you familiar with STANDARD IEEE 29148 and project

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STANDARD IEEE 29148....  are you familiar with STANDARD IEEE 29148 and project management ?  i have case study like 10 pages i want you to do : 

9.5.7 Assumptions and dependencies
9.5.8 Apportioning of requirements
9.5.9 Specific requirements
9.5.10 External interfaces 15 hours deadline

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eeZee Garden is getting Digitized eeZee Garden is a fast growing farm located in Alkhor, Qatar. The owner, Mr. Jassim Al-Kuwari, is an old fashioned grower who grows exclusively organic fruits and vegetables. Since its inception, eeZee Garden sells its produces at the outdoor local farmers market only. Every day except Monday, Mr. Al-Kuwari`s two boys, Mohammad and Hamid, pack their day’s produces and take it to the local market where they rent a large kiosk to sell their fruits and vegetables. On average, seventy percent of their fruits and vegetables are sold to high-end restaurants in Doha. The chefs of those restaurants come by daily (except Monday) to buy their needs. Burnaby residents also buy eeZee’s produces from the local market. The farm’s 2014 annual sales totalled 1.5 million dollars (around 5.5 million QAR) of which 1.24M dollars are expensed on employee’s salaries and benefits (570K), transportation (40K), organic fertilizers (120K), seeds and plants (205K), utilities (45K), insurance (15K), Land rent (122K), Kiosk rental (48K), and repairs and maintenance (75K). Mr. Al-Kuwari has 8 employees: six farmers and two market sellers. On average, the farmers’ salary is 42K dollars yearly plus 13K for benefits and other employee expenses. The two sellers, Hamid and Mohammad make 65K each. Organic fruits and vegetables are becoming more and more in demand. Therefore, Mr. Al-Kuwari is planning to double his production by renting another 40 acres of the adjacent land for plantation. The land will cost him 20K monthly. Currently, he rents around 43 acres. However, the risks are high. First, an average of 15% of eeZee garden’s yearly produces is wasted due to the farm’s dependency on the local market as their retail channel. Customers and, to a lesser extent, restaurant chefs buying habits depend on weather conditions. When the weather is not favourable, local customers prefer buying their products from an indoor market. Chefs also buy less produces in unfavourable weather conditions because they expect fewer customers in their restaurants. This is costing eeZee Garden around 225K dollars yearly. Second, his two sons Hamid and Mohammad are leaving Doha to start their own furniture business. Mr. Al-Kuwari is afraid to transfer the sales responsibilities to nonfamily members. Third, the increase in production will entail hiring five farmers and two market sellers. He also has to expand his local market kiosk to 1000 sq-feet which will cost an additional 42K dollars yearly. Therefore, Mr. Al-Kuwari is contemplating bypassing the outdoor local farmers market and selling his produce over the phone and deliver directly to the customers. He started surveying his loyal customers and restaurant chefs if they like the idea of purchasing their needs over the phone and have them delivered directly and they were very enthusiastic. Their only concern is that the quality and prices of produces stay the same. Therefore, Mr. Al-Kuwari asked your small startup company of skilled software engineers to build him a website that local restaurants and residents can go to and check his different produces and available quantities. He also wants to build an information system to organize the farm’s day to day operations. His budget is 200,000 dollars. Below are interviews you (a business analyst) conducted with Mr. Al-Kuwari and his staff. 1 Interview with Mr. Al-Kuwari Business analyst: so tell me what you need. Mr. Al-Kuwari: we are thinking of moving out of the local market. It’s costing me a fortune. And it’s a hassle to go there every day. Plus my fruits and veggies are getting damaged transporting them every day. And sales in the market are unpredictable. If it’s too cold or too hot the produces get affected. If it’s raining customers don’t come. So my main objective is to reduce the cost incurred from selling in the local market, reduce the waste of produces due to volatile weather conditions that prevents customers from shopping in the market and due to damage during transportation, improve operational efficiency, and increase visibility by going online. Also, I currently oversee day to day operations with my two boys. I am afraid that I won’t be able to control the operations when my boys leave especially that we are expanding. Business analyst: so you need a website in which customers can come, select their fruits and vegetables and add them to their basket, and then checkout and pay via a credit card or paypal or google-checkout. Mr. Al-Kuwari: No no no no. I want to keep the same direct relationship with my clients especially the loyal ones. I am selling top quality produces. The website is only informative. They will have to call me to make their orders. But that’s not all. I also need a way to enter the produces into