Accessibility Inspection in ​ Motor Vehicle Admin.​

Anonymous
timer Asked: Apr 27th, 2017

Question description

I will upload all the files you need to complete the Accessibility testing. I also attached a like for the website i wanted to be tested. All the requirements are on the files please check them out.

Motor Vehicle Admin. http://www.mva.maryland.gov/



NAME OF SITE: Maryland Library for the Blind Your name: Jonathan Lazar Screen reader/version used: JAWS 15 Paragraph Violation (Y/N) a b Y NA c NA d Y e NA f NA g NA h NA i NA j NA k NA l NA m Y n N o N p NA Time completed: Date completed: Browser used: # of violations? IE 11 Comments/locations of violations In line 451, the image "talkingbookcartrdige.jpg" does not have alt text, and in line 518, the image "DLDS/aun.png" does not 2 have alt text no video or audio Nothing is represented only by color the pulldown menu for the county library links, no longer works when you shut off the 1 CSS no imagemaps no imagemaps no tables are present in document no tables are present in document no frames present no flashing present no text only page no event there are handlers PDF andfound .doc files 2 present, but no link to one search box, fully accessible skip navigation is present there were no features that require a limited amount of time
NAME OF SITE: Your name: Screen reader/version used: (note: you can only use VoiceOver, NVDA, JAWS, or Window-Eyes) Paragraph Violation (Y/N) a b c d e f g h i j k l m n o p Time completed: Date completed: URL of site: Browser/version used: # of violations? Comments/locations of violations (be descriptive)
Absolute Minimum Accessibility Inspection (AMAI): A Discount Usability Engineering Approach Introduction Very often, I am asked “how do you check if a web site is accessible?” There are lots of different ways to check if a web site is accessible. One of the most common methods is to use an automated software tool, such as WorldSpace, Compliance Sherriff, or A-Prompt. But these automated tools have their limitations. These automated tools tend to require manual checks, where a feature on a web page COULD be a problem, but human expertise is required to determine if that is the case. There are examples when an automated tool detects the existence of alternative text, and therefore rates the web page as accessible on that requirement, even when the alternative text is something like “alternative text,” which is meaningless. Or there are examples where mouseovers are purely decorative, and provide no actual content, so an automated software tool would require non-mouse equivalent event handlers, even when they would not actually enhance the accessibility of the page in any way. Therefore, automated tools can sometimes provide confusing and misleading results. And by relying on an automated tool, it in no way increases the existing human knowledge on accessibility. If the tool identifies accessibility problems, you may fix them, but you may not really understand the cause of the problem, and you may be likely to make the same mistake in the future while designing web pages. What is needed more is human understanding of what accessibility means. A few previous research articles have noted the limitations of automated tools, and have found that the most effective method for evaluating the accessibility of a web page is to have a human expert examine the web page using a screen reader, followed by a manual inspection of the code. That sounds complex, but it doesn’t need to be. There are many challenges to doing accessibility inspections. Government web accessibility guidelines often don’t give specific guidance on how to implement the guidelines and evaluate interfaces. Guidelines documents from international standards organizations are thorough, but often so detailed that they overwhelm people. Often, web developers don’t have expertise or access to expertise in the area of accessibility. They do not have time or money in their project to spend on accessibility. They do not have access to users with disabilities. Well, this discount usability approach does not require money, purchasing software, hiring experts, or testing with users. Furthermore, it increases human understanding of accessibility, which is important for decreasing accessibility violations in the future. Let me be clear-using these guidelines will not ensure that your entire web site is accessible over time. This is a discount usability approach to doing a point-in-time evaluation of web page accessibility. Finding where the problems exist does not translate into those problems being fixed. Even making a web page accessible doesn’t mean that it will stay accessible over time, and user-centered design methods, involving actual users with disabilities, are needed. This method isn’t 100% perfect and may not find every single accessibility flaw. Multiple experts doing through reviews may be more effective. But we need to stop focusing on being perfect, and instead focus on getting better. The reality is that a majority of web sites have accessibility problems, most people don’t understand how to evaluate a web page for accessibility, and a full code inspection sounds too challenging. So, we don’t need a perfect solution, instead, we need an easy to understand method for guiding people through accessibility evaluation. We need to lower the entry costs to doing an accessibility evaluation, and make it so that we increase the human knowledge on accessibility, by having developers and others involved in web design use the same techniques as users with impairments, to understand WHY a specific accessibility violation