CASE STUDY: adidas Group: IT Multi-Sourcing at adidas
Prepare adidas case for class discussion.
Prepare a brief write-up (no more than 5 pages) on the case addressing
Which kind of risk
would diminish with multi-sourcing? Which kind of risk are enhance?
context of automobile industry, mentioned at a few places in the case, probably
means sourcing for parts from different suppliers. Is that a good parallel for
IT services consumed by a firm?
Is the term multi
sourcing applied to service delivery as well as project delivery?
What are IT related
capabilities need to achieve goals specified on page 4? Do these capabilities
were already available to adidas in 2012?
Is the IT governance
well defined at adidas? Will you describe IT governance as centralized,
decentralized, or hybrid? Did it achieve high level of business and IT
Would you be rather
among the top ten customers of a service provider than 257 of large service
provider? After all the large service provider most got to where it is by
excelling in servicing its customers.
Why would questions
“What functions or tasks should I outsource?” and “What do I want to
internally?” lead to different answer? Aren’t these two questions two sides of
the same coin?
Does adidas really need
CMMI level 5 and CMMI level 4 vendors?
Who would bear the
cost of going through the learning curve to understand clients business?
If the overall project
is given to a single vendor who then engages other vendors, will we still call
it multi sourcing? Wasn’t Adidas creating and artificial layer of bureaucracy?