Competency Explain innovative systems and distribution of technology to enhance the quality of healthcare delivery and patient safety. Scenario You are a nursing supervisor at a private, critical access hospital offering a variety of clinical care and hospital services to the community. As part of this role, you conduct weekly patient satisfaction phone calls and create patient satisfaction improvement plans for the weekly leadership meetings for any patient concerns. You just completed a disheartening phone call with a geriatric patient, named Mabel, who had a six-day hospital stay following a diagnosis of pneumonia. Mabel started the call sharing that fifteen years ago, she was hospitalized with pneumonia at your hospital but was very pleased with her first stay.healthcare industry Unfortunately, this hospital stay presented a lot of challenges for her. She shared she had to stay an extra night because the doctor never showed to sign discharge papers, the pharmacy was closed overnight so her prescriptions weren’t ready, and she still has not received a bill which had to be mailed because the computer system was shut down for maintenance when she called to inquire. She continued to share that she was provided access instructions for an online portal to view her records, but the link does not work and the user ID and password she was promised would be in the discharge paperwork was nowhere to be found. You are preparing for the weekly leadership meeting and have a patient satisfaction improvement plan share in response to Mabel’s feedback about her hospital stay. In addition, each leader has to come prepared to discuss two innovative technologies they feel would improve patient safety. They are looking at the next fiscal year and want to budget for the integration of two new innovations. Instructions Create an improvement plan including an outline for two proposed innovative healthcare technologies on a Word document including: Identify all of Mabel’s hospital stay concerns and describe how the failure of technology impacted Mabel’s healthcare delivery. Describe two innovative technologies you would recommend to improve client experience, such as Mabel’s and describe how you would evaluate the impact of these technologies. Identify evidence from the literature to support how each technology had a positive impact on client safety. Do not use 1st person in scholarly writing. Use 3rd person only. APA format. Formal style reflected throughout the document, including no spelling, grammar, or APA format errors present. Adequate references with adequate in text citation. Please do this assignment using only research published within the past 5 years. Plagiarism free

Overview – Assessment 4 – MSN-FP6218 Develop and record a 10–15-slide, asynchronous, audiovisual presentation for policymakers, soliciting resource and policy support for the community health care system change you proposed in the previous assessment. Note: This assessment builds upon the work you completed in the previous assessment. Therefore, complete the assessments in the order in which they are presented. Nurse leaders must be able to make effective financial and policy decisions. Equally important is the ability to communicate their vision for change to policymakers and provide objective, evidence-based support for their position with respect to the regulatory, political, social, ethical, legal, and financial aspects of systemic change. This assessment provides an opportunity to develop a presentation aimed at soliciting resource and policy support for the community health care change you proposed in Assessment 3. By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: Competency 1: Identify the challenges and opportunities facing health care. Explain why proposed changes to a health care system require policy and financial support to ensure positive, systemic change and to overcome present challenges. Competency 2: Compare the effects of different health care finance models and policy frameworks on resources and patient outcomes. Provide broad budget estimates to fund specific capital or human resource outlays that are important to the success of a proposed change. Competency 3: Evaluate the positive and negative influences of leaders on health care processes and outcomes. Assess the potential future for wellness, health, and improved overall care and the role of visionary leaders in achieving the desired goals. Cultivate stakeholder interest in and support for the proposed changes to a community health care system. Competency 4: Develop proactive strategies to change the culture of the organization by incorporating evidence-based practices. Provide compelling evidence that proposed changes to a health care system will produce the intended outcomes. Outline a plan for leading transformational, evidence-based change in an organization. Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style consistent with applicable organizational, professional, and scholarly standards. Develop slides that augment a multimedia presentation. Argue persuasively to obtain policy and financial support from policymakers for a proposed community health care change. Support assertions, arguments, propositions, and conclusions with relevant and credible evidence. Resources Required Resources MSN Program Journey Please review this guide for your degree program. It can help you stay on track for your practice immersion experience, so you may wish to bookmark it for later reference. MSN Program Journey. Suggested Resources The resources provided here are optional. You may use other resources of your choice to prepare for this assessment; however, you will need to ensure that they are appropriate, credible, and valid. The MSN6218 – Leading the Future of Health Care Library Guide can help direct your research, and the Supplemental Resources and Research Resources, both linked from the left navigation menu in your courseroom, provide additional resources to help support you. Leadership Delmatoff, J., & Lazarus, I. R. (2014). The most effective leadership style for the new landscape of healthcare. Journal of Healthcare Management, 59(4), 245–249. Argues for adopting a leadership style based on emotional and behavioral intelligence to effectively overcome resistance to change and foster a supportive organizational culture that is focused on shared success. Jessie, A. T. (2017). Transformational leadership in organizational redesign. AAACN Viewpoint, 39(2), 14–15. Addresses the leadership skills needed to complete and sustain projects of any size and argues for the importance of transformational leadership in ensuring success. Finance and Regulation How to succeed in the changing healthcare marketplace. (2017). Hospital Case Management, 25(2), 17–20. Addresses the need for case managers and leaders to adapt to a health care marketplace shifting toward reimbursement models based on the quality of patient care. Liaropoulos, L., & Goranitis, I. (2015). Health care financing and the sustainability of health systems. International Journal for Equity in Health, 14. This article examines the sustainability of health care systems as health care cannot be delivered without funding. Loria, K. (2017). The regulatory challenges of population health management. For the Record (Great Valley Publishing Company, Inc.), 29(1), 18–21. Evidence-Based Practice Melnyk, B. M., Gallagher-Ford, L., Long, L. E., & Fineout-Overholt, E. (2014). The establishment of evidence-based practice competencies for practicing registered nurses and advanced practice nurses in real-world clinical settings: Proficiencies to improve healthcare quality, reliability, patient outcomes, and costs. Worldviews on Evidence-Based Nursing, 11(1), 5–15. A study aimed at establishing evidence-based practice competencies for practicing RNs and APNs. Melnyk, B. M., & Gallagher-Ford, L. (2014). Evidence-based practice as mission critical for healthcare quality and safety: A disconnect for many nurse executives. Worldviews on Evidence-Based Nursing, 11(3), 145–146. An editorial addressing evidence-based practice as the key to achieving the Triple Aim in health care and the nurse executive's role in supporting and adopting evidence-based practice in health care settings. Population Health and Wellness This resource will serve as a useful guide when examining the potential future for wellness, health, and improved overall care. Office of Disease Prevention and Health Promotion. (n.d.). HealthyPeople.gov. Retrieved from https://www.healthypeople.gov/ Presentations The following resources can help you create and deliver more effective presentations, whether you choose to use PowerPoint or other presentation software. Professional Presentation Guidelines [PPTX]. Microsoft Office Software. This website includes tip sheets and tutorials for Microsoft PowerPoint. Capella University Library: PowerPoint Presentations. This library guide provides links to PowerPoint and other presentation software resources. Conquering Death by PowerPoint: The Seven Rules of Proper Visual Design. A video primer on presentation design. Approximate run time: 45:00. Creating a Presentation: A Guide to Writing and Speaking. This video addresses the primary areas involved in creating effective audiovisual presentations. You can return to this resource throughout the process of creating your presentation to view the tutorial appropriate for you at each stage. Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations. Scholarly Writing and APA Style Use the following resources to improve your writing skills and for finding answers to specific questions. Academic Honesty & APA Style and Formatting. APA Style Paper Tutorial [DOCX]. APA Module. Introduction to the Writing Center. Library Research Use the following resources to help with any required or self-directed research you do to support your coursework. Capella University Library. Library Research and Information Literacy Skills. Nursing Masters (MSN) Research Guide. Guiding Questions and ePortfolio Guiding Questions: Advocating for Lasting Change [DOCX]. This document includes questions to consider and additional guidance for successfully completing the assessment. ePortfolio. Online ePortfolio Guidelines [PDF]. Assessment Instructions Note: The work you complete in this assessment is based on the work you complete in Assessments 2 and 3. Therefore, complete Assessments 2, 3, and 4 in the order in which they are presented. Preparation The executive leaders at Vila Health accepted your change proposal and would like to move it forward. However, lasting change in a volatile regulatory and policy environment will require adequate funding and support from the applicable governing body or regulatory agency. Consequently, you have been asked to present the proposed change to policymakers to seek their support and funding for the change as an established policy for the organization and community. To prepare for this assessment, you are encouraged to begin thinking about funding and securing policy support for lasting change. In addition, you may wish to: Review the assessment requirements and scoring guide