causes a problem. Really, “it violates a regulation” isn’t the reason to make a web site accessible. You need to understand why the regulation was created, by understanding what the root accessibility problem is. Note that this approach, as listed in the document, is based on current US Federal Law and Maryland State Law, both of which use the same technical standards. It is important to note that the current Section 508 (as of 2015), uses technical standards that are based on the original WCAG 1.0 from 1999. There is a newer set of international technical standards, WCAG 2.0, but it hasn’t been adopted yet by the Federal Government as a part of their “508 Refresh.” It is expected, sometime soon, that Section 508 (and the Maryland equivalent), will be upgraded to WCAG 2.0, at which point, this document will need to change. Generally, the WCAG 2.0 guidelines are an upgraded version of WCAG 1.0, but address the same types of issues. Methodology The methodology for this accessibility evaluation requires 3 major steps: listening to a web page with a screen reader, navigating through the web page using typical blind user strategies, and inspecting the code manually. A screen reader is a software program used by blind individuals, which provides computer-synthesized speech output of what appears on the screen and in the back end code. The major screen reader applications are JAWS, Window-Eyes, VoiceOver, and NVDA. Why do blind users seem to always get more attention in the accessibility evaluation process? Because they face the most challenges on web sites. Because web sites are still designed to be primarily visual, without regard to user diversity or flexibility. Furthermore, when you approach a web page from the point of view of the blind user (who typically cannot use a pointing device), you also understand issues for people with motor impairments who may not use pointing devices, and may do input either keyboard-only (like blind users), or using an alternative keyboard or speech recognition. Regardless, users with many different types of disabilities are keyboardonly and cannot use pointing devices. STEP 1—LISTEN TO THE WEB PAGE The first step is to listen to a web page using a screen reader. Note that the typical blind person will not just listen to the screen reader run through the entire web page, but will instead use a different approach to actively look for the information that they want. But for the accessibility evaluation, you should listen to the screen reader read through the entire web page. Make sure to set the voice speed on JAWS relatively slow. You will be taking notes on what you hear, so you may need a bit more time. Don’t worry about the web accessibility guidelines at this point. Just listen to the screen reader and take good notes. As you listen to the web page, try and pay close attention to what you hear, and also, leave the screen on so that you can visually follow what you are hearing (typically, experts tell you to turn off the screen, but please do not do that). Are all of the phrases that you hear logical? Do you hear any links that are just garbage or long strings of numbers? Do you hear any links or images that are actually files names which do not represent anything useful (like left58.jpg)? Do you hear link names which are repetitive and meaningless (such as click here, click here, click here)? If you were listening to the web page, could you logically understand what each link and picture represented? Now, as you are watching the screen while listening, do you see any pieces of content, links, or which appear on the screen, but you did not hear from the screen reader? That’s a common problem. Were there any pop-up boxes which disrupted the flow of the screen reader? Does the page include links to any files in other formats (such as MS-Word, PDF, or anything else?) Take notes on anything you hear that doesn’t seem right, so that you can follow up later during your code inspection. STEP 2—USE COMMON BLIND USER SEARCHING STRATEGIES After first listening to the web page, next, you want to interact with the web page in the same methods as a blind user. As previously stated, most blind users don’t just let the screen reader read through the entire web page. Most blind users utilize a goal-directed approach to find the content that they want on a page. The three most common approaches are: 1. Using the links list (INS-F7 on JAWS) 2. Exploring the headers on the page 3. Using the “find” feature to find the specific word that they are looking for. So, next, you need to examine the web page using all three of these methods. First, bring up the links list. Look at the wording of all of the links. Do all of the link names represent something meaningful? Are there any of the aforementioned file names, “click here” or other meaningless wording? Can you understand what each link might represent? Note any problems. Second, examine the web page by navigating through the headers. In JAWS, you would use the “H” key to navigate through the different headings. It’s important for your purposes to determine if there are headings present, and if so, do the headings make sense? Would they help you navigate if you heard those headings? Third, search for a few key words on the page and make sure that you can access them using the find feature. A problem you might run into is if text appears in graphical format, without any textual equivalent, so that you cannot access the text using the find feature. Take a careful look at any portions of the web page where content looks like it comes from another source or is updated regularly. Can the screen reader