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GC Information Systems Development Scripts & Process Worksheet
1.Read through the following short scripts and create two process charts to document “Client Registration” process and ...
GC Information Systems Development Scripts & Process Worksheet
1.Read through the following short scripts and create two process charts to document “Client Registration” process and “Make Appointment” Process using MS Visio BPMN template. If you can’t use Visio, Word/PowerPoint is fine. You can also hand-draw and insert picture. Remember, you don’t need to judge whether the process is good or not, or to suggest any improvement at this stage. Your job at this stage is to accurately document the processes so the whole team can review and suggest improvements. You don’t need to create swimlane frame for this either.System Analyst (SA): “Thank you for taking the time to meet with me and review some of the details of the processes.”Business Owner (BO): “You are welcome! I know how critical the users’ input is to the success of my future systems. So I should thank you to taking my input seriously.” undefinedSA: “Wonderful! I know you are a busy man too. Let me just get started by asking you to describe the client registering process you mentioned during our last interview.” undefinedBO: “Sure. Normally when a client calls in, my receptionist will first ask for some basic contact information. Then she will check our client database to see whether the client is already in the database. If the client is in the database, then we ask to verify their contact information and see whether the info we have is still up-to date. We will update the info if needed. If the client is new, we will ask for the contact info and add the client into our database to complete the registration process.”undefinedSA: “Well-noted. Very clear. Thank you! I will create a Process Chart to visualize this process so our designers can take it to the next step. Will you be willing to review the chart when I am done?”undefinedBO: “Absolutely. I will make time to do it and make sure we have everything correct before the next steps.”undefinedSA: “Can you also clarify how the client can make appointments with a coach?”undefinedBO: “Sure. We actually have a website for my clients to do that. I am thinking of making a mobile app version too. So when the clients visit our website, and click coaches tab, they will see a list of the coaches with their photos and short bios. Those info was saved in our coach database and pulled instantly. Then the client can click on the name of a specific coach to view their availabilities, which were also pulled from the same database. If the availability matches the client’s need, the client can click on the date and time, then confirm the appointment. A confirmation email will be sent to the client with appointment date/time and the coach’s name. If availability does not work, the client can select to go back to the coaches page to select other coaches to view availabilities.” undefinedSA: “Great! I think I got those two processes clear now. I will email you to schedule our next appointment if I have any more questions or to review and confirm my process model. Thank you so much for your time!”2. Review the WBS for the project “Mobile Pizza” below and the dependencies among the tasks. Then create project Gantt Chart with scheduling. Add resources (workers and their costs to the task. Display the total cost sheet. (Video guide available)Read the Ethics Guide: “Engineered Slowdown” on page 462 and answer the discussion questions 1~4. undefinedDependencies: undefinedTask 1.1.1 and 1.1.2 can start simultaneously, Task 1.2 cannot start until tasks 1.1.1 and 1.1.2 are finished, andTask 1.3 cannot start until task 1.2 is completeundefinedWorker cost infoundefined Name Hourly Charge Jennifer $20 / hr John $30 / hr Jacky $18 / hr Jason $23.5 / hr Judy $35 / hr undefinedTask resource table: undefined Tasks Worker(s) and involvement 1.1.1 Jennifer 100% 1.1.2 Jason (50%), Jacky (50%) 1.2 John (100%) 1.3 Jacky (70%), Judy (15%), Jennifer (50%) undefinedAdd all the info above to MS Project. Then view the cost info and the network diagram to identify critical path. undefinedChange task 1.1.1 to 100% complete. View the change of cost info view.undefinedThen change task 1.1.1 completion to 4 days (instead of 2 days). View the change of schedule, critical path, and total cost. Paste your final Gantt Chart, network diagram, and total cost sheet below. undefined<PASTE YOUR FINAL GANTT CHART HERE>undefined<PASTE YOUR FINAL NETWORK DIAGRAM HERE>undefined<PASTE YOUR FINAL COST SHEET HERE>
University of Maryland Baltimore Discount Types and Repair Strategic Plan
CASE SCENARIO - PAUL'S DISCOUNT TIRES & REPAIRS BUSINESS STRATEGIC PLAN
It’s a Friday at 4:00, and you are looking a ...
