Discussion Topics:

timer Asked: Nov 13th, 2016

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Discussion Topics:

Topic 1: Read the Case: “To Open or Not to Open – That is the Question” on page 217 of the digital book and answer the five questions that follow it.

Topic 2: See In Practice: A Negative Emotional Spiral in Hospital Human Resources (p. 207 in your digital book). Imagine that you are Ryan, Mary’s supervisor. Had Mary confronted you in the manner that she did Ryan, how would you have handled the situation? Have you ever been in a similar situation as an employee or as a supervisor? How was it handled?


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