to ensure that you understand the work you will be asked to complete. Review the Guiding Questions: Advocating for Lasting Change document linked in the Resources of this assessment, which includes questions to consider and additional guidance on how to successfully complete the assessment. Be sure that your audiovisual equipment works and that you know how to record and upload your presentation. Note: Remember that you can submit all or a portion of your draft presentation to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24–48 hours for receiving feedback. AUDIOVISUAL EQUIPMENT SETUP AND TESTING It is a good idea to check that your recording hardware and software is working properly and that you are familiar with its use as you will make a video recording of your presentation. You may use Kaltura Media or other technology of your choice for your video recording. If using Kaltura Media, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom. You may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect to use an application other than PowerPoint, check with your faculty to avoid potential file compatibility issues. Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations. Requirements Develop and record a video presentation for policymakers from the appropriate governing body or regulatory agency requesting policy and financial support for your proposed change. Draw on your work in the previous assessments and consolidate lessons learned. The presentation requirements outlined below correspond to the grading criteria in the scoring guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Advocating for Lasting Change document provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for the presentation format, length, and for citing supporting evidence. Explain why proposed changes to a health care system require policy and financial support to ensure positive, systemic change and to overcome present challenges. Provide compelling evidence that proposed changes to a health care system will produce the intended outcomes. Provide broad budget estimates to fund specific capital or human resource outlays that are important to the success of a proposed change. Outline a plan for leading transformational, evidence-based change in an organization. Assess the potential future for wellness, health, and improved overall care and the role of visionary leaders in achieving the desired goals. As a guide, explore the website of HealthyPeople.gov, linked in the Resources of this assessment. Cultivate stakeholder interest in and support for the proposed changes to a community health care system. Develop slides that augment a multimedia presentation. Argue persuasively to obtain policy and financial support from policymakers for a proposed community health care change. Support assertions, arguments, propositions, and conclusions with relevant and credible evidence. Presentation Format and Length Remember, you may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect to use an application other than PowerPoint, check with your faculty to avoid potential file compatibility issues. Your slide deck should consist of 10–15 slides, not including the title, questions, and references slides. Use the speaker's notes section of each slide to develop your talking points and cite your sources, as appropriate. Be sure that your slide deck includes the following slides: Note: Your slide titles will depend on your choice of community and the specific content of your change proposal. Title slide. Title or name of your project (main focus of your change proposal). Subtitle (optional), which could include Jordan or Armitage, if not part of the title. Your name. Date. Course number and title. Introduction. Identify the stakeholders to whom you are presenting. Social determinants affecting health in the community (may need more than one slide). Synopsis of the windshield survey and environmental analysis findings. Identify the positive aspects of the community. Identify opportunities for improvement. Although your change proposal addresses these opportunities, avoid phrasing them as negatives. Your change proposal—briefly outlined (may need more than one slide). Benefits of the change to the community and stakeholders. Challenges or concerns. Address the implications for the community and organizational stakeholders, if these opportunities are not addressed. Funding (may need more than one slide). Include the financial implications for the community and organizational stakeholders. Specify your funding needs (how much and for what)? Community health implications (may need more than one slide). Explain how the proposed change will improve the health of the community. Address both direct or indirect benefits, as applicable. Conclusion. Summarize key points. Be sure to thank your audience for their time and consideration of your proposal. Questions. Add a slide to prompt questions from the audience. References (at the end of your presentation). Supporting Evidence Cite 3–5 credible sources from peer-reviewed journals or professional industry publications to support your presentation. Additional Requirements Upload your video presentation and attach the presentation slides, with speaker notes. See Using Kaltura for more information about uploading media. You may submit the assessment only once, so be sure that the assessment deliverables are included before submitting your assessment. Proofread your slides to minimize errors that could distract the audience and make it more difficult to focus on the substance of your presentation.