the system. This occurs daily. Business analyst: is this all that you need? Mr. Al-Kuwari: No. As a farm owner, I need to be able to track my inventory and my sales, see who is buying what and who my loyal customers are, make sure my employees are efficient etc. Business analyst: ok, for now I am trying to understand your needs but for detailed requirements we will need to sit down and discuss them in details. Mr. Al-Kuwari: well, our business is not that simple. I will let my boys show you the farm and explain the selling process in more details. I will also ask my head farmer to explain to you the types of produces that we sell. 2 Interview with The boys Business analyst: so tell me about your day to day activities. Mohammad: our week starts on Tuesday at 4 AM. At that time, we start preparing our produces in boxes and containers. The farmers do the packaging and we weigh and count the produces and note this information in a notebook that we use to track how much we are brining with us to the market. We leave to the market 6:30 AM, unpack and get ready for the day. At 7:30 we are open for business. Usually we sell most of what we can sell by 10 AM but we start packing at 11:30 and leave by noon. Business analyst: what do you do with this notebook? Hamid: Nothing! The notebook is the scrappiest thing in this farm. It’s hard to keep track of what we have using this notebook and we often make mistakes. This is where our dad gets angry. When we waste top grade produces. It contains prices that dad sets for the different grades of produces we have. And then he changes them without telling us. He just scratches the original price of a produce and writes another price. We don’t always check the notebook so we sometimes sell for cheaper. The notebook also contains the amounts of produces the farmers harvest in the morning. The farmers also recount all produces collected on previous days that we did not sell in the market and record them in the notebook. This alone takes the afternoon farmers an hour at least. Business analyst: is it you who price the fruits and vegetables? Hamid: Only our dad can do the pricing. We currently sell 17 different types of fruits and 14 types of vegetables. But that could change. He compares the prices with market prices. Since our products are all organic and are of excellent quality, he prices the produces at a higher price. Business analyst: how much higher? Mohammad: it depends. Business analyst: on what exactly? Mohammad: it is difficult to say. This is where experience is important. It depends on the grade of our produces which can only be examined physically. Hamid: well, this is not entirely true. It is true that we have grade 1, grade 2, and grade 3. The initial prices of all produces are set by Mr. Al-Kuwari and depend on market prices and competition. However, with each day that passes, the prices of the remaining fruits and vegetables get reduced by 10% per day in the first three days. We label them with A B and C depending on their age. Same day of grade 1 grapefruits is Grade –1A. Two days old grade 3 grapefruits is Grade –3C. Sometimes Grade-1C fruits are more expensive than Grade-3A ones. Those are used in fruit cocktails. Grade-3D are the worse and the cheapest produces. They are priced at 30% off. After a week passes, they are thrown away. Usually, we do not display the older produces but we bring them with us. Since we have 31 different kinds of fruits and vegetables, 3 grades (1, 2, and 3), and 4 day ranges (A, B,C, and D), we can have up to 372 different types of produce. It 3 becomes difficult to remember. And that is why sometimes the notebook becomes handy. To remember how much Mr. Al-Kuwari priced the different grades and how much do we still have in our inventory. Business analyst: so only the original prices are set for Grade-1A, Grade-2A, and Grade-3A by an expert. And after that they get reduce by a certain percentage depending on their age. Hamid: exactly. Business analyst: at the end of the day, how do you know what you sold and how much? Mohammad: well, we can look back at the notebook and compare what we came with and how much we have left but we don’t. All boxes are labeled 1A to 3D, so we recount everything every morning and relabel them using a black marker. Business analyst: can customers call you in advance, reserve, or preorder? Mohammad: we tried that but it created problems. It is really hard to balance everything out so we harvest and bring the right amounts and grades that the customers and chefs require. When we used to allow pre-reservations, some chefs would get angry when they cannot find their needs because another chef called us and reserved them earlier. But with a website, this problem will not be an issue anymore. Now, chefs can go online and check their needs early in the morning (between 6 and 8 AM) and call us. And we can deliver them by 10:30 AM. If customers reserve after 8 AM we can deliver them the day after. Business analyst: will you deliver anywhere? Hamid: of course not. We can deliver to Doha which is where most of our customers are. But we don’t mind delivering within a 25KM radius. Business analyst: what do you do when you come back from the market? Hamid: