Measure Customer Satisfaction

User Generated

G_Tengr

Business Finance

Description

Briefly explain how a small restaurant could measure customer satisfaction?

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Explanation & Answer

Thank you for the opportunity to help you with your question!

By having the customers fill out surverys asking questions such as how satisfied with the food they are, do they feel that the food was delivered in a timely manner, how do they feel about the waiter/waitress and did he/she deliver provide good service, how do they rate the atmosphere, etc. These type of questions or any others related to the restaurant experience.

Please let me know if you need any clarification. I'm always happy to answer your questions.


Anonymous
Really useful study material!

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