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Calculate GDP loss if equilibrium level of GDP is $10,000, unemployment rate 9.8%, and the MPC is 0.75.
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WEEK TWO (2) ...
VILLANOVA UNIVERSITY – LEAN SIX SIGMA MASTER BLACK BELT (LSSMBB) Test 1
Week Two (2) - Test One (1).doc
VILLANOVA
UNIVERSITY – LEAN SIX SIGMA MASTER BLACK BELT (LSSMBB)
WEEK TWO (2) – TEST ONE
(1)
Question 1:The person most likely to be the
resource supporter who negotiates issues and works to ensure handoffs is
A
The
Master Black Belt
B
The
Champion or Sponsor
C
The
Black Belt
D
The
Process Owner
Question 2:During the Improve phase of DMAIC,
the Master Black Belt is likely to be doing which of
the following with Black Belts?
A
Reviewing
lessons learned
B
Exploring
statistical methodologies
C
Exploring
ROI alternatives
D
Reviewing
data gathering plans
Question 3:When doing a force field analysis,
both problems and opportunities can also be identified
as
a driving force for change.
A
True
B
False
Question 4:The ideal communications strategy for
stakeholders will ____________________.
A
Get
the right information to the right people at the right time
B
Be
proportionate to the level of stakeholder interest
C
Be
proportionate to the level of stakeholder involvement
D
Be
proportionate to the level of stakeholder influence
E
Eliminate
requests for changes later in the project
Question 5:Which of the following are financial
metrics that can impact the implementation
of your Lean Six Sigma Program?
A
Lean
Six Sigma programmatic return on investment
B
Individual
project return on investment
C
Organizational
financial metrics
D
Company
bottom line
E
All
of the above
F
None
of the above
Question 6:You have been asked to manage a
project to upgrade the software that call center employees
use to answer customer questions. Which one of the following would be the
external
stakeholder in this project?
A
Customers
B
Call
center staff
C
Human
resources department
D
Legal
department
Question 7:In order to minimize resistance later
in a Lean Six Sigma project and create "buy-in,"
the Master Black Belt should encourage Black Belts to use what tool
earlier in the project?
A
Criteria
Based Decision Matrix
B
Gantt
Chart
C
Stakeholder
Analysis
D
Charter
Question 8:What are the three primary
characteristics of a stakeholder?
A
Informed,
involved, influential
B
Involved,
important, influential
C
Interested,
involved, influential
D
Active,
important, motivated
Question 9:A key leadership practice for Master
Black Belts to embrace is to
A
Help
others deal with the current state
B
Help
others break from the past
C
Communicate
compelling reasons
D
Both
B and C
Question 10:Which approach shows a balance
between a concern for people and a concern for
production?
A
Autocratic
B
Democratic
C
Behavioral
D
Lassez-faire
Question 11:What is the best strategy for high
influence/low interest stakeholders?
A
Manage
them closely
B
Keep
them well-informed
C
Monitor
them periodically
D
Keep
them satisfied
Question 12:The primary goal of analyzing project
stakeholders is to
A
Determine
the best communications strategy
B
Understand
their relative importance to the project
C
Determine
where their interests agree or conflict
D
Map
the political terrain and how to navigate it
Question 13:One of the tools that the Master
Black Belt should ensure is used to help move a team toward
goal completion and best help minimize conflict is
A
Role
and Responsibility Matrix
B
Network
Schedules
C
Gantt
Charts
D
Risk
Management Plans
Question 14:What type of change is seen as a
large improvement?
A
Transformational
B
Incremental
C
Logical
D
Itemized
Question 15:Key objectives of the processes to
develop the project team include
A
Ensuring
that the project team has smooth entry and exit throughout the project’s
life cycle to minimize the overall risk level on the project
B
Increasing
participation in the activities outlined in the communications plan and
scheduling activities to offload the team leads and PM
C
Improving
skills of team members and amending levels of trust and cohesiveness to
achieve better productivity through greater teamwork
D
Reducing
the possibility of stakeholder complaints by assigning each key stakeholder
a main team member point of contact to manage communications
Question 16:One of the biggest resistance factors blocking implementation of
competitive intelligence
and benchmarks is
A
Lack
of knowledge by Master Black Belts
B
Factors
associated with a learning organization
C
The
Not-Invented-Here (NIH) syndrome
D
Forces
of change
Question 17:Which type of leader relies on
legitimate, reward, and coercive power?
