Description
Write either an inquiry letter or a response letter using the guidelines for a readable style in Chapter 6 of Strategies for Technical Communication in the Workplace. It should be clear, concise, and fluent. If you choose to write a response letter, write in response to one of the examples on 196 or 197 from Strategies for Technical Communication in the Workplace. An inquiry letter may be on a subject of your choosing, but should follow the same structure as the examples. See the grading rubric in the Course Resources for specific grading criteria. Compose and submit your letter as a Word document.
Assigned Readings
- Gurak, L. J. & Lannon, J. M. (2016). Strategies for technical communication in the workplace (3rd ed.). New York, NY: Pearson Longman. -- Chapter 6
- O’Hair, D., Rubenstein, H., Stewart, R. (2016). A pocket guide to public speaking (5th ed.). Boston, MA: Bedford-St. Martin’s. -- Part 3
Explanation & Answer
Attached.
Surname: 1
Complaint Response Letter
Name
Course
Tutor
Date
Complaint Response Letter:
288 Park Ave S
New York, NY
10003
May 5, 2017.
To Dr. Kenneth Kambona
Director of Supplies and Procurement
Development Shift Consultant
Brooklyn, NY 11217.
Dear Dr. Kambona:
I recently received your complaint letter which ...
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