MPM357 Project Performance and Quality Assurance Name of Your Project Your Name April 23, 2017 Table of Contents Week 1: Project Outline ................................................................................................................................ 3 Week 1: Organizational Readiness for Quality Management ....................................................................... 4 Week 1: Quality Systems Analysis................................................................................................................ 5 Week 2: Quality Dimensions and Criteria .................................................................................................... 6 Week 3: Quality Process Improvement Tools and Techniques.................................................................... 7 Week 4: Quality Performance Monitoring and Control ............................................................................... 8 Week 5: Three Levels of Quality Management ............................................................................................ 9 Week 5: Quality Performance Communication Plan ................................................................................. 10 Week 1: Project Outline Week 1: Organizational Readiness for Quality Management Week 1: Quality Systems Analysis Week 2: Quality Dimensions and Criteria Week 3: Quality Process Improvement Tools and Techniques Week 4: Quality Performance Monitoring and Control Week 5: Three Levels of Quality Management Week 5: Quality Performance Communication Plan Type: Individual Project Unit: Quality Assurance Principles Due Date: Wed, Grading Type: Numeric Points Possible: 100 Points Earned: 0 Deliverable Length: Word document of 10 pages (including empty sections), 600–900 words View objectives for this assignment Assignment Description Overview As you have already learned in your Discussion Board this week, quality assurance in any project might be the most important but overlooked aspect of a project. Lack of quality management, however, can cause an entire project to fail if the final project deliverables do not meet customer expectations and standards. Implementing quality assurance throughout the project improves overall performance of tasks and minimizes the risk of nonacceptance at the end of the project. In this course, you are asked to develop a Quality Management Integration Plan that allows you to select and integrate quality management tools, models, and techniques in the overall performance of the project. You will select a project that you may have developed in a previous class or a known project in an organization to create this plan for. Throughout this course, you will be working on developing several components of final Key Assignment. Additional information and the deliverables for each Individual Project will be provided in the assignment description for this project. In this first Individual Project, you are asked to develop the outline of the sections that will be included in the Quality Management Integration Plan document and a draft of a proposal to submit to your instructor. The other information you will include is a high-level description of the project that you will be developing a quality implementation strategy for. You will also be setting up the Final Key Assignment outline that you will add to each week. The combined Individual Project (IP) assignments will be your final Key Assignment deliverable. Project Selection The first step will be to select a project that you to develop a Quality Management Integration Plan for. This project will be used as the basis for each of the assignments throughout the course and should conform to the following guidelines: 1. 2. Nontrivial: The selected project candidate should reflect a real-life project. Domain knowledge: You will be applying knowledge of this project to address assignments related to quality management, integration, and performance. Select a project that fits these requirements, and submit your proposal to your instructor before proceeding further with the assignments in the course. Approval should be sought within the first few days of the course. Your instructor will tell you how to submit this proposal and what notification will be given for project approval. Assignment Your first task in this process will be to select a project to use as the basis of your Key Assignment. You will also create the shell document for the final project Key Assignment document deliverable that you will be working on throughout the course. As you proceed through each project phase, you will add content to each section of the final document to progressively complete the final project delivery which is the Quality Management Integration Plan. The project deliverables are as follows: • • Submit the project proposal to your instructor for approval Quality Management Integration Plan o Use Word o Title page ▪ Course number and name ▪ Project name ▪ Your name ▪ Date o Table of Contents (TOC) ▪ Use an autogenerated TOC. ▪ This should be on a separate page. ▪ This should be a maximum of 3 levels deep. ▪ Be sure to update the fields of the TOC so that it is up-to-date before submitting your project. o Section Headings (create each heading on a new page with “TBD” as content, except for Week 1) ▪ Week 1: Project Outline ▪ Week 1: Organizational Readiness for Quality Management ▪ Week 1: Quality Systems Analysis ▪ Week 2: Quality Dimensions and Criteria ▪ Week 3: Quality Process Improvement Tools and Techniques ▪ Week 4: Quality Performance Monitoring and Control ▪ Week 5: Three Levels of Quality Management ▪ Week 5: Quality Performance Communication Plan Create the following sections for Week 1: • • • • Project Outline o Include a brief description of the project. o Describe the overall project deliverables. o Material can be taken from the approved proposal that you submitted to the instructor. This may serve as the draft for the proposal. o Be sure that this project is approved by the instructor. Organizational Readiness for Quality Management o Discuss which quality systems the organization employs today. o Discuss the organization's readiness to incorporate in the selected project. o Include additional support that might be required to incorporate quality management (e.g., a knowledgeable quality champion). Quality Systems Analysis o Discuss the pros and cons of at least 3 quality systems (e.g., ISO 9000, Six Sigma, plan-do-checkact or plan-do-study-act, capability maturity model integration [CMMI], organizational project management maturity model [OPM3], Malcolm Baldrige). o Identify which one or combination is most appropriate for this project, and discuss why. Name the document "LastName_FirstName_MPM357_IP1.doc." Type: Individual Project Unit: Key Quality Dimensions Due Date: Wed Grading Type: Numeric Points Possible: 100 Points Earned: 0 Deliverable Length: 600–1,200 words of new content View objectives for this assignment Assignment Description Assignment For this assignment, you will specify what the quality dimension is specific to the projects overall deliverable and the overall criteria that you will use to measure each of the quality dimensions that you researched in the Discussion Board. Your next task is to fill in the project relevant pieces of information in Columns 2 and 3 for each quality dimensions. For the compilation of your quality dimension criteria, you may use a matrix similar to the following table: Deliverables The overall project deliverables are the following: • • Update the Key Assignment Document title page with new date and document name. Update the previously completed sections based on the instructor's feedback. o Create Quality Dimensions and Criteria section, and add it to the Quality Management Integration Plan shell. ▪ Construct a matrix similar to the example. ▪ • Fill in Column 2 with refined information that you first explored in this week’s Discussion Board. ▪ Fill in Column 3 with how you will measure or determine how each of the dimensions has been satisfied. ▪ Column 4 is a placeholder for when the quality assurance tasks are performed. Name the document "LastName_FirstName_MPM357_IP2.doc." Type: Individual Project Unit: Tools, Models, and Techniques Due Date: Wed, Grading Type: Numeric Points Possible: 100 Points Earned: 0 Deliverable Length: 600–1,200 words of new content View objectives for this assignment Assignment Description Assignment For this assignment, you are expanding your focus of quality management by selecting 1 of the quality process improvement tools and techniques that you researched in the discussion board to incorporate in the Quality Management Integration Plan: • • Create the Quality Process Improvement Tools and Techniques section. o Identify which process improvement tool or technique you will included in your overall project plan. o Explain in detail how this will be implemented and what benefits or improvements you hope to achieve. o Discuss which processes will be impacted by the implementation of the tool or technique. o Include a sample artifact of how this will be implemented (e.g., a flow diagram or a Kanban card) Name the document "LastName_FirstName_MPM357_IP3.doc."
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