quality management

User Generated

arinru0609

Health Medical

Description

8-10 written pages, excluding cover page, abstract page, and reference page

For this project, you are tasked with developing a change management plan that will be designed to improve quality in an acute care hospital in your community. This hospital has a poor Healthcare Effectiveness Data and Information Set (HEDIS) and ORYX quality metrics, and low patient satisfaction. Further, government regulations and Joint Commission accreditation standards are not being met. Financial ruin seems imminent. When constructing your plan, conduct research using peer-reviewed sources to determine the following:

  • Identify goals and objectives that are expected to be met.
  • Provide an overview of HEDIS and ORYX measures, and describe the importance of those measures to the hospital and how the hospital can improve metrics in both measures.
  • Discuss the role that patient satisfaction plays in reimbursement and how you propose to improve patient satisfaction in the hospital.
  • Determine communication approaches for change management among clinicians and nonclinicians throughout the organization.
  • Identify and explain the quality improvement and evaluation method(s) that will be utilized to determine the progress of the change management plan.
  • Use the U.S. Department of Health and Human Services module to develop a quality improvement plan as a guide for your assignment.

Note: Use APA style to cite at least 8 scholarly sources from the last 5 years

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Explanation & Answer

Here you go. In case of any further inputs, please let me know.All the best!I appreciate working with you!

Running head: QUALITY MANAGEMENT

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Quality Management
Name
Course
Tutor
Date

QUALITY MANAGEMENT

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Abstract
It is essential to have a change management scheme as it acts as a remedy for the exhibition of
poor performance by any given entity. For that reason, when related to an acute health care
amenity, there is the need for the plan if the hospital has been exhibiting a poor performance or
they either want to enhance their patient satisfaction. Other calling factors include the
enhancement of healthcare quality as well as the gaining of recognition by the public. Thus, this
article becomes a useful research as it provides the background on the essence of adopting a
management scheme in such a case. Furthermore, the paper provides a clear outline of the
objectives, mission, and goals of an acute care amenity with relation to the management remedy.
The section is characterized by the definition of the ORYX and HEDIS measures which play a
crucial role in the identification of the performance degree of the given organization. It is in this
paper that the researcher can develop sufficient knowledge on the ways by which they can
employ to satisfy legislative and joint commission accreditation provisions.

QUALITY MANAGEMENT

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Quality Management

Introduction
Notably, a change management scheme is known to be among the best remedies that any
given organization can employ in the bid to raise their information systems as well as the overall
performance levels. The elements that can be improved include the entity’s reputation, growth in
the competitive market and their workforce potential. Many healthcare organizations, as well as
other reputable business ventures, have consequently embraced the trends in the management of
human resource within their firms, a condition that has seen them increase their efficiency,
therefore, leading to their overall thrive in the business world. What is more intriguing is that the
HRM initiative has elevated towards the achievement of a talented workforce with the capability
to make crucial decisions about the administration of the entire venture that is vital to the
successful execution of the managerial plan (Goetsch & Davis, 2014).
Therefore, in the elevation of the article, the relevant enterprise is an acute care medical
amenity consequently faced with a series of predicaments that need to be overcome for it to run
successfully and hence realize its objectives. Such problems include a poor patient satisfaction
and poor efficiency in storing relevant files. There has been a common condition of acute care
hospitals failing to meet the standards set by the government as well as the joint commission
accreditation provisions. Moreover, the field has also been faced with the issue of financial
crisis, and thus there is an urgent need for the problems to be addressed, failure to which the
results could be catastrophic. Therefore, this paper comes up with an efficient scheme that could
be handy for quality improvement in the acute care amenity so that it could be of optimum
benefit to the society as a whole (Carmichael, Jassar & Nguyen, 2016).

QUALITY MANAGEMENT

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The administrative modification strategy within the critical care field has its basic
framework as the discussion of the anticipated goals within the premises. In the same direction,
the article also incorporates the ORYX and the HEDIS elements or rather decrees with their
relative importance to the entity. Supernumerary, the paper also discusses the scope of patient
satisfaction, its contributions to reimbursement and the significant enhancement to caring for the
appropriate patients. The breakdown results in the discussion of other crucial elements such as
the communicative strategies towards management and evaluation as well as quality
...


Anonymous
Really useful study material!

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