access that content using a keyword search? Try doing a few keyword searches. After you have completed both listening to the web page and using blind user searching strategies, you should have a detailed set of notes on what you found, on what didn’t seem right, or on what might be questionable. You should use those notes as a basis for the next step, the code inspection. STEP 3-CODE INSPECTION Let’s face it—very few people hear “code inspection” and are happy. Nontechnical people say that they can’t do a code inspection. Technical people can do a code inspection, but do not like the detail and time involved. This is a quick approach to code inspection, using both the guidelines from the U.S. Federal Government, and the notes that you took in the previous two steps. Keep those notes in mind as you check the web page for compliance with each paragraph. And realize that, due to the nature of this shortcut approach, you may not identify every single accessibility violation. Make sure that you have a copy of the U.S. Federal Guidelines, known as Section 508, handy when you reach this step. Note: you aren’t required to use U.S. Federal guidelines, it’s just that an explanation for each guideline and how to check for it, is necessary, so you could use other accessibility guidelines if they are very similar. Note that a code inspection doesn’t mean that you must go through a web page and read every single line of code. Often, the best way to do a code inspection is to identify the relevant HTML tag, and then use the “find” feature to find where in the code there is an instance of that tag. I repeat: don’t read through the entire code. Use the find feature to find the HTML tags that are relevant to the specific accessibility violation that you are investigating. Here is a list of the current regulations for web sites from Section 508, and a common-sense description of how to check for violations. Keep your notes from STEP 1 and STEP 2 in mind as you check for violations of each of these guidelines. Often, when you hear things that just “don’t sound right,” you can identify the actual cause of the problem during the code inspection, using your experience from previous steps. Regulation from Section 508, 1194.22 Paragraph AAlt text Paragraph BMultimedia Paragraph CColor Common-sense description for how to determine if there is a violation - Follow up and check on any misleading or missing alt text from steps 1 and 2 - Do searches on all tags and make sure that you have alt text (unless the is for something without any content, like spacing) Does the page have any audio or video? If so, make sure that there is captioning for video with a soundtrack, textual descriptions for video without a soundtrack, and a transcripts for audio Are there any parts of the web page where a change in text color signifies something (for instance, form fields that are required), aside from the fact that text is a hyperlink? Would the page cause problems if you were viewing it in black and white? Is there enough color contrast between text and background (use a tool like http://colorfilter.wickline.org/) if you can’t easily determine Paragraph DStyle Sheets Paragraph E and F-Server Side Image Maps Paragraph G and H-Tables Paragraph IFrames Paragraph Jblinking and flashing People with disabilities often apply their own cascading style sheet (CSS) to a web page. See what the web page looks like when the CSS is disabled. It’s easy to change the web browser settings to disable style sheets. Make sure that the content still makes sense. It doesn’t have to be the same or look perfect, it just must be readable. Does the page have clickable image maps (where you click on a different portion of a graphic to either access a different link or to access content?) If there are no clickable image maps, move on to the next guideline. If there are clickable image maps, see if there is a way to access the content (or the links) using only the keyboard. If so, it’s accessible. If not, it’s a problem. Look at the web page. Do you see any data tables? Do a keyword search for the HTML tag. If tables are used, but only for presenting layout, move on to the next paragraph. If there are tables used for presenting data, make sure that there is a lot of markup, using techniques such as the
for a labeling each column in the top row of the table, a summary using the attribute,
to give the table a title, and the attribute to describe the location of each cell in the table. Accessible tables are a complex topic. When in doubt, listen to the table using a screen reader and see if it makes any sense. For more information on accessible tables, go to: http://jimthatcher.com/webcourse9.htm Do a keyword search and see if there are any or tags in the code. If there are no frames, move onto the next paragraph. If there are frames, determine if the tags have meaningful titles. TITLE=”left, top, or bottom” would be meaningless and inaccessible. Title=”maincontent, navigation, or search” would be useful. And make sure that there are tags if you use frames. Look at the web page. Does the web page have any flashing or blinking text or images? Is there scrolling text or anything which might make someone dizzy or have an epileptic seizure? If there is anything blinking or flashing which potentially could be a problem, you can use a tool like http://tools.webaccessibile.org/test/check.aspx to check it. Paragraph KText-only page This paragraph allows that, if you cannot make the web page accessible, that you can have a link to a text-only page, and that will then qualify as accessible. If there’s a link to a text-only page, as long as