of Missouri Three Factors that Shape Organizational Culture Paper
please write a paragraph for each question and make sure to address all the requiremt
University of Missouri Three Factors that Shape Organizational Culture Paper
please write a paragraph for each question and make sure to address all the requiremt
APUS Communications Confusing Love with Obsession Book Analysis Essay
Turnitin®This assignment will be submitted to Turnitin®.InstructionsGoal: The goal of this assignment is to write a well ...
APUS Communications Confusing Love with Obsession Book Analysis Essay
Turnitin®This assignment will be submitted to Turnitin®.InstructionsGoal: The goal of this assignment is to write a well thought out paper about how people react to intimate communication.Course Objective(s): CO 2, 3, & 4For your Reaction Paper, you have two options. Please review them carefully to ensure you choose the one from which you will benefit most. Note that each option must be written in essay format (do not answer the questions in a question/answer format). The essay must include a clear introduction (including a thesis), body and conclusion in APA format. The sample paper attached to the assignment details provides a clear example of the formatting and paper expectations for this assignment.OPTION ONE:The focus of this option is our secondary text, Confusing Love with Obsession. Your paper should be at least five pages (roughly 1,250 words) in length. in length. While additional sources or references are not required for this assignment, you must use the selected source to support your argument (i.e, cite the selected sources in your paper). If you choose to quote, paraphrase, or summarize additional sources (including the texts), you must document them in APA format. Your paper must have a references page.These are the questions/points to consider to which you should respond in your reaction paper:Using sociologist John Alan Lee's love styles Intimate Relationships (http://psychologycharts.com/six-love-styles.html). Based on this list, what is the predominant love style for most of the characters presented in the book, Confusing Love with Obsession.What character if any did you identify with most from the book? This can be either yourself or someone you know.Briefly outline the characteristics of the Obsessive Love Wheel at each stage of the wheel.After reading the book, what knowledge did you gain about love addiction?OPTION TWO: This option allows you to choose from a selection of several chapters of books by scholar Deborah Tannen that are available electronically from the APUS library. As with the other option, your paper should be at least five pages (roughly 1,250 words) in length. Additional sources or references are not required for this assignment, but if you quote, paraphrase, or summarize a source (including the reading or the text), you must document it following APA format. These are the questions/points to ponder that you can use to develop your reaction paper, but feel free to ask yourself additional questions. Remember that this paper should give your reaction to what you have read, meaning you may agree, disagree, or both. However, you cannot merely say you agree. You must explain why clearly.After reading the selection you have chosen, think about either your own situation that reflects the subject of the reading or about situations with which you are familiar, or both. You should not use full names or real people, please! It is preferable to give people aliases rather than use their names.Outline some of the characteristics of the communication situations described and analyzed in the reading.Did you identify with the people and situations in the selection? How? If not, how do you engage differently in interpersonal communication in similar situations to the ones described and analyzed?After reading the selection, what knowledge did you gain about interpersonal communication in general?Here is the selection of readings:Conversational Style: Analyzing Talk Among Friends (2005)Deborah Tannenhttp://site.ebrary.com/lib/apus/docDetail.action?docID=10254482Read Chapters Two, Three, and FourFamily Talk: Discourse and Identity in Four American Families (2007)Deborah Tannen, Shari Kendall, and Cynthia Gordon, eds.http://site.ebrary.com/lib/apus/Doc?id=10194219Read Chapter 1 plus any other chapter, 2-11Gender and Discourse (1994)Deborah Tannenhttp://site.ebrary.com/lib/apus/docDetail.action?docID=10086928
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