University of Maryland Baltimore Discount Types and Repair Strategic Plan
CASE SCENARIO - PAUL'S DISCOUNT TIRES & REPAIRS BUSINESS STRATEGIC PLAN
It’s a Friday at 4:00, and you are looking at the clock – it’s been a tough week at Paul's Discount Tires & Repairs business, and the week is not over! The global COVID Pandemic has hit the business hard, and you saw several people working there laid off this week. You feel lucky to be still working as their business consultant!
The business is family-owned and has been in business for over 21 years. The founder of the company, Paul Wilford, started the company as a small tire shop then expanded into service repairs. Now Paul’s grandson, Steve Wilford, runs the company, which has grown to several million in annual revenues over the past couple of years.
Steve Wilford stops by your cubicle. He looks worried and worn out from the long workday. Despite that, he greets you warmly.
“You are taking a course in Strategic Management right now, aren’t you?” Steve asks you.
You reply yes.
“Well, that is great timing,” says Steve, “because I just drafted a 10-year strategy for our business! If I get you a copy, would you mind looking it over during the weekend and giving me your thoughts?”
You tell Steve that you’d be happy to give your input. Within 5 minutes, a one-page document is on your desk. At the top of the page is written “Paul's Discount Tires & Repairs Strategic Plan.” You start to read it in your remote work office at home.
The basics of the plan are highlighted with the following three (3) bullet points:
Paul's Discount Tires & Repairs core business will continue providing tires and minor vehicle repair services to our retail customers over the next ten years.
Paul's Discount Tires & Repairs will beat its competitors by providing the lowest price discount tires, vehicle repairs, exceptional customer service, and quality work.
Paul's Discount Tires & Repairs culture is rooted in its 21-year history. Paul's will overcome the setbacks caused by the COVID Pandemic by sticking to its core values and cutting costs wherever necessary. Our people will help get us through these tough times.
You look at the bottom of the page and see a post-it note with questions posed to you by Steve. Write a memo answering these 4 questions.
What is wrong with this strategy?
What is right about this strategy?
We are the market leader in discount tires and repairs in our city, indicating that we currently have a competitive advantage. Will we sustain it with this strategy?
What is one thing we could do to improve on this strategy?
Wayne University Volkswagen & Its Project to Cheat Emissions Tests Case Study
Case Study 4.3—Volkswagen and Its Project to Cheat Emissions Tests (Page 169 in Text book attached)Questions1. How do yo ...
Wayne University Volkswagen & Its Project to Cheat Emissions Tests Case Study
Case Study 4.3—Volkswagen and Its Project to Cheat Emissions Tests (Page 169 in Text book attached)Questions1. How do you think Volkswagen executives could justify this behavior? How do you think the actions of the Japanese automakers influenced VW’s decision-making?2. How would you personally respond if you were a member of a project team developing a device that was designed to cheat environmental testing? What if you were the sole support for a large family with three children in college? 3. Is there a “moral” to this story for you?What would that moral be?Requirements:Restate each question followed by its corresponding answer (answers to questions should be a minimum of 500 words or ½ page.)Follow APA formatting guidelines (i.e. include a reference page)
7 pages
University Of Phoenix Material
Instructions: There are 10 positions that have become vacant due to the retirement of the University President. Your task ...
University Of Phoenix Material
Instructions: There are 10 positions that have become vacant due to the retirement of the University President. Your task is to
6 pages
United Airlines
The United Airlines management gathered information from the needs of its customers and specifically the nonbusiness trave ...
United Airlines
The United Airlines management gathered information from the needs of its customers and specifically the nonbusiness travelers. Some of the important ...
