IT security

timer Asked: Nov 4th, 2016

Question description

Paper revision

1 Overall the information that you provided was appropriate. However, since the responses were very brief - there was information lacking. Please see my comments. If you would like to discuss the feedback, let me know so I can further expand on my thoughts. Name: Course: How would a biometric system would help protect the café and its customers Biometric Payment System A Biometric Payment System requires the use of finger prints as a tool for recognition and access even though there has been new developments in the field to incorporate retina and voice recognition tool which are under consideration. These recent developments are likely to face (phase) out the plastic cards used in Biometric payment system since the use of voice or fingerprints seem to be more secure and convenient. A biometric identifier is able to recognize the individual making a transaction at the point of sale, the payment made electronically is still charged to the customer’s account or his relevant credit card thus the identifier replaces the cards used Kumar, D., & Ryu, Y. (2009). The figures below are examples of a biometric payment system. Need to broaden response. This response lacks content focusing on “HOW” biometrics would protect the Café and Customers. The text book is a good resource, however, online resources provide some very good information regarding Biometric payment processes, the value and benefit, issues, concerns, and so on. 2 Advantages for the café A biometric payment system can be of advantage to a business like a café in that customers’ security is a major concern to such a business. The system has capability to deter fraud and protect café owners and customers against theft of their identity. This is facilitated by use of fingerprints for recognition as opposed to use of written signatures or pin numbers that are likely to be stolen through password sniffing, forging or even hacking by use of software’s. Use of a Biometric payment system cushions the user against such stealing techniques. The personal information of users is highly secured and out of access by fraudsters who might be skimming to make a move.(?) This is a way that can be used by the café to boost customer loyalty since their information is not handwritten on any documents that may be acquired by fraudsters. (Not sure if this is a validate statement. Do you have any supporting information?) Generally a biometric payment system would create the safest environment to conduct business between the café and customers and reduces the risk involved with carrying around cash money. The comments that you provided are appropriate. However, you need to expand and justify your key points. For instance, can biometric payment lower cost of transactions, what part of transaction or data have enhanced security, customer does not need to carry credit cards or wallet, and so on. Response was too brief and lacked detail / supporting discussions. Implementing such a payment system is likely to guarantee the firm protection and total security against fraudsters. This system involves use of scanned fingerprints and recognizable 3 voices, hence it is impossible to imitate or forge these techniques making it impossible to breach the café’s system. This biometric payment system ensures total security (one biometric POS device/scanner does not ensure “total security) of the café and customers since no party is needed to move around with plastic money or physical cash which might pose a risk of attacks or even raise flags to skimming fraudsters. The hustle involved with giving customers change and trying to physically count cash is reduced and replaced by simple one touch clicks that can easily authenticate transactions thus saving time for the café and convenience to the huge number of customers. Response needs content improvement and better clarification of key points. Some information is a repeat of previous content. What issues and concerns would you have if you decided to deploy the biometric payment system? If you audit the transaction costs involved in processing of transactions using the convectional techniques, it will cost a lot more compared to the biometric payment system which might be effective by cutting the transaction cost by half and save the company a lot of money. The big question is the new technology worth the investment at this time? Customers too will enjoy the advantage of paying less transaction costs which will guarantee loyalty to the café in the long run. This system has capability of automating recipes in the café (please explain…this does not make sense) in that it is easier for customers to choose what exactly they need thus reducing too much paper work and menu decorations on café walls. It is easier to update electronic menus faster compared to one stuck on café walls. Thus it will also not be easy to alter the menus once they are in the database thus only authorized personnel has rights hence customers can never miss items on grounds of memory loss or the café will not be involved in daily update of the café menus. Is this a concern and/or issue….the flow of your needs improvement. The deployment of the biometric payment system is not a day implementation program with the hope of total efficiency on its first week of operation. What will concern me as the implementation manager is as to what effect the program might have on the morale of workers in the café, will they be able to embrace change in good time, and will the implementation be costly and time consuming? These are reasonable items. However, employee morale is not a significant issues. What strategies to put in place in case the system 4 turns out to be confusing, and after how long can I assure stakeholders that the business has picked up due to implementation of the Biometric payment system. A major concern too would be do I have the available experts to assist implement the system and if yes, how much will that cost the café? Will customers subscribe to this program? There are a number of other (more rationale) concerns. Here are a couple top concerns:  Cost or ROI. This is a rather costly technology. Is the investment appropriate for the Café at this stage in their technology transistion….and why?  Customer acceptance: Will customer accept being finger printed? How will first adaptors acceptance be encouraged?  Will have to operate/maintain multiple transaction processes. References Kumar, D., & Ryu, Y. (2009). A brief introduction of biometrics and fingerprint payment technology. International Journal of advanced science and Technology, 4, 25-38. 5 Principals That Guides ThePeoplesBehavior Information (n.d.). Retrieved from

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