Business Process Modeling
Using a common business scenario linked to this assignment, you will:
Apply the basics of BPM notation (BPMN) to diagram an existing process (as-is state)
Analyze the output and consider options for improving the business process
Redo the process chart with your suggestions (to-be state)
See BPMN materials linked to this assignment, and note that “dash lines” represent process flows that are digitized; your task is to model the existing scenario, the “as is” state, and then present an improved process flow in a “to be” scenario.
You may use any software that will let you work with shapes, and either save or export your output for pasting into a Word doc. Options include: Word, PowerPoint, LucidChart – part of GoogleApps, Visio, or other tool of your choice.
Two-page Word doc with as-is and to-be process diagrams and a short paragraph for each diagram explaining first, what you observed about the initial process flow, and then your suggested improvements. Single-spaced, 12 pt font, block paragraphs (double space between paragraphs, no indent). Outside sources optional.
BPM Grading Rubric: Short form Rubric using criteria of Content, Convention, and Organization.
Excellent - Key issues, opportunities well thought out with support for solution to the underlying issues or questions. (27-30 pts)
Good - Appears thought out but missing details; generally supports a solution to underlying question or problem. (24-26 pts)
Adequate - Paper identifies problem and supports a solution. Some factual errors or inconsistencies. (21-23 pts)
Needs Improvement - Paper identifies problem and supports a solution. Some factual errors or inconsistencies. (0-20 pts)
Excellent - Professional business writing style, vocabulary & word choice appropriate & relevant to audience. No spelling, grammatical, or punctuation errors. (10 pts)
Good - Acceptable business writing style, word choice appropriate to audience. Few (1-2) spelling, grammatical, or punctuation errors. (8-9 Pts)
Adequate - Low-level use of vocabulary and word choice. Minimal (3) spelling, grammatical, or punctuation errors. (7-7.5 Pts)
Needs Improvement - More than 3 spelling, grammatical, or punctuation errors. Poor use of vocabulary & unprofessional word choice. (0-6.5 pts)
Excellent - Information clearly focused in an organized and thoughtful manner. Outside sources support conclusions or arguments where appropriate. (10 pts)
Good - Information from course materials or outside sources supports the solution to the challenge or question. (8-9 pts)
Adequate - Paper has a focus but might stray from it at times. Few or weak sources used to support solution. (7-7.5 pts)
Needs Improvement - Content is unfocused and haphazard, or heavily borrowed or plagiarized. (0-6 pts)
Total Points: 50