A
Autocratic
B
Democratic
C
Behavioral
D
Lassez-faire
Question 18:When coaching and educating Black
Belts concerning the Cost of Poor Quality, the
Master Black Belt needs to direct attention to which of the following
items?
A
Assets,
Liabilities, and COGS
B
Profits,
Expenses, and Revenues
C
Number
of Incidents, Actual Labor Cost, Material Cost, and Multiplication
D
Number
of Defects, Variation, and Control Limits
Question 19:Key process steps in successfully
selecting projects include
A
Identifying
your current state
B
Developing
criteria for consideration
C
Developing
a list of projects based on pain, goals
D
All
of the above
Question 20:Which one of the following is the
most important reason for analyzing stakeholders?
A
To
determine the best communications strategy for them
B
To
understand their needs and expectations
C
To
manage their expectations
D
To
determine which metrics are most appropriate
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Most Popular Content
7 pages
Sony Pictures Entertainment Hack Case Study
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Describe the characteristics of the aging process. Explain how some
of the characteristics may lead to elder abuse (mem ...
Aging Process Abuse And Health Assessmnet And Consideration Assignment
Describe the characteristics of the aging process. Explain how some
of the characteristics may lead to elder abuse (memory issues,
vulnerability, etc.). Discuss the types of consideration a nurse must
be mindful of while performing a health assessment on a geriatric
patient as compared to a middle-aged adult.
VILLANOVA UNIVERSITY – LEAN SIX SIGMA MASTER BLACK BELT (LSSMBB) Test 1
Week Two (2) - Test One (1).doc
VILLANOVA
UNIVERSITY – LEAN SIX SIGMA MASTER BLACK BELT (LSSMBB)
WEEK TWO (2) ...
VILLANOVA UNIVERSITY – LEAN SIX SIGMA MASTER BLACK BELT (LSSMBB) Test 1
Week Two (2) - Test One (1).doc
VILLANOVA
UNIVERSITY – LEAN SIX SIGMA MASTER BLACK BELT (LSSMBB)
WEEK TWO (2) – TEST ONE
(1)
Question 1:The person most likely to be the
resource supporter who negotiates issues and works to ensure handoffs is
A
The
Master Black Belt
B
The
Champion or Sponsor
C
The
Black Belt
D
The
Process Owner
Question 2:During the Improve phase of DMAIC,
the Master Black Belt is likely to be doing which of
the following with Black Belts?
A
Reviewing
lessons learned
B
Exploring
statistical methodologies
C
Exploring
ROI alternatives
D
Reviewing
data gathering plans
Question 3:When doing a force field analysis,
both problems and opportunities can also be identified
as
a driving force for change.
A
True
B
False
Question 4:The ideal communications strategy for
stakeholders will ____________________.
A
Get
the right information to the right people at the right time
B
Be
proportionate to the level of stakeholder interest
C
Be
proportionate to the level of stakeholder involvement
D
Be
proportionate to the level of stakeholder influence
E
Eliminate
requests for changes later in the project
Question 5:Which of the following are financial
metrics that can impact the implementation
of your Lean Six Sigma Program?
A
Lean
Six Sigma programmatic return on investment
B
Individual
project return on investment
C
Organizational
financial metrics
D
Company
bottom line
E
All
of the above
F
None
of the above
Question 6:You have been asked to manage a
project to upgrade the software that call center employees
use to answer customer questions. Which one of the following would be the
external
stakeholder in this project?
A
Customers
B
Call
center staff
C
Human
resources department
D
Legal
department
Question 7:In order to minimize resistance later
in a Lean Six Sigma project and create "buy-in,"
the Master Black Belt should encourage Black Belts to use what tool
earlier in the project?
