Katie Posh runs an upscale nail salon. Management homework help

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Fpebapr

Business Finance

Description

Katie Posh runs an upscale nail salon.The service process includes five activities that 

are conducted in the sequence described below.(The time required for each activity is shown in parentheses):

Activity1: Welcome guest.(1minute)

Activity2: Clip and file nails.(3minutes)

Activity3:Paint.(5minutes)

Activity4: Dry.(10minutes)

Activity5:Checkout thecustomer.(4minutes)

Three servers(S1,S2,andS3)offer the services in worker-­-paced line.The assignment of tasks to servers is the following:

S1 does Activity1.

S2 does Activities 2 and 3.

S3 does Activities 4 and 5.

The drying process does not require server3’s constant attention; she/he needs to only escort the customer to the salon’s drying chair (equipped with fans for drying). 

The time to do this is negligible.There exists only one drying chair in the salon.

PN1.Which resource is the bottleneck of the process?

PN2.What is the utilization ofserver2? Assume that there is unlimited demand and that 

The process only admits customers at the rate of the bottleneck.

PN3. What is the average labor utilization of the servers? Assume that there is unlimited demand and that the process only admits customers at the rate of the bottleneck.

PN4. Assume wage rate of $12 per hour.What are the direct labor costs for one customer?


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Explanation & Answer

Dear Scronce,Please find enclosed a doc file with the resource management program of Katie Posh's nail salon and the answers to the different questions.

Running head: KATIE POSH’S NAIL SALON

1

KATIE POSH'S NAIL SALON
(NAME)
(COURSE)
(DATE)

KATIE POSH’S NAIL SALON

2

Background
The aim of the present report is to evaluate the allocation of resources in Katie Posh’s
nail salon to identify possible ways of improving the resource management. According to the
data we have available, a customer to the nail salon is attended by three different subjects (S1, S2
and S3) that take care for welcoming him, clipping, filing and painting his nails and checking
him out. Additiona...


Anonymous
I was struggling with this subject, and this helped me a ton!

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