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GC Information Systems Development Scripts & Process Worksheet
1.Read through the following short scripts and create two process charts to document “Client Registration” process and ...
GC Information Systems Development Scripts & Process Worksheet
1.Read through the following short scripts and create two process charts to document “Client Registration” process and “Make Appointment” Process using MS Visio BPMN template. If you can’t use Visio, Word/PowerPoint is fine. You can also hand-draw and insert picture. Remember, you don’t need to judge whether the process is good or not, or to suggest any improvement at this stage. Your job at this stage is to accurately document the processes so the whole team can review and suggest improvements. You don’t need to create swimlane frame for this either.System Analyst (SA): “Thank you for taking the time to meet with me and review some of the details of the processes.”Business Owner (BO): “You are welcome! I know how critical the users’ input is to the success of my future systems. So I should thank you to taking my input seriously.” undefinedSA: “Wonderful! I know you are a busy man too. Let me just get started by asking you to describe the client registering process you mentioned during our last interview.” undefinedBO: “Sure. Normally when a client calls in, my receptionist will first ask for some basic contact information. Then she will check our client database to see whether the client is already in the database. If the client is in the database, then we ask to verify their contact information and see whether the info we have is still up-to date. We will update the info if needed. If the client is new, we will ask for the contact info and add the client into our database to complete the registration process.”undefinedSA: “Well-noted. Very clear. Thank you! I will create a Process Chart to visualize this process so our designers can take it to the next step. Will you be willing to review the chart when I am done?”undefinedBO: “Absolutely. I will make time to do it and make sure we have everything correct before the next steps.”undefinedSA: “Can you also clarify how the client can make appointments with a coach?”undefinedBO: “Sure. We actually have a website for my clients to do that. I am thinking of making a mobile app version too. So when the clients visit our website, and click coaches tab, they will see a list of the coaches with their photos and short bios. Those info was saved in our coach database and pulled instantly. Then the client can click on the name of a specific coach to view their availabilities, which were also pulled from the same database. If the availability matches the client’s need, the client can click on the date and time, then confirm the appointment. A confirmation email will be sent to the client with appointment date/time and the coach’s name. If availability does not work, the client can select to go back to the coaches page to select other coaches to view availabilities.” undefinedSA: “Great! I think I got those two processes clear now. I will email you to schedule our next appointment if I have any more questions or to review and confirm my process model. Thank you so much for your time!”2. Review the WBS for the project “Mobile Pizza” below and the dependencies among the tasks. Then create project Gantt Chart with scheduling. Add resources (workers and their costs to the task. Display the total cost sheet. (Video guide available)Read the Ethics Guide: “Engineered Slowdown” on page 462 and answer the discussion questions 1~4. undefinedDependencies: undefinedTask 1.1.1 and 1.1.2 can start simultaneously, Task 1.2 cannot start until tasks 1.1.1 and 1.1.2 are finished, andTask 1.3 cannot start until task 1.2 is completeundefinedWorker cost infoundefined Name Hourly Charge Jennifer $20 / hr John $30 / hr Jacky $18 / hr Jason $23.5 / hr Judy $35 / hr undefinedTask resource table: undefined Tasks Worker(s) and involvement 1.1.1 Jennifer 100% 1.1.2 Jason (50%), Jacky (50%) 1.2 John (100%) 1.3 Jacky (70%), Judy (15%), Jennifer (50%) undefinedAdd all the info above to MS Project. Then view the cost info and the network diagram to identify critical path. undefinedChange task 1.1.1 to 100% complete. View the change of cost info view.undefinedThen change task 1.1.1 completion to 4 days (instead of 2 days). View the change of schedule, critical path, and total cost. Paste your final Gantt Chart, network diagram, and total cost sheet below. undefined<PASTE YOUR FINAL GANTT CHART HERE>undefined<PASTE YOUR FINAL NETWORK DIAGRAM HERE>undefined<PASTE YOUR FINAL COST SHEET HERE>
University of Maryland Baltimore Discount Types and Repair Strategic Plan
CASE SCENARIO - PAUL'S DISCOUNT TIRES & REPAIRS BUSINESS STRATEGIC PLAN
It’s a Friday at 4:00, and you are looking a ...
