are a recently appointed consultant with your chosen organization.
Choose a department of your choice or one you are currently working for
and complete the following tasks in seven pages.
LO2: Be able to develop plans for own area of responsibility to implement operational plans
Write objectives which are specific, measurable, achievable, realistic
and time- based to align people and other resources in an effective
and efficient way.
2.1 - Design plans which promote goals and objectives for own area of responsibilities
Implement appropriate systems to achieve objectives in the most
efficient way, on-time, on-budget and meeting organizational standards
2.4 - Carry out work activities to meet the operational plan through effective monitoring and control
LO3: Be able to monitor appropriate systems to improve organisational performance
designing plans and objectives your team now has to design and monitor
systems for your relevant departments/areas of business.
3.1 -Design systems to manage and monitor quality standards specified by your department
3.2 - Demonstrate a quality culture to ensure continuous monitoring, evaluation and development of the process
3.3 - Recommend improvements which align with the organizations objectives and goals and which result in improvements
3.4 - Report on the wider implications of proposed changes within the organisation/department
Guidelines for Task 2
2.2 – Choose
an organization and department of work. For your chosen department
write two objectives within the limitations of the department and which
align with the corporate objectives
Design a plan on how to achieve the objectives. Include market
research, product development, customers, time management, risk and
2.3 – Include an implementation plan to
achieve the objectives on-time and on-budget including work based
structure and a Gantt chart
2.4 - Provide
details on how the activities will be carried out by providing details
on meeting product and service specifications and standards, meeting
quality, meeting quantity, meeting time, meeting budget, coordinating
activities and statistical process control
3.1 – Explain TQM and what quality systems can be implemented in your plan that will assist you in achieving your objectives.
3.2 – Provide information on how your department will monitor, evaluate and develop the quality process
3.3 - Recommend a change within your department (ensure that it meets objectives). What is the result of this change?
- How will the change undertaken in 3.3 impact on the stakeholders
(shareholders, members, employees, customers, suppliers, and