Strategy for General Manager at a Hotel
Question Description
Leader and Manager
The role of hospitality leaders and managers differ, but are sometimes intertwined. If you were the new general manager of a large hotel such as the Ritz Carlton, what type of leader/manager would you be? Why do you think this type would be most effective?
Strategy
Planning gives managers/leaders direction and involves strategic management of processes for long-term sustainability, which are based on goals and objectives. View the video Upsizing in a Downturn. Explain the Starwood CEO’s strategy in opening new hotels during the economic downturn and the effects of globalization on this strategy. Do you think this reasoning is sound? Do you see any risks or drawbacks to this strategy? What would you do if you were the CEO of Starwood?
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