Short answers

wbyvrsnz1990
timer Asked: May 15th, 2017

Question Description

Write down short answers for each question.

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1. An IT department of a local hospital is undertaking a new program to upgrade all the laptops given to its employees. In this regard, they have contracted with Lenov to supply 10,000 Lenov Thinkpad T460 model laptops. Sketch the Schematic flow of Integrated ERP process from the point of ordering to finally taking delivery of the laptops. Label each ERP process and briefly explain each process (just the diagram and label is NOT the complete answer) (25 points) 2. Take this scenario: You plan to use your 15 years of working in call center to launch a new call center on your own in Romania to support your key client's new GPS product that was launched during early March 2011. Identify the key components of customer service operational CRM that is pertinent to this scenario and explain the use of each component to support the customer for this product. (25 points) 3. The director of San Jose Unified School District has a challenging job setting up the budget for the next school year (2011-12) with a drastic funding cut from the state government. He plans to use a BI system that would advise him on the school programs that he could retain and the programs that he can suspend to meet his budget target. Sketh a BI architecture diagram, mentioning possible BI tools application he can use. (25 points) 4. Take any retail website and explain how each component of e-commerce application architecture is implemented from the user perspective. Identify the application component and the IT safeguards in that component (prevent hacking/cyber attack). (25 points) 5. A multi-national automobile manufacturing company relies on various kinds of data (parts, manufacturing, shipping, supplier, sales etc plus external data on competitor information, auto industry information, stock market analysis information etc. plus you can think of anything appropriate). You are an IT consultant asked to propose a data warehouse scheme along with data marts for regional marketing, and sales.. Sketch out the data warehouse scheme - with labels. (25 points)
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