University of Maryland Baltimore Discount Types and Repair Strategic Plan
CASE SCENARIO - PAUL'S DISCOUNT TIRES & REPAIRS BUSINESS STRATEGIC PLAN
It’s a Friday at 4:00, and you are looking at the clock – it’s been a tough week at Paul's Discount Tires & Repairs business, and the week is not over! The global COVID Pandemic has hit the business hard, and you saw several people working there laid off this week. You feel lucky to be still working as their business consultant!
The business is family-owned and has been in business for over 21 years. The founder of the company, Paul Wilford, started the company as a small tire shop then expanded into service repairs. Now Paul’s grandson, Steve Wilford, runs the company, which has grown to several million in annual revenues over the past couple of years.
Steve Wilford stops by your cubicle. He looks worried and worn out from the long workday. Despite that, he greets you warmly.
“You are taking a course in Strategic Management right now, aren’t you?” Steve asks you.
You reply yes.
“Well, that is great timing,” says Steve, “because I just drafted a 10-year strategy for our business! If I get you a copy, would you mind looking it over during the weekend and giving me your thoughts?”
You tell Steve that you’d be happy to give your input. Within 5 minutes, a one-page document is on your desk. At the top of the page is written “Paul's Discount Tires & Repairs Strategic Plan.” You start to read it in your remote work office at home.
The basics of the plan are highlighted with the following three (3) bullet points:
Paul's Discount Tires & Repairs core business will continue providing tires and minor vehicle repair services to our retail customers over the next ten years.
Paul's Discount Tires & Repairs will beat its competitors by providing the lowest price discount tires, vehicle repairs, exceptional customer service, and quality work.
Paul's Discount Tires & Repairs culture is rooted in its 21-year history. Paul's will overcome the setbacks caused by the COVID Pandemic by sticking to its core values and cutting costs wherever necessary. Our people will help get us through these tough times.
You look at the bottom of the page and see a post-it note with questions posed to you by Steve. Write a memo answering these 4 questions.
What is wrong with this strategy?
What is right about this strategy?
We are the market leader in discount tires and repairs in our city, indicating that we currently have a competitive advantage. Will we sustain it with this strategy?
What is one thing we could do to improve on this strategy?
Wayne University Volkswagen & Its Project to Cheat Emissions Tests Case Study
Case Study 4.3—Volkswagen and Its Project to Cheat Emissions Tests (Page 169 in Text book attached)Questions1. How do yo ...
Wayne University Volkswagen & Its Project to Cheat Emissions Tests Case Study
Case Study 4.3—Volkswagen and Its Project to Cheat Emissions Tests (Page 169 in Text book attached)Questions1. How do you think Volkswagen executives could justify this behavior? How do you think the actions of the Japanese automakers influenced VW’s decision-making?2. How would you personally respond if you were a member of a project team developing a device that was designed to cheat environmental testing? What if you were the sole support for a large family with three children in college? 3. Is there a “moral” to this story for you?What would that moral be?Requirements:Restate each question followed by its corresponding answer (answers to questions should be a minimum of 500 words or ½ page.)Follow APA formatting guidelines (i.e. include a reference page)
7 pages
University Of Phoenix Material
Instructions: There are 10 positions that have become vacant due to the retirement of the University President. Your task ...
University Of Phoenix Material
Instructions: There are 10 positions that have become vacant due to the retirement of the University President. Your task is to
6 pages
United Airlines
The United Airlines management gathered information from the needs of its customers and specifically the nonbusiness trave ...
United Airlines
The United Airlines management gathered information from the needs of its customers and specifically the nonbusiness travelers. Some of the important ...
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