A
Criteria
Based Decision Matrix
B
Gantt
Chart
C
Stakeholder
Analysis
D
Charter
Question 8:What are the three primary
characteristics of a stakeholder?
A
Informed,
involved, influential
B
Involved,
important, influential
C
Interested,
involved, influential
D
Active,
important, motivated
Question 9:A key leadership practice for Master
Black Belts to embrace is to
A
Help
others deal with the current state
B
Help
others break from the past
C
Communicate
compelling reasons
D
Both
B and C
Question 10:Which approach shows a balance
between a concern for people and a concern for
production?
A
Autocratic
B
Democratic
C
Behavioral
D
Lassez-faire
Question 11:What is the best strategy for high
influence/low interest stakeholders?
A
Manage
them closely
B
Keep
them well-informed
C
Monitor
them periodically
D
Keep
them satisfied
Question 12:The primary goal of analyzing project
stakeholders is to
A
Determine
the best communications strategy
B
Understand
their relative importance to the project
C
Determine
where their interests agree or conflict
D
Map
the political terrain and how to navigate it
Question 13:One of the tools that the Master
Black Belt should ensure is used to help move a team toward
goal completion and best help minimize conflict is
A
Role
and Responsibility Matrix
B
Network
Schedules
C
Gantt
Charts
D
Risk
Management Plans
Question 14:What type of change is seen as a
large improvement?
A
Transformational
B
Incremental
C
Logical
D
Itemized
Question 15:Key objectives of the processes to
develop the project team include
A
Ensuring
that the project team has smooth entry and exit throughout the project’s
life cycle to minimize the overall risk level on the project
B
Increasing
participation in the activities outlined in the communications plan and
scheduling activities to offload the team leads and PM
C
Improving
skills of team members and amending levels of trust and cohesiveness to
achieve better productivity through greater teamwork
D
Reducing
the possibility of stakeholder complaints by assigning each key stakeholder
a main team member point of contact to manage communications
Question 16:One of the biggest resistance factors blocking implementation of
competitive intelligence
and benchmarks is
A
Lack
of knowledge by Master Black Belts
B
Factors
associated with a learning organization
C
The
Not-Invented-Here (NIH) syndrome
D
Forces
of change
Question 17:Which type of leader relies on
legitimate, reward, and coercive power?
A
Autocratic
B
Democratic
C
Behavioral
D
Lassez-faire
Question 18:When coaching and educating Black
Belts concerning the Cost of Poor Quality, the
Master Black Belt needs to direct attention to which of the following
items?
A
Assets,
Liabilities, and COGS
B
Profits,
Expenses, and Revenues
C
Number
of Incidents, Actual Labor Cost, Material Cost, and Multiplication
D
Number
of Defects, Variation, and Control Limits
Question 19:Key process steps in successfully
selecting projects include
A
Identifying
your current state
B
Developing
criteria for consideration
C
Developing
a list of projects based on pain, goals
D
All
of the above
Question 20:Which one of the following is the
most important reason for analyzing stakeholders?
A
To
determine the best communications strategy for them
B
To
understand their needs and expectations
C
To
manage their expectations
D
To
determine which metrics are most appropriate
8 pages
Multimedia Presentation Planning Worksheet Final
Instructions: Brainstorm your thoughts on each question in preparation for creating an outline of your multimedia presenta ...
Multimedia Presentation Planning Worksheet Final
Instructions: Brainstorm your thoughts on each question in preparation for creating an outline of your multimedia presentation, including specific ...
Why Is the Concept of Family Health Important & Health Strategies Paper
Why is the concept of family health important? Consider the various strategies for health promotion. How does a nurse dete ...
Why Is the Concept of Family Health Important & Health Strategies Paper
Why is the concept of family health important? Consider the various strategies for health promotion. How does a nurse determine which strategy would best enable the targeted individuals to gain more control over, and improve, their health?
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