You may have heard of The Honest Company.

FratBro23
Category:
Management
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Question description

You may have heard of The Honest Company.

https://www.honest.com)  Last week, the company received many complaints both to their customer service team and via social media claiming that their sunscreen product does not work.  (Read more about it here: http://www.prdaily.com/crisiscommunications/Articles/19132.aspx)  Do you think the company is handling this crisis well?  Why or why not?  Would you suggest that they do anything differently to improve the way they are handling the issue?

https://www.honest.com)  Last week, the company received many complaints both to their customer service team and via social media claiming that their sunscreen product does not work.  (Read more about it here: http://www.prdaily.com/crisiscommunications/Articles/19132.aspx)  Do you think the company is handling this crisis well?  Why or why not?  Would you suggest that they do anything differently to improve the way they are handling the issue?


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