Interview an executive project steering committee member, sponsor or project manager of a significant project initiative at a company of your choice. Focus the interview on the use and value of project measures and metrics beyond the triple constraints. The interview should focus on what metrics are typically used by the company in their project monitoring, quality plan, customer satisfaction, and alignment to business goals and strategy. Also, explore the success – or lack of success – that has been experienced by the company in using these metrics, and any areas for potential improvement.
Because it can take a good deal of time to find a willing interviewee and schedule this interview, an early start to the assignment is advised. Students are also advised to plan for the interview in advance with some prepared questions to take full advantage of the time they provide. Suggestions of interview questions are provided by the instructor.
Students will write an APA-formatted 6 to 8 page paper, plus title page, abstract, and references page(s). In the paper, the student should examine how effectively the project measured success beyond the triple constraints such as quality measures, customer satisfaction, alignment with business goals. Based on analysis, document lessons learned and/or make recommendations for potential improvements for future projects. The interview questions and answers can be attached as part of the appendix of the paper.