Information Systems Strategic Planning , computer science homework help

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Conduct an interview with an IS/IT leader (CIO, Director or manager) using “The IS Organization as a Whole” questions on pages 131-132 of your text as a model (If they do actually run IS, do not ask question 16). Write your summary of the interview in essay format describing what you learned from the interview.

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The Analysis Phase  131 Exhibit 5.2 provides an example of interview questions to use for IS individuals. In addition to talking to the individuals in the formal IS organization, it may also be useful to talk to the informal IS support organization. There may be several individuals in the business that have IS-related responsibilities such as business analysis, report generation, or support of an engineering network or tools.  Exhibit 5.2 IS Interview Questions Your Job 1. What are your title, role, and areas of responsibility? 2. Explain the IS environment that you are responsible for (i.e., PC environment, network, or business application). Do you have any documentation that would help to better explain your area or your job? 3. How long have you been at the company? 4. What is your current skill set? How long have you been in IS? 5. What current projects are you working on? On what activities do you spend your time? 6. Are your work and projects clearly prioritized? 7. How much of your time is spent on support versus projects? 8. Do you have any concerns or issues relative to your job? 9. Do you have the tools and resources necessary to do your job? Do you have the training you need? 10. Are you getting the communication that you need? What other communication would be helpful? Are there any meetings or communication you would like to see eliminated? 11. What things do you like about your job and the IS group? Do you feel motivated to do a good job? 12. What things do you not like about your job and the IS group? What frustrates you about your job? 13. What are your career interests or direction? The IS Organization as a Whole 1. What is the direction of IS as a department? What is the mission and vision of IS? What are the goals and objectives? Are any documents available that would be helpful for me to review? 2. What are the strengths of IS as an organization? 3. What are the weaknesses, or areas of improvement, for IS? What suggestions do you have on how to improve IS and the service the organization provides? 132  A Practical Guide to Information Systems Strategic Planning 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Opportunities? Threats? Describe the culture within IS. How would you characterize the leadership team? Are you getting proper feedback and the direction you need? What are some factors (strengths or weaknesses) in the company as a whole that impact the ability of IS to deliver? Is there anything that could be changed in the business to improve the IS environment and ability to execute? What are ways that you think IS could assist the business? What are the specific business goals and how can technology support the business goal? What are specific technologies that you think would be useful to implement? What industry trends do you think are particularly applicable in your industry? Which technologies do you use today? What components, technologies, or projects do you think should be included in the technology roadmap? Do you have any opinions on the technical architecture and specific directions that should or should not be taken? Do you feel that IS is aligned well with the business? Why or why not? Do you feel that IS provides a strategic advantage to the company? Why or why not? Is the company getting the proper value from IS that it should? Why or why not? What metrics do you think would help measure the value IS provides? If you could stop the world and fix or change one thing in IS, what would that be? What would you change if you ran IS?  Surveys Surveys can be useful tools for obtaining quantifiable information to compare from year to year. Follow the same survey guidelines provided in Chapter 4. The most important guideline is to conduct a survey only if you intend to do something with the infor mation. Like interviews, conducting the survey sets an expectation for improvements. Exhibit 5.3 provides an example of a survey to use for IS.  Exhibit 5.3 IS Survey Survey for IS Employees Response Key: 5—Strongly agree 4—Agree
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