30 question test multiple choice

timer Asked: Nov 6th, 2016

Question description

select the right answers. 2 hour limit

1 Pragmatic leaders  articulate a vision of confidence.  appeal to shared values.  have expertise and commitment.  appeal to emotions. 2 Job dissatisfaction and antagonistic relationships with coworkers predict a variety of behaviors organizations find undesirable, including unionization attempts, substance abuse, undue socializing, and tardiness. These behaviors are indicators of a broader syndrome called  positivity offset.  cognitive dissonance.  rotten apple syndrome.  employee withdrawal. 3 According to the job characteristics model, autonomy is defined as the degree to which  a job requires completion of a whole and identifiable piece of work.  a job generates direct and clear information about performance.  a job provides the worker freedom, independence, and discretion.  a job has an impact on the lives or work of other people. 4 ________ occurs when people within organizations use whatever influence they can to taint the facts to support their goals and interests.  Illegitimate political behavior  Legitimate political behavior  Politicking  Sabotage 5 Which of the following is true of the baby boomer generation?  They lead lives shaped mainly by globalization.  They give high importance to achievement and material success.  They are more questioning and entrepreneurial than the other generations.  They give the highest importance to flexibility and life options. 6 Determining if a strategy will be effective within its respective business environment and still be competitive could be determined by completing a(n) ________ test.  feasibility  consistency  consonance  advantage 7 Which of the following represents the acceptable standards of behavior within a group that are shared by the group’s members?  Norms  Goals  Cliques  Status 8 Which of the following is the first step in the negotiation process?  Preparation and planning  Definition of ground rules  Clarification and justification  Bargaining and problem solving 9 During an annual review, Michel Godfrey made the following assertion: “When I look at myself and my performance, I see that what I have achieved is outstanding and something no one in the organization has the capacity to undertake. Surprisingly, it has not won me the admiration of my colleagues like it should have. I also believe that I do not just deserve a raise, but need one, since without me, let’s face it, the place would simply fall apart.” Which of the following personality traits best describes Michel’s personality?  Monasticism  Stoicism  Narcissism  Minimalism 10 The concept that some leadership attributes will work in some situations but not in others can be described by the  contingency theory.  tactical theory.  behavioral theory.  leadership effectiveness theory. 11 Which of the following statements is most likely to be true about differences between men and women in relation to emotional reactions?  Men display positive emotions more frequently than women.  Women tend to hold onto emotions longer than men.  Women express anger more frequently than men.  Men experience emotions more intensely than women. 12 Adoration of a charismatic leader by followers can lead to  difficulty in developing a successor.  limiting suggestions of fixes and improvements.  greater understanding of the company mission.  a competitive work environment. 13 A leadership theory that describes leadership functions applicable to some situations but not others is called  universal.  contingency.  descriptive.  prescriptive. 14 Which of the following statements is true with regard to the effectiveness of tactics?  Soft tactics are less effective than hard tactics when used individually.  The combination of a soft tactic with reasonable persuasion is more effective than a combination of two hard tactics.  Individuals from collectivist cultures are typically more likely to use soft tactics that reflect personal power.  All tactics are equally effective with regard to upward influence. The combination of a soft tactic with reasonable persuasion is more effective than a combination of two hard tactics. 15 Which of the following statements is true regarding a matrix structure?  It avoids duplication of activities.  It reduces ambiguity about who reports to whom.  It cannot achieve economies of scale.  It breaks the unity-of-command concept. 16 Organizational momentum ________________.  is always an advantage in seeking organizational change  increases with the implementation of new programs  is not promoted by stability within the organization  can benefit or inhibit an organization 17 Which of the following steps can be taken by a manager to minimize groupthink?  Asking the group members to first focus on the positives of an alternative rather than the negatives  Seeking input from employees before the group leader presents his opinions  Preventing all team members from engaging in a critical evaluation of ideas at the beginning  Encouraging group leaders to develop a stronger sense of group identity 18 Which of the following actions best represents Kelly’s high job involvement?  Kelly actively takes part in team activities and proactively takes up additional job responsibilities.  Kelly always complains about her work to her colleagues.  Kelly wants to continue working for the organization because many of her college friends are working there.  Kelly shares the organization’s vision of supporting renewable energy. 19 Some studies indicate the best approach for transformational change may have the chief executive officer create an atmosphere for change  but carefully set limits for the program.  and establish a reward system.  and begin establishing a vision.  but let others decide how to initiate change. 20 In order to make their firm a learning organization, managers should  penalize mistakes.  increase the degree of departmentalization.  avoid the use of cross-functional teams.  reinforce interdependence and reduce boundaries. 21 You manage a department of four employees. You have identified that Joe has a high need for achievement. Mary has a high need for power, and Tim has a high need for affiliation. Sarah scored high on the need for power and low on the need for affiliation. Which of these four employees is most suitable for handling your responsibilities when you are on vacation?  Tim  Mary  Joe  Sarah 22 Low-context cultures primarily rely on ________ in communicating with others.  status differences  situational cues  spoken and written words  formal titles 23 Central to managing a successful organizational strategy implementation are/is  tracking progress.  competitive teams.  formal models of implementation.  coalition management. 24 ________ refers to an individual’s belief that he or she is capable of performing a task.  Affect intensity  Emotional contagion  Self-efficacy  Self-determination 25 The ultimate source of an organization’s culture is  its top management.  its environment.  the country in which the organization operates.  its founders. 26 The best leadership theories to describe and explain effective leadership in teams with interactive members are  integrated theories.  group theories.  dyadic theories.  multi-level theories 27 The degree to which a turbulent environment impacts operations within an organization is known as  organic.  complexity.  capacity.  volatility 28 Which of the following is a desirable strategy for managers aiming to reduce the negative consequences of rumors?  Initiating disciplinary action against the employee who started the rumor  Encouraging employees to communicate their concerns and suggestions  Refusing to comment on issues that appear to be controversial and unfair  Creating a more informal communication environment at the workplace 29 Which of the following dimensions of the Big Five Model indicates a person’s ability to withstand stress?  Emotional stability  Agreeableness  Openness to experience  Extroversion 30 Dortix is a manufacturing company. At the end of every quarter, the total production of each department is calculated, compared with the predetermined targets, and the rewards for each set of divisional employees is determined this way. Dortix uses a ________ plan to incentivize its employees.  modular  gainsharing  profit-sharing  core-plus

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