VILLANOVA UNIVERSITY – LEAN SIX SIGMA MASTER BLACK BELT (LSSMBB) Test 2/Week 4

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Week Four (4) - Test Two (2).doc

1. Question:When using DMADV, benchmarking data and thinking of preparing simulations are part of

A

Defining measurement objectives

B

Chartering the project

C

Securing commitment

D

Verification

2. Question:Lean is defined and guided by the following

A

A continuous pursuit of perfection

B

Elimination of waste

C

99% perfection

D

Both A and B

E

All of the above

F

None of the above

3. Question:“Exploiting a constraint” can best be described as

A

Making sure the constraint is working

B

Making sure a process is working behind a constraint

C

Making sure the constraint is working on things it needs to do

D

Subordinating constraints

4. Question:When Master Black Belts are encouraging others to hard test a product or service in the  “real environment” they are likely trying to determine how it will operate under

A

Ideal conditions

B

Worst-case scenarios

C

MSA standards

D

Variable conditions

5. Question:When assessing process interfaces and balancing requirements, we are typically in what  phase of DMADV?

A

Design

B

Analyze

C

Verify

D

Measure

6. Question:Why are pilot tests important to Lean Six Sigma teams?

A

They are excellent ways to define problems

B

They are important techniques to evaluate potential designs and improvements

C

They can save time and money during root cause analysis

D

They demonstrate important steps for using control charts

7. Question:Response plans help us

A

Fine tune the process

B

Hold the gain

C

Align with the new process

D

Involve people

 

8. Question:What is the fundamental principle of TRIZ?

A

Innovative problem solving through trial and error

B

A structured innovative approach that uses solutions regardless of industry

C

A structured approach to brainstorming

D

None of the above

 

9. Question:A Kaizen event is a three-to-five-day event where Lean Leaders work with teams to get results  and eliminate waste. The most important and time-consuming portion of any Kaizen is_________________.

A

Value Stream Mapping

B

Takt time calculations

C

Pre- and post-picture taking

D

Pre-work

 

  10. Question:In DMADV, robustness, simplicity and flexibility are all components of

A

Workflow design

B

Design steps

C

Planning and testing the design

D

Steps in validating the design

11.Question:One benefit of revision plans includes

A

Development of triggers

B

Development of dashboards

C

Fine tuning the process

D

Utilize SPC

12. Question:Action plans, problem prevention, and process dashboards are components of

A

Revision plans

B

Response plans

C

Both A and B

D

Control plans

 

13. Question:_____________________ is a tool used to understand processes that cross functional  boundaries while documenting what happens in the current state through visual depiction and  multiple calculations.

A

Process Mapping

B

Value Stream Mapping

C

House of Quality

D

Fishbone Diagram

 

14. Question:Critical factors of Value Stream Mapping include

A

Exclusion of people outside the team

B

Going right to software in order to execute Value Stream Mapping

C

Practicing calculating Takt Time prior to starting the value stream

D

Keeping the start and end points fluid

 

15. Question:There are many components of a Kaizen event. Compared to other working sessions, a  Kaizen has some tools that differentiate it from other events. Two of those components are

A

Pre-work and post-work

B

Try-storming and 5 S

C

Value Stream Mapping and defect calculation

D

WWWW and structure


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