How would you handle the situation

SoccerBoss
Category:
Business & Finance
Price: $5 USD

Question description

You are the marketing manager for a major retail store, and sales in the baby department have been very low this quarter. After discussing the problem with one of the store managers, he confided that he has gotten three phone calls this week from customers who complained that the sales persons in the baby department were rude. He laughed it off because two of his relatives work in the department, and changed the topic to sports. What will you do? 

Tutor Answer

(Top Tutor) Daniel C.
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School: University of Virginia
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