we don’t do anything. We bring back the produces, give the daily sales report that we print off the cash till along with the cash and credit and debit receipts to Mr. Al-Kuwari who does the accounting stuff. Then we go home usually around 1AM. As for the farmers, they move the produces that are still good back to the stocking area and through away the produces that are more than one week old. Business analyst: what takes the most time and effort during your day? Hamid: For sure the morning work from 4 AM to 7:30 AM during the counting and weighing and then later on unpacking at the market. This takes almost half our day. Business analyst: why count and weigh? Hamid: depending on the produces. We don’t sell lettuce by pound but by number of units. And we don’t sell cucumbers by units but by pound. Business analyst: how about the packing? How many farmers are involved? 4 Mohammad: three farmers come in at 4AM and leave at noon. The other three come at 11 AM and leave at 6PM. Interview with The morning farmer Business analyst: so how does your day go by? Farmer: well, it all depends on the season. We don’t work all year you know. We start working in midMarch and we stop on the last day of November. Early on, we prepare the soil and plant most of the seeds we need. During the year we can change the amount of produces we grow depending on the demand of the market. So we sometimes need to go buy more seeds. If we have no place to plant, we replant some sections with produces that are less in demand with ones that the market demands. This is when it gets messy. It takes us a long time to start remembering where each produce is grown and then Mr. Al-Kuwari asks one of us to replant a section so we often forget what goes where. Usually Mr. Al-Kuwari replants the low grade produces. Business analyst: what do you grow? Farmer: In March we can grow spinach, radish, and Swiss chard. Those we can grow until November. In April we can start growing green onions, celery and coriander. In May we add strawberries, raspberries, blueberries, carrots, cabbage, beets, and lettuce (Boston, romaine, mixed, endive, red leaf, green leaf, and radicchio), spinach, parsley, cucumbers, tomatoes, potatoes, zucchini. In June we add peas, corn, squash, grapes, plums, apples, prunes, peaches, oranges, apricot, broccoli, cauliflower, eggplant, and asparagus. We work in the field all day making sure that our harvest has what it needs in terms of water and other soil requirements. We harvest almost daily so that we always have fresh produces. We also cultivate out weeds and inspect any damages from the weather or harmful insects. Business analyst: who chooses what to grow and how many sections? Farmer: Mr. Al-Kuwari does. But we are the ones who buy the seeds. Business analyst: you start working early, right? What do you do? Farmer: We collect the produces in the morning from 4 AM to 6:30. We bring the harvest in large bins and then we package them in boxes according to their grade. Business analyst: so you are the one who decide on the grade. Farmer: no, Mr. Al-Kuwari does. The grade is usually decided based on the seeds used, the quality of soil, and weather conditions. Oh and for sure lots of luck. Business analyst: so Mr. Al-Kuwari is with you in the morning. Farmer: No. he comes around 11 AM. But he doesn’t need to be there. At the end grading boils down to the taste. Therefore, the grades don’t get decided on every day. Usually, after the first harvest, Mr. Al- 5 Kuwari will verify the quality and label each isle of plantation accordingly. Then from time to time he checks to make sure that the quality of each is still the same; if not, he modifies the grade. Business analyst: how many isles do you have? Farmer: we have 50 isles but each isle is divided into four parts. So we have 200 sections. We harvest by section. On average we collect 20 sections per day. The three of us need two hours early in the morning. Then we take care of the rest, you know, watering, reseeding, fertilizing, quality control. We leave around 11:30 and the other three farmers come around noon. Business analyst: can you plant the produces anywhere you want? Farmer: yes and no. Mr. Al-Kuwari assigns us the sections and he tells us “I want this many sections for Boston lettuce and that many sections for Romaine lettuce for example. Us, we choose what goes in each section. but once we do, we note what we planted in the famous notebook and we write our name so that Mr. Al-Kuwari knows who planted them. Business analyst: what do the other three farmers do? Farmer: the first thing they do is help Mohammad and Hamid unpack the produces that were not sold in the market. Then they start preparing for the day after. I told you that we harvest around 20 sections per day. Well, they are the ones that decide on which sections to harvest. Once the produces are ready to be collected, the afternoon team note the section numbers in the notebook. So, aside from unpacking and noting the ready-to-crop sections, their tasks are the same as ours. They do the same us but only for their sections because we do our sections in the morning. So they do the watering, reseeding, fertilizing, quality control, etc. Business analyst: