Process Improvement Project Submission and Discussion

SoccerBoss
Category:
Management
Price: $5 USD

Question description

Process Improvement Project Submission and Discussion

This is an individual assignment.

This project provides an opportunity for each student to customize the course content to his/her specific needs.  Each student is required to select a problem (from work, home, school, etc.) to demonstrate that you can use problem solving tools to find root causes and generate solutions to the problem.  This project counts for 10% of the course grade and it must be submitted in the Process Improvement Project discussion (submit only one complete PowerPoint document that includes the 5 exhibits in accordance with the guidelines below).  I strongly urge you to review the PIP voice thread for additional pointers and cautions regarding the construction of your PIP.

Step

Item

Description

1

Problem

Title

2

Problem Description

Short description of the problem.

3

Evidence of Problem

Describe the data or evidence of the problem symptoms, e.g. with Pareto chart (Exhibit 1).

4

Process Flow

Use a process flow diagram (with swim lanes) to describe the process (Exhibit 2).

5

Point of Cause (5 why?)

Use the 5 whys approach to identify the point of cause (Exhibit 3).

6

Root Cause

Describe the root cause(s) of the problem.

7

Problem Analysis

Use appropriate problem solving tools to analyze the root cause(s) of the problem (Exhibit 4: a, b, c, etc.).

Select the appropriate analysis tool for your data to convince the reader that you have analyzed the root cause(s) and that you have evaluated alternative solutions.

8

Short-term solution (Containment)

Describe short-term actions required to protect customers from encountering this problem.

9

Long-term solution (Countermeasure)

Describe actions required to solve this problem over the long term.  Identify changes to the process you described in step 4 using your process flow diagram(Exhibit 5).

10

Implementation Issues

Identify implementation issues, resources needed and potential limitations of the proposed solution.


Tutor Answer

(Top Tutor) Daniel C.
(997)
School: UT Austin
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