You are the CEO of Acme Hospital, a
small rural facility. On your staff, there is a physician (OB-GYN), Dr. Thomas
Cole, with whom you have been having some problems. Dr. Cole:
- does not finish his morning rounds on a regular basis
- does not attend medical staff meetings
- often very late in arriving to deliver babies
- most of the time, the nurses on duty in the delivery
room deliver the majority of Dr. Cole’s babies
You know that these issues must be
addressed but there are other connecting problems.
- First, Dr. Cole is the son of Dr. Frederick Cole who
just retired after 55 years of service with Acme Hospital.
- “Dr. Fred” was much beloved among hospital staff and
before he left, he used his charm and status to make certain staff members
(you were not one) promise to help and to protect his son, the younger
You know that when you begin raising
these issues there will likely be resistance to take any action.
Please discuss the following:
What are the possible liability issues that the younger Dr. Cole is
exposing the facility to?
How would you manage the staff that promised to help the younger Dr.
Would you approach the elder Dr. Cole? Why or why not?
· Is this a problem that
can be “fixed”? If so, how can it be fixed? Are you willing to give the younger
Dr. Cole the time to “fix” the issues as the CEO?