which notebook do the afternoon farmers use? The one that Mohammad and Hamid use? Farmer: exactly, the afternoon farmers note the ready-to-crop sections in the notebook. Every farmer uses a new page and writes down the sections that are ready to crop. Every farmer is in charge of about 30 to 35 sections. They inspect them, water them and so on. But when it’s time to harvest, we collect all together. Mohammad and Hamid choose which ones to collect depending on how much produces they have left from the day before. Then they ask us to collect them, we count and weigh and note the numbers in the notebook. Business analyst: what happens to the ready-to-crop produces if they are not collected? Farmer: they stay till the day after. Business analyst: so they always get collected the day after? Farmer: yes. And if we have too much of the same produce they sometimes get thrown away. Business analyst: why doesn’t Mr. Al-Kuwari sell them in wholesale markets for cheaper? 6 Farmer: Mr. Al-Kuwari is proud of his produces and will never sell them but directly to the customers. He is also afraid that customers go to intermediaries directly since they can get their needs for cheaper. Business analyst: anything you would like to add? Farmer: well, we don’t really know how this technology stuff will affect our work but we are happy the way things are and we hope that this expansion and the selling online will be to our disadvantage. Business analyst: I don’t think that this will affect you. At the end you work with produces and not computers. And as far as I know, Mr. Al-Kuwari will not sell online. The website is just to display your fruits and veggies and the available quantities. 7 Interview with Mr. Al-Kuwari Business analyst: so we somewhat understand how your business operates. I just want to highlight your needs that you stated in our last meeting. Your main concern is the cost of selling in the local market, waste due to volatile weather conditions and transportation, operational efficiency, visibility to increase sales, and operational control. So tell us in more details what the system should be able to do. Mr. Al-Kuwari: well, first of all I need a website that describes the farm and the produces we grow. I must have the most elegant website for my top quality produces with amazing pictures of every grade and age. It must be fast and free of any errors or blemishes just like my veggies. It has to operate perfectly 24/7. An informative website that can tell customers what we produce and how much we have available. And of course our contact information and delivery information. I don’t want my customers to buy online. I want them to call me. This has to stay personal. I sell quality not quantity. I also need another integrated system that farmers can use. Now I have six farmers and they know their roles and responsibilities. They know all the 200 sections and which fruit or veggie is in which section. If I ask a farmer the number of sections of Grade-1 cucumbers, he can tell me. But that could change and I could have 500 sections next year! So we must be more structured. So the system must be able to record the sections that each type of produce is growing. The farmers will enter the information in the system. This could be a challenge since they don’t like computers and still refuse the idea of using it. So this system has to be very easy to use even for a 10 year old. This is why I won’t ask you to develop the functionality for them to manage their time. I know they won’t. Once the crops grow, I will assess each section’s quality and grade and price them. When the farmers harvest and count they must also enter this information in the system. We are getting lost in the numbers and we don’t know what we have and what we don’t. This is now important because I will not sell in the market anymore where all the produces are around me and I can weigh or count them instantly. Instead, I will get phone calls and I must know what I have. When someone makes an order, I will enter it in the system and this will update the inventory. It should automatically update the available inventory I have on the website. The system must also be able to “age” the produce automatically. I don’t know if my boys told you but our rule is to bring down our prices by 10% each day for the first three days and then to 30% afterwards and then dispose after a week. But this is not a rule written in stone and it could change. Maybe one day I will bring the prices down to 50% after the third day. I must have the power to control the produces’ depreciation process. The system should also be used to organize our warehouse where we keep our aged produces for a maximum of one week. Currently it’s a mess and it takes time to find what we want. We label each box with the grade and age but since we have to label them a few times we can make mistakes. We have 10 stocking areas in the warehouse. Each stocking area is equipped with 4 shelves on each side to stack the boxes. The stocking areas and shelves could also be used to organize our warehouse. It might work. 8 It would be nice if the farmers can use that system to track the different seeds vendors and in which sections those seeds are being