the content is up-todate, that’s considered to be accessible, but it’s pretty rare nowadays that organizations do that, as it’s not encouraged. So this paragraph is rarely “violated.” Paragraph LScripting Languages This is the most challenging paragraph to evaluate. Scripting comes in many different forms, including JavaScript, Ajax, and Active X. To do a thorough complete review, you need to be familiar with any scripting languages used. For instance, you could do a keyword search for <SCRIPT>, and see if there are equivalent event handlers for keyboard use. That means, for example, for every mouse-related Javascript event handler (such as onMouseOver), you need to have an equivalent keyboard event handler (such as onFocus). Note that this would probably not identify every single usage of scripting, and furthermore, you should only be interested in scripting that relates to actual content. A purely decorative mouseover, where an object changes color when you roll the mouse over it, but there is no actual content provided by the event handler, is not an accessibility problem. You should be concerned by event handlers that provide content (for instance, rolling over a section of seats in a map of the symphony hall, and the price of those seats appears), not decorative ones. Paragraph MApplets and plug-ins Another way to approach this is to look through the web page visually, looking for any portions of the web page where either 1) content is automatically being updated and changing, or 2) where the content being displayed changes based on user actions (such as moving the mouse over an object). Once you identify those areas, then you should attempt to access the same content using your screen reader, and only using your keyboard , and see if you can access the same content. If the page provides any content using either an applet or a plug-in (such as Adobe Acrobat, MS-Word or MSExcel), is the plug-in accessible, and does the page include a link to download the plug-in? Often, having a link, on the page, to an accessible version of the plug-in is Paragraph NForms Paragraph OSkip Navigation Paragraph PTimed response what is forgotten Do a keyword search in the code on <FORM> and then determine if all of the form labels make sense. Are they called “form1, form2, form3” or something meaningless, or are they called names such as “first name, last name, mobile phone number, etc.” When you listened to the top of the web page, is there a link called something like “skip to main content” or “skip navigation” so that users can follow that link and start at the main content of the page, rather than having to listen to all of the navigation first? Technically, this is easy, but many site designers forget about this. Are there any tasks on the page with a time limit? Any user actions with a limited amount of time? This often occurs with a login or entry of sensitive or security-related data. If there are any tasks with a time limit, make sure that the user has the option to request more time It’s important to note, that there is one very important component of accessibility that is not really addressed in the current version of the federal guidelines. PDF files (viewed with Adobe Acrobat reader) are often a problem for accessibility. It’s not that PDF files are inherently inaccessible, it’s just that there are multiple ways to create a PDF file, and some of these approaches are inaccessible. In addition, after you have turned a source data file (such as an MS-Word file) into PDF, you may need to add a small amount of additional markup. Try taking a PDF file and listening to it using a screen reader. There are also features in Adobe Acrobat (the full version, not just the Acrobat Reader) that will check for accessibility. For more information, go to http://www.adobe.com/accessibility/products/acrobat/. The accessibility of Adobe Acrobat files is a surprisingly large problem. It’s not a technically challenging problem to solve, it’s just that not enough people pay attention to it. SUMMARY OF OVERALL ACCESSIBILITY There you go—you have completed an accessibility evaluation of a web page. What you need to do is immediately make a list of which paragraphs of Section 508 were violated, and where. It’s not enough to just say that there was a violation. You should note the specific content, the specific location on the screen, or location within the code, where you found a violation. There’s an ongoing debate about which is a more important statistic—the number of actual violations, or the number of guidelines that were violated. If there were 10 violations of paragraph A (alt text), that will take some time to solve, but at the same time, if there were 10 different paragraphs violated, with one instance in each paragraph, that will likely take even more time. The important thing is that you used the same tools that a blind user would use. You didn’t just have an automated tool inspect the code for you, but you gained a greater understanding of the causes of accessibility problems. You were able to incorporate a web accessibility inspection into your day, without additional budget, or without hiring experts. Did you find every single accessibility problem? Probably not. But that’s OK. Is this as good as having accessibility experts evaluate the web page, or having actual users with disabilities evaluate the web page? Of course not. But we need to get beyond that fact. Often, developers decide that they don’t have the resources or time to do a thorough, proper web accessibility evaluation. It’s not an all-or-nothing proposition. 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