HospitalityProvide two (2) examples of instances that illustrate the main reasons why The

timer Asked: Sep 3rd, 2015

Question description

  1. Provide two (2) examples of instances that illustrate the main reasons why The Inn has become a benchmark in customer experience. Justify your response.
  2. Examine the major success factors in The Inn’s business strategy. Suggest potential ways in which another lodging property could utilize the Inn’s strategy as a model of success.
  1. Speculate upon the possible reasons why The Inn is able to command such high room rates. Provide a rationale for your response in which you cite some or all of the following factors: quality, service, value, competition, customer’s price sensitivity, and supply / demand.

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