planted. The farmers are the one specialized with the seeds but sometimes they buy seeds that do not produce top grade fruits and veggies. Once we seed our earth we lose track of the vendors. All of what I described is on the operational level. Day to day operations that we should be able to perform using the system. On a strategic level, I need the system to be able to provide me with reports that can help me make the correct decisions. Business analyst: ok, what type of reports? Mr. Al-Kuwari: well, I have been thinking about this for a long time. I can give you details on most of the reports I need but not all. The rest need more thinking and they will have to wait. Can we include them during the project? Business analyst: Sure. Mr. Al-Kuwari: great. The first type of reports I need concern sales. I must be able to ask the system to display or print my daily sales details, my weekly sales details, my monthly sales details, and my yearly sales details. Those reports must show me how much I am selling per produce/grade/age. It would be nice if I can also see sales trends, weekly trends, monthly trends, and yearly trends. I can get this information from the sales report but a report that displays trends would be easier for me to view. I don’t know why at times restaurants order so much asparagus for example and at other times they don’t. Some produces like cucumbers and tomatoes have stable sale trends but not others. Maybe restaurants have like an asparagus week or something. Also, sometimes everyone wants to buy grade 1 produces and at other times they want to buy grade 3. If I want to reduce the waste and predict which sections should be reseeded for different produces depending on future demands and existing inventory, this might help. The system must also provide me with transaction details by client, also daily, weekly, monthly, and yearly. This report, in fact, all these reports whether displayed on screen or printed should be completed very fast. I cannot wait minutes to see the information I need. Business analyst: well, some reports like the yearly sales report by produce/grade/age could take time. Mr. Al-Kuwari: maybe the large reports that deal with a lot of data can take some time but shouldn’t take more than a minute to display. For sure, the largest report must take no more than 5 minutes. Other small reports must be displayed within seconds; like no more than 10 seconds. Business analyst: we will test for those issues for sure. Should we continue with the reports? Mr. Al-Kuwari: The second type of report will concern the inventory. I need to know how much of each produce, grade, and age I have in real time. I don’t want to ask anyone, I must know this information when a customer calls. The system must be able to print or display my current inventory amounts by grade and age for one, some, or all produces. 9 I also must know who worked on what. I assign each farmer with sections. The six farmers that work for me have been here for a while and are trustworthy. But if they don’t take really good care of their sections by properly inspecting, fertilizing, watering and so on then the produces will take longer than to grow and their quality (and grade) gets affected. So I must know who’s in charge of each section and how long is each section taking from the time we plant the seeds till the time we start collecting. I must also be able to know the amount of produces we collect from each section during the year and at the end of the year and the sales earned from each section – amounts and dollars. So in a way, I want to measure the performance of my farmers which can be measured by the grade of their produces, the volume (weight or amount) of produces collected, and the sales from each section. The system could also provide me with the profit I made from each section. It could compute the cost of each section that includes salaries, seeds, rent, energy, etc and then determine the profit. So in terms of reporting, I think these are the main reports. There might be a couple more and there might be some tweaks here and there in terms of what to display or print in each report. I guess we can decide on this later when you provide me with some prototypes. I will contact you if or when I decide on any new reports. Business analyst: is it only you how will be doing the sales? That is receiving the calls from customers and inputting their purchase orders into the system? Mr. Al-Kuwari: not only me, I might hire someone for the sales. For sure the farmers will not be allowed to do sales. But only I can give deals, grade and change the grades of my produces, and decide on how many sections we need per produce. Business analyst: What is the existing technology and network that you currently have in the farm? Mr. Al-Kuwari: A telephone. That’s it! I guess we will need to purchase the infrastructure in terms of computers and printers and create a network between the stocking area and the sales office. My budget cannot exceed 200,000$. So we are going to have to prioritize what’s important. I also need to know the yearly maintenance and support charges and